1 to 19 of 19 Customer Experience Jobs in Buckinghamshire

dollar organization on our path to IPO-readiness. If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here.About the jobThe Cloud Information Services team is looking for a SAS Managed Cloud Technical Manager. As part of the … the EMEA team you will partner with leaders across the SAS Managed Cloud team and wider SAS EMEA teams to support and deliver excellent customer experience through thought leadership and support of a growing Cloud Technical Lead team.Partnering with the global leaders, you will provide thought leadership and … related to enterprise application technology, architecture, support & service management. You will work with global R&D, Product, Technical Support, and CIS teams to drive customer satisfaction and ensure service quality across all our hosted and remote managed customer environments. As a SAS Managed Cloud Technical Manager, you will more »

JOB TITLE: Customer Operations Analyst Placement LOCATION: Milton Keynes CLOSING DATE: 2nd June 2024 SALARY: £22,250, 27 days holiday plus Bank Holidays, loan car scheme, pension and a discretionary bonus. CONTRACT: July/August 2024 - July 2025 Are you analytical and looking for placement opportunity that gives you … real experience for the future and the chance to improve our customer experience? Working as part of our Customer Operations team, you'll join a team of enthusiastic specialists that support the delivery of management information, root cause analysis and trend analysis across the business. This … is a key area for us as the work the team does helps drive and develop the delivery of good customer outcomes. We'll support you to get fully involved and you'll learn to provide reporting and analysis that is reliable, easy to interpret and articulates a clear more »

transformation, and are setting up a brand-new Advanced Analytics Team to help them truly leverage the value in their data and improve the Customer Experience they are providing, making this an excellent time to get involved!As such, this role will give you the opportunity to work … on transformative agile projects, and play a pivotal role in helping to steer and prioritise their activities to improve their Customer Experience, driven by high-quality business data and insights. You will work with diverse stakeholders across the entire organisation to gather requirements and translate these into actions … keen interest in data to make a real impact on an organisation who have a real appetite for improving their analytics capabilities!Requirements: * Significant experience as a Business Analyst * Experience working on Data, Analytics and IT projects * Strong communication and stakeholder management * Excellent verbal and written communication skillsBenefits more »

adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … information. Review and request any additional information for clarity as required, escalating any lack of response/missing or unexpected detail as appropriate. Support Customer Reviews ensuring all required documents are obtained from the customer in a timely manner to ensure that reviews take place within the desired … are adhered to. Check all outstanding debt is fully settled prior to the release of any security. Ensure appropriate release of security and robust customer engagement. In cases of partial release ensure approval by underwriting for remaining loan and remaining security. Manage your workload and working day to ensure more »

portfolio. The position has direct ownership of the definition of the services provided; including service design, systems, tools and portals to define the client experience of consuming these services. The role will be focused on setting and reviewing the product strategy for this portfolio, working alongside the broader product … to the business. Socalise plans and updates with stakeholder teams, and deliver updates appropriate for executive audiences at a regular cadence" Design highly differentiated customer value propositions based on customer needs, research and feedback. Deliver and maintain product requirement definitions with prioritised features and corresponding justification. Development of … pricing strategies and business cases for new product developments. Provide detailed product descriptions for the development of sales, customer experience, website and training information. Have the required experience and knowledge to train and support the sales teams in selling the products. Skills/experience required: Experience more »

adheres to all relevant Regulatory requirements and our own internal policies and procedures at all times: Slick digital account opening, and in life servicing. Customer contact via telephony, email and in-app communications. Payment and reconciliation activity. Treasury operations. Customer due diligence through Know Your Customer, Know … necessary documentation. Maintain clear and accurate internal records for MI and monitoring. Assist Operations team and other departments as and when directed. Personal Attributes & Experience A strong customer service ethic: Experience of delivering a high standard of customer experience in a fast-paced environment. Attention more »

based in Milton Keynes Immediate starts available! Salary: £26,000 per annum The Role: An exciting opportunity has emerged to join our client's Customer Experience team as an Artworker. You are responsible for helping customers get the most out of their creative products by ensuring they have … a consistently high quality and personalised experience. Key Responsibilities: Adapt existing artwork to alternative layouts and/or formats in line with customer briefs and their brand requirements. Creating and managing our 'Pick your own templates and requests, making changes and uploading to the Online Hub. Carry out proof … to customer. Ensuring high standards of work are kept across the team. Handling New Orders in a timely and efficient manner. In line with customer briefs and their brand requirements whilst ensuring they are delivered within team KPI requirements. Be an expert in our design service, responding to customers more »

to become part of an outgoing team that are integral to the vision of a business that is making a real difference to the customer experience within the rapidly changing energy supply market? This company are a leading power supply business who due to recent investment and financial … will be plenty of opportunities to climb the ladder and take on more responsibility. This is a fantastic opportunity for someone passionate about the customer experience to join a market leading company at a very exciting time in their growth trajectory. The Role: *Hybrid working with offices just … for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. more »

and requests, systems and applications administration, configuration and access management carried out in accordance to the agreed levels of services and providing a good customer experience in accordance with the departmental guidelines and policies. Key systems and applications relate to Clinical Information Systems such as Electronic Patient Record … Lead) if you would like guidance or assistance with your application. We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. Job … literacy and IT skills Evidence of on-going personal development Desirable Evidence of technical training on Acute and/or Community Electronic Patient Records EXPERIENCE Essential Previous experience working with Clinical Systems in a Healthcare organisation Previous experience of working in a Customer Service environment and more »

it comes to manufacturing consumer products through new and innovative channels. The have already disrupted the market having manufactured a number of future facing customer products that enable them to stay ahead of their competitors, grow their brand internationally and reach a wider customer base. They are currently … seeking a Head of Engineering/Head of Software Technology who will join them and become responsible for leading the development of new customer products, technology strategy, delivery of products and services across multiple B2B channels. You will collaborate with the wider technology functions (hardware, firmware and software, innovation … hub) to ensure a clear and aligned target architecture for B2B solutions. You will be working on the software behind customer products that are been designed by the innovation and hardware teams. These should be future facing concepts that deliver new products to much a wider customer base more »

exciting opportunity will suit a talented Junior Product Owner seeking progression or an established mid level Product Owner who is well versed in a customer facing role. The organisation employ over 100 people, turning over north of £25 million. They are a big believer in sharing thoughts and encouraging … The position is hybrid with 2 days in office and 3 days from home, this can be flexible for the right individual. Product Owner Experience * Translating product vision into reality * Analyse customer requirements to execute product roadmaps * User-Centric approach * Understand the end to end customer experience more »

would be an advantage.Knowledge of a software development language C++, Java or Python would be an advantage.Good degree in a STEM subject with some experience of software development either as part of post graduate work or industrial experience.Coaching and mentoring of junior staff would be an advantage.Personal AttributesCapable of more »

to continue to develop their skills and knowledge, whilst working for a company that will support your personal and professional development. Our client provides customer experience management consulting and turnkey queue flow solutions to companies in over 150 companies. Due to expansion, they are looking for a Digital … growth * Plan and deliver the redevelopment of their corporate websites to generate leads for each of the regional offices The Person: * Strong B2B marketing experience * Confident using Wordpress and HubSpot * A can do attitude with the capability of actioning tasks on your own and in a team Reference Number … for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. more »

can deliver value. Softcat sales opportunities come with big earnings potential and a structured progression path. Plus, you don't need specific qualifications or experience to join us! We can help you reach your goals if you bring us the ambition to succeed. Success. The Softcat Way. Softcat is … are offering opportunities to join the Specialist team either in Networking and Security or Datacentre. Both of which don't require previous knowledge or experience in the sector. We are looking for someone that has a thirst to learn and will enjoy focusing on a specific aspect of technology. … the right technology that solves their business challenges Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience What we need from you Have a passion for sales and be keen to learn and develop your skill set Demonstrate a more »

new job breifs, providing market intel and sourcing top candidates in a niche market. We are looking for a professional Recruitment Consultant ideally with experience in sourcing Engineering candidates, including Maintenance Engineers, Techinicians, Logistics, Software Engineeners etc. There are lots of opportunities to progress your career and develop your … and healthy snacks Free parking and flexible working Games room and incentives At TXM Recruit, our team of specialist consultants deliver a world class customer experience, providing temporary, contract, and permanent recruitment alongside MSP and RPO solutions for over 120 clients within Rail, FMCG, Construction, Facilities Management, Aerospace more »

connect the physical and digital, and a variety of products and solutions that enhance branded packaging and carry or display information that improves the customer experience. Serving an array of industries worldwide — including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals, and automotive … internal stakeholders to foster long-term partnerships Manage day-to-day operations of the eCommerce business, including order processing and fulfillment Troubleshoot and resolve customer service issues in a timely and satisfactory manner Develop and implement strategies to increase sales, improve operational efficiency, and enhance customer service Analyze … engagement and sales Improved data accuracy and reporting capabilities Qualifications Fluent in French and English language (additional languages a plus) Client-centric approach with customer service experience or in a similar role Proficiency in Google Suite and related software applications Strong problem-solving, analytical, and communication skills Ability more »

Desk Support Analyst. As a Service Desk Support Analyst, you will report to the Service Delivery Manager. You will exhibit a clear and friendly customer focus and demonstrate excellent communication skills. You will establish productive working relationships with internal staff, clients, and suppliers to ensure the very best service … the service desk as directed by the Service Delivery Manager. What are we looking for? Must have excellent verbal and written communication skills. Competent experience in using MS Outlook, Word, Excel, Power Point, and other tools. Ability to prioritise user requests effectively and manage user expectations within a fast … paced environment. Passion for driving exceptional customer experience. Strong analytical and problem-solving skills. A passion for continuous learning and self-development. Must be able to quickly grasp technical concepts and apply them to complex problems. You will need to cover 7am-7pm, working a shift pattern (7am-3pm more »

teams as we look to streamline our development processes. Fielding, triaging, and addressing day to day issues from the program teams as they arise. Experience needed: Experienced in managing a SW Development team. Experienced in coordinating resources from a variety of global locations. Experienced in chairing technical meetings with … a variety of stakeholders including the customer. Experience of gathering and reporting metrics and presenting them at monthly program reviews. Knowledge of Agile development processes or similar Knowledge of Azure DevOps or similar would be an advantage. Knowledge of a software development language C++, Java or Python Good degree … in a STEM subject with some experience of software development either as part of post graduate work or industrial experience.Experience in the following would be desirable: Experience in the Defence/Aerospace or safety regulated environment would be advantageous Experience in the Naval/Maritime domain would more »

is established. Oversight of remedial actions to ensure risks are mitigated. Full audit trail is established, and trend analysis is undertaken. Key Skills required Experience of 'incident management'. Knowledge of UK banking (Customer Service, Credit, Financial Crime, Operations) and risk management & controls principles appropriate to the three … strong team skills. Ability to think creatively when resolving problems and/or identify alternatives where established procedures may not exist, ensuring an improved customer experience. In return they will offer you: We offer highly attractive reward package; the typical benefits include: 25 days holiday entitlement increasing with service more »