Customer Experience Jobs in Cambridgeshire

1 to 18 of 18 Customer Experience Jobs in Cambridgeshire

Digital Copywriter

Peterborough, England, United Kingdom
Hybrid / WFH Options
Tata Consultancy Services
Role : Digital Copywriter Job Type: Permanent Location: Peterborough (Hybrid) Ready to utilise your knowledge and experience in creating high-quality UX and functional copy? Are you looking for an exciting opportunity to work closely with UX, design and tech teams to improve the content creation and delivery process? Make … Proofread existing copy, paying particular attention to consistency and brand tone of voice. Develop outstanding and high-quality content to support superior and personalised customer solutions, enhance user engagement and retention, as well as improve the promotion of digital solutions in the most efficient way. Take ownership, manage, and … the clients, stakeholders, and team. Sub-edit content written by colleagues and stakeholders. Apply the right tone of voice, house style, content strategy, and customer experience principles and best practice. Accept and provide constructive feedback while understanding the constraints of the business making sure the content meets the more »
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FAE Field Project Engineer

Cambridge, Cambridgeshire, United Kingdom
Click Amazing Finds
rapidly expanding, supported by investors who want to become the global market leader. A Pre-Sales Engineer/Project Manager is needed to manage customer engagement and improve product performance. Job Description The role involves planning and managing customer trials, pilots, and demonstrations to support Business Development objectives. … This includes system introduction, site layout planning, deployment support, performance optimization, and result analysis. Collaboration with Engineering and Customer Experience teams is essential to meet customer requirements and optimize systems. Responsibilities Understand customer application requirements Plan and manage trials, pilots, and demonstrations Provide on-site and … remote customer support Interface between Engineering and customers for software integration Configure and optimize PervasID and third-party equipment Analyze trial data and present results Technical Skills Competency in Software/Electronics or a scientific discipline Perhaps early career in as an engineer 3+ years in a commercial product more »
Employment Type: Permanent
Salary: £55000 - £65000/annum Amazing
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Technical Sales Manager

Cambridge, England, United Kingdom
The ONE Group Ltd
this, we are seeking a dynamic Pre-Sales Engineer/Project Manager . In this role, you’ll play a crucial part in managing customer engagement, demonstrating our market-leading product, and driving financial growth. Job Description: As a Field Application Engineer/Technical Project Manager , your primary responsibility … will be to plan and manage customer trials, pilots, and demonstrations. These activities support the company’s Business Development objectives. Your tasks will include: Introducing the System: You’ll introduce our RFID system to customers, ensuring they understand its capabilities and benefits. Site Planning: Collaborate with customers to plan … of the system. Performance Optimization: Continuously optimize the system’s performance, analyzing results in detail. Additionally, you’ll work closely with our Engineering and Customer Experience teams. Your goal is to ensure that the product performance and functionality align with customer requirements. Whether in the lab or more »
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Administrator (Maternity Cover)

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Adcock Refrigeration and Air Conditioning
we achieved an 88% employee engagement score, which shows that we are doing very well in achieving our mission to deliver an outstanding client experience every day, by creating a great place to work. What youll be doing: As part of a small administrative team, you will be the … every client is unique! What we need from you: An experienced administrator in a busy, reactive working environment. Good computer skills, specifically Microsoft applications. Experience in using databases would be an advantage Ability to deliver excellent Customer service. Able to prioritise and react to changing customer needs … from every background to apply for our vacancies. If youve got what it takes, then we want to hear from you! You may have experience of the following: Office Administrator, Operations Administrator, Administrator, Office Assistant, Administrative Assistant, Business Administrator, Admin Assistant, Building Service Administrator, Contract Administrator, etc. Delivering an more »
Employment Type: Contract
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CRM & Database Manager

Peterborough, Cambridgeshire, United Kingdom
In Technology Group
tables essential for growth in marketing. This includes evolving our data structures and managing inclusion/exclusion rules to drive automated nurture throughout the customer lifecycle. Your knack for data management and analytics will be key as you oversee the collection, management, and interpretation of marketing data. You'll … ll ensure best-in-class data hygiene, building automated databases for both acquisition and retention efforts. This will enable accurate contact data across various customer roles, optimising our outreach strategies. Process optimisation will be second nature to you. Constantly assessing and refining marketing automation processes for greater efficiency, scalability … driving strategic growth through data-driven insights and operational excellence. You'll be a key player in shaping our organisation's marketing effectiveness and customer experience journey. Culture & Benefits We have a strong vibe and are all about that autonomous, dynamic energy! We're the captains of our more »
Employment Type: Permanent
Salary: £30000 - £40000/annum benefits
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CRM & Database Manager

Peterborough, Cambridgeshire, East Anglia, United Kingdom
In Technology Group Limited
tables essential for growth in marketing. This includes evolving our data structures and managing inclusion/exclusion rules to drive automated nurture throughout the customer lifecycle. Your knack for data management and analytics will be key as you oversee the collection, management, and interpretation of marketing data. You'll … ll ensure best-in-class data hygiene, building automated databases for both acquisition and retention efforts. This will enable accurate contact data across various customer roles, optimising our outreach strategies. Process optimisation will be second nature to you. Constantly assessing and refining marketing automation processes for greater efficiency, scalability … driving strategic growth through data-driven insights and operational excellence. You'll be a key player in shaping our organisation's marketing effectiveness and customer experience journey. Culture & Benefits We have a strong vibe and are all about that autonomous, dynamic energy! We're the captains of our more »
Employment Type: Permanent
Salary: £30,000
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Quality Assurance Engineer

Cambridge, England, United Kingdom
GHX Europe
The role liaises closely with the team of software engineers, acting as the quality champion. This role has a direct impact on the GHX Customer Experience, by allowing a smooth software product implementation and functioning for GHX customers. Your profile: Above everything, you will have the desire to … succeed and demonstrate the enthusiasm and energy to inspire and influence those around you. Continuous learning will be part of the experience with us so we don’t expect you to arrive knowing everything, but the following competencies will enable you to be successful in this role: Up to … years’ experience of commercial software development Proven ability to provide test coverage of APIs and User Interfaces in a fully automated manner Technical Requirements: Knowledge of a programming language such as Java/Javascript Experience of working in an agile environment and comfortable working in short iterations with more »
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Staff Engineer

Peterborough, Cambridgeshire, East Anglia, United Kingdom
Hybrid / WFH Options
Claremont Consulting
Staff Engineer Working with a leading tech & data company as part of an innovative team working on customer journey building and managing legacy estates. This is a permanent role based in Peterborough with a hybrid working model. Platforms/Frameworks: Node Express C#.NET Docker Kubernetes Cloudflare AWS GitLab Playwright … standards and processes across the organization, providing technical input into planning. Take a risk-based approach to decision-making, ensuring compliance with regulatory frameworks. Experience: Experience with all/most of the tech stacks mentioned above Strong ability to deal with high volumes of data Must have great … soft skills and ability to work across the business, dealing with non-technical stakeholders Experience leading engineering teams towards a shared technical vision. Proven track record in making architectural decisions that meet customer and commercial needs. Strong influencer and negotiator, adept at managing stakeholder relationships. Proficiency in building more »
Employment Type: Permanent, Work From Home
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Staff Engineer

Peterborough, England, United Kingdom
Hybrid / WFH Options
Claremont Consulting
Staff Engineer Working with a leading tech & data company as part of an innovative team working on customer journey building and managing legacy estates. This is a permanent role based in Peterborough with a hybrid working model. Platforms/Frameworks: Node Express C#.NET Docker Kubernetes Cloudflare AWS GitLab Playwright … standards and processes across the organization, providing technical input into planning. Take a risk-based approach to decision-making, ensuring compliance with regulatory frameworks. Experience: Experience with all/most of the tech stacks mentioned above Strong ability to deal with high volumes of data Must have great … soft skills and ability to work across the business, dealing with non-technical stakeholders Experience leading engineering teams towards a shared technical vision. Proven track record in making architectural decisions that meet customer and commercial needs. Strong influencer and negotiator, adept at managing stakeholder relationships. Proficiency in building more »
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Graduate Commercial Engineer & Project Manager - UK & Ireland

Peterborough, England, United Kingdom
Hybrid / WFH Options
Veolia Water Technologies & Solutions
Excellent development opportunities £27000 + outstanding benefits Peterborough base with hybrid working Are you a recent graduate in Science or have relevant science discipline experience? Come be a part of Veolia Water Technologies and Solutions’ Graduate Program and kickstart your career with one of the best Graduate Programs available … of the business with standard product support. Projects (50%): Participate in the Graduate program and P&S Continual improvement themed projects aimed at improving customer experience, standardization of products, and business operations. What background would be ideal in this Graduate Commercial Engineer/Project Manager role? Degree in more »
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Software Engineer

Cambridge, England, United Kingdom
Neubla
potential of neural computing to the highest performance in most data-intensive applications. Neubla is made up of people with expertise and lots of experience in many different fields such as AI, semiconductor design, and compilers. At Neubla, you can work in a rapidly changing environment where your new … ideas will become innovative products, services, and customer experiences, working with talented colleagues. Neubla offers a competitive package with benefits, including health insurance, a pension scheme, employee wellness support, and a variety of snacks in the office! Summary As a Software Engineer in Compute library team at Neubla, you … Document and maintain clear, concise, and comprehensive code and design documentation. Contract position with potential to be full-time Qualifications Masters, PhD, or equivalent experience in Computer Engineering, Electrical Engineering, or related field Proficient in C++/C programming for embedded systems or NPUs, GPUs and similar H/ more »
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Project Manager

Cambridge, England, United Kingdom
Neubla
potential of neural computing to the highest performance in most data-intensive applications. Neubla is made up of people with expertise and lots of experience in many different fields such as AI, semiconductor design, and compilers. At Neubla, you can work in a rapidly changing environment where your new … ideas will become innovative products, services, and customer experiences, working with talented colleagues. Neubla offers a competitive package with benefits, including health insurance, a pension scheme, employee wellness support, and a variety of snacks in the office! Summary As a passionate project manager, you will be part of an … stakeholders are aligned with changes in scope, budget, and schedule Identifying and driving improvements towards project processes Qualifications Bachelor's/Masters or equivalent experience in Computer Engineering, Electrical Engineering, or related field 3+ years of project management or related experience and overall 7+ yrs of industry experience more »
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Compute Library Engineer

Cambridge, England, United Kingdom
Neubla
potential of neural computing to the highest performance in most data-intensive applications. Neubla is made up of people with expertise and lots of experience in many different fields such as AI, semiconductor design, and compilers. At Neubla, you can work in a rapidly changing environment where your new … ideas will become innovative products, services, and customer experiences, working with talented colleagues. Neubla offers a competitive package with benefits, including health insurance, a pension scheme, employee wellness support, and a variety of snacks in the office! Summary As a Compute Library (CL) Engineer at Neubla, you will play … convolutions, matrix multiplication units and high-bandwidth interconnections Document and maintain clear, concise, and comprehensive code and design documentation Qualifications Masters, PhD, or equivalent experience in Computer Engineering, Electrical Engineering, or related field Minimum of 5 years of experience in kernel development for NPUs, GPUs, or similar hardware more »
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Design Manager / Senior Design Manager

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Blue Octopus Recruitment Ltd
responsible for managing the design aspects of tenders and projects in progress, leading and providing a professional, comprehensive and sustainable design service for the customer, key partners, suppliers at bid and delivery stages. About You With previous experience on both single stage tenders and preferred terms work, youll … level or HNC/HND in a relevant technical discipline and ideally be a member of an industry recognised professional institute (e.g. CIOB). Experience of working on Educational, Healthcare, Leisure or Defence schemes between £5 and £20 million would be advantageous. A full UK driving licence is essential. … building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with our customers and supply chain partners drives our business strategy. We have a balanced approach to securing new work, engaging with more »
Employment Type: Permanent
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Tools Engineer

Cambridge, England, United Kingdom
Neubla
potential of neural computing to the highest performance in most data-intensive applications. Neubla is made up of people with expertise and lots of experience in many different fields such as AI, semiconductor design, and compilers. At Neubla, you can work in a rapidly changing environment where your new … ideas will become innovative products, services, and customer experiences, working with talented colleagues. Neubla offers a competitive package with benefits, including health insurance, a pension scheme, employee wellness support, and a variety of snacks in the office! Summary Want to use your programming skills creatively to innovate NPU designs … functional issues in design verification flows Develop systems and performance analysis tools necessary for performance correlation and verification workflows Qualifications Masters, PhD, or equivalent experience in Computer Engineering, Electrical Engineering, or related field Strong problem solving and analytical skills Strong programming skills with good understanding of object oriented languages more »
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NPU System Performance Engineer

Cambridge, England, United Kingdom
Neubla
potential of neural computing to the highest performance in most data-intensive applications. Neubla is made up of people with expertise and lots of experience in many different fields such as AI, semiconductor design, and compilers. At Neubla, you can work in a rapidly changing environment where your new … ideas will become innovative products, services, and customer experiences, working with talented colleagues. Neubla offers a competitive package with benefits, including health insurance, a pension scheme, employee wellness support, and a variety of snacks in the office! Summary We're looking for an exceptional individual with a passion to … performance issues in design verification flows Develop systems and performance analysis tools necessary for performance correlation and verification workflows Qualifications Masters, PhD, or equivalent experience in Computer Engineering, Electrical Engineering, or related field Knowledge of on-chip bus protocols such as AMBA, coherency flows, interconnects, memory subsystems Demonstrated ability more »
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ML Compiler Engineer

Cambridge, England, United Kingdom
IC Resources
AI accelerators. You will have the opportunity to work in a rapidly changing environment where your new ideas will become innovative products, services, and customer experiences. They are a successful, growing business, offering the chance for an engineer to progress their career and achieve future aspirations. They provide a … also analyse various ML and HPC benchmarks and applications, developing and applying new optimisations. What's required for this ML Compiler Engineer position? Extensive experience in compiler development Generating compiler back-end code Parallel programming experience - OpenCL, CUDA, OpenMP etc Experience with Assembly, binary, runtime, operating system more »
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Compute Library Engineer

Cambridge, England, United Kingdom
Hybrid / WFH Options
IC Resources
AI accelerators. You will have the opportunity to work in a rapidly changing environment where your new ideas will become innovative products, services, and customer experiences. They are a successful, growing business, offering the chance for an engineer to progress their career and achieve future aspirations. They provide a … exceptional engineer to join a talented team of 5 engineers at an exciting time of growth for the company. You will have had some experience in the mentorship of more junior engineers and you will be utilising hardware features of GPU and accelerators specialised for Ai applications. You will … collaborate with the hardware and software teams to integrate kernels into the NPU framework. What's required for a successful Compute Library Engineer? Extensive experience in kernel development projects for GPUs Involvement in OpenCL, CUDA or similar parallel programming languages Understanding of ML frameworks - TensorFlow, PyTorch etc Strong C++ more »
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Customer Experience
Cambridgeshire
10th Percentile
£32,375
Median
£35,000
75th Percentile
£39,406
90th Percentile
£40,875