1 to 5 of 5 Customer Experience Jobs in Devon

As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and technology. Role … The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving challenges Understanding … the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop options for improvement more »

programme that focuses on education in electrification. The Kia Genius Apprenticeship has been designed to support apprentices to obtain the ability to provide leading customer satisfaction, in addition to representing the brand by providing Information. Role Completing product presentations. Test-drives and vehicle handovers, enhancing the customer experience … needs, questions and aspirations, creating a non-pressurised sales environment Advising customers on electric car ownership including EV Grants Recognising and Dealing with any customer queries or issues that may arise Promoting the Kia brand, products and technologies, sharing information features and benefits in a friendly understandable way Training … Customer service specialist Level 3 Sales Qualification, (City and Guilds Level 2 Certificates in principles of sales) Emergency first aid at work Understanding electric vehicles Advanced electrification Kia Product Knowledge A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities more »

Sites in Devon. With over 250 employees, we pride ourselves on our ability to coach, lead and develop our people to deliver exceptional customer experiences. more »

be responsible for: Process of Sales and Purchase Orders from the Website and emails Input onto Excel Engaging with Clients to ensure an excellent Customer experience Communicate between departments to ensure all orders are processed correctly Pro Active approach to checking Stock Levels to ensure timely deliveries Ensure … will be: A Team Player - Prepared to roll up your sleeves and help out in other areas of the business as required Have excellent Customer Service ability to deliver excellent service I.T Literate to include Excel, formulas using Vlookup, Word & Outlook Strong and engaging communicator both verbally and written more »

be responsible for continually identifying and implementing website and app improvements in conjunction with the wider Digital team. These improvements will optimise the digital experience for customers and ensure they are at the centre of our design decisions on an ongoing basis. Responsibilities: Design and deliver wireframes, user stories … questions. Challenge the status quo with user insight and/or data making proactive use of internal/external sources to priorities necessary user experience improvements for customers. Person Specification: Confident in facilitating user research sessions and summarizing insights. A solid understanding of UX principles and methodologies. Good analytical … Google Tag Manager and testing tools. Able to work as part of a cross-functional teams. Track record or design and prototyping to improve customer experience. What we offer: Competitive salary Pension. Long service awards. Employee discount. Cycle to work scheme. If you have Junior UK Designer based experience more »