Customer Experience Jobs in Dorset

1 to 3 of 3 Customer Experience Jobs in Dorset

2nd Line Support Engineer

Poole, Dorset, South West, United Kingdom
Hybrid / WFH Options
Leo Recruitment Limited
the next level? Perhaps your learning capabilities and career prospects seem stagnant in your current company? Do you possess key qualities that distinguishes exceptional customer service in the realm of IT support, and do you thrive on solving complex technical puzzles to overcome technical challenges? Are you looking to … actively encourages training and support by paying for certificates and accreditations? Whatever your situation, if youre passionate about leveraging cutting-edge technologies to enhance customer experiences, and youre ready to take on a role that offers a blend of remote and onsite work for clients across Dorset, then this … of pride in their services. They have been established for around 30 years and are renowned for delivering customised infrastructure solutions and a personalised customer experience. You will join a company that stands out through its continuous improvement programme, offering unrivalled support for your career growth through company-funded more »
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

Head of Analytics

Weymouth, England, United Kingdom
Hybrid / WFH Options
The Airedale Group
metrics, sales KPIs aligned with business objectives. Oversee the collection, interpretation, and analysis of service performance metrics, such as response times, resolution rates, and customer satisfaction scores, to optimise service delivery and enhance customer experience. Develop and monitor sales KPI’s including sales pipeline, conversion rates, and revenue … based on the analysed data. Collaborate closely with internal stakeholders to understand their data analytics needs, prioritise initiatives, and drive alignment with business objectives. Experience Required: degree in Computer Science, Information Systems, Data Science, or a related field; Master's degree preferred. years of experience in a leadership … expertise in service performance analytics and sales KPI monitoring. proficiency in data analysis tools and techniques, including SQL, Python, R, and statistical analysis software. experience in developing and implementing data strategies that drive business outcomes and enhance operational efficiency. in Power BI with the ability to create compelling and more »
Posted:

Senior Infrastructure Engineer

Bournemouth, Dorset, South West, United Kingdom
Hybrid / WFH Options
Leo Recruitment Limited
of pride in their services. They have been established for around 30 years and are renowned for delivering customised infrastructure solutions and a personalised customer experience. The company will value your passion for cutting-edge technologies and will be entirely dedicated to supporting your professional growth where you will … a senior team member, technical escalation point, and providing mentoring to junior colleagues. To Be Successful: You'll need to have strong hands-on experience in implementing and migrating intricate cloud infrastructure environments across Microsoft Azure technologies (or, alternatively, AWS and strong expert level Microsoft skills outside of Azure … valid driving license, which is essential for travel. Location: While some remote working is available, this project-based role requires you to travel to customer sites (Dorset/Hampshire), sometimes at short notice, with occasional overnight stays as and when required. You will also be required to attend the more »
Employment Type: Permanent, Work From Home
Salary: £65,000
Posted:
Customer Experience
Dorset
10th Percentile
£36,250
25th Percentile
£37,500
Median
£50,500
75th Percentile
£60,000
90th Percentile
£82,250