1 to 6 of 6 Customer Experience Jobs in East Anglia

the NHS. Having grown to almost 100 people, they are looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary … per annum + benefits Requirements for First-Line Technical Support Engineer: Strong technical acumen from an IT apprenticeship, STEM degree or work experience in a technical setting Proven commercial experience in ensuring an amazing customer experience Excellent problem-solving skills Strong troubleshooting skills You truly care … about customer experience Strong verbal and written communication skills - this role is largely communicating with customers via phone and email Responsibilities for First-Line Technical Support Engineer: Triage customer support enquiries for a communications software suite of products Log all calls on the CRM Solve issues where more »

we achieved an 88% employee engagement score, which shows that we are doing very well in achieving our mission to deliver an outstanding client experience every day, by creating a great place to work. What youll be doing: As part of a small administrative team, you will be the … every client is unique! What we need from you: An experienced administrator in a busy, reactive working environment. Good computer skills, specifically Microsoft applications. Experience in using databases would be an advantage Ability to deliver excellent Customer service. Able to prioritise and react to changing customer needs … from every background to apply for our vacancies. If youve got what it takes, then we want to hear from you! You may have experience of the following: Office Administrator, Operations Administrator, Administrator, Office Assistant, Administrative Assistant, Business Administrator, Admin Assistant, Building Service Administrator, Contract Administrator, etc. Delivering an more »

tables essential for growth in marketing. This includes evolving our data structures and managing inclusion/exclusion rules to drive automated nurture throughout the customer lifecycle. Your knack for data management and analytics will be key as you oversee the collection, management, and interpretation of marketing data. You'll … ll ensure best-in-class data hygiene, building automated databases for both acquisition and retention efforts. This will enable accurate contact data across various customer roles, optimising our outreach strategies. Process optimisation will be second nature to you. Constantly assessing and refining marketing automation processes for greater efficiency, scalability … driving strategic growth through data-driven insights and operational excellence. You'll be a key player in shaping our organisation's marketing effectiveness and customer experience journey. Culture & Benefits We have a strong vibe and are all about that autonomous, dynamic energy! We're the captains of our more »

Staff Engineer Working with a leading tech & data company as part of an innovative team working on customer journey building and managing legacy estates. This is a permanent role based in Peterborough with a hybrid working model. Platforms/Frameworks: Node Express C#.NET Docker Kubernetes Cloudflare AWS GitLab Playwright … standards and processes across the organization, providing technical input into planning. Take a risk-based approach to decision-making, ensuring compliance with regulatory frameworks. Experience: Experience with all/most of the tech stacks mentioned above Strong ability to deal with high volumes of data Must have great … soft skills and ability to work across the business, dealing with non-technical stakeholders Experience leading engineering teams towards a shared technical vision. Proven track record in making architectural decisions that meet customer and commercial needs. Strong influencer and negotiator, adept at managing stakeholder relationships. Proficiency in building more »

reputation as an employer, with many long-term employees and an employee engagement score of 88%. Our mission: To deliver an outstanding client experience every day, by creating a great place to work. What could you learn? We have our own, bespoke, City and Guilds accredited training centre. … to communicate effectively with a wide variety of people at different levels and will understand the importance of and be able to demonstrate excellent customer service at all times. What do you need to have? A practical mind with building site experience would be an advantage, but is … the safeguarding requirements of our customers, many of whom are schools or hospitals, we complete confidential criminal record checks on all roles that attend customer sites. If you are successful, you will be required to complete an advanced DBS check. We strictly follow the DBS code of practice and more »

responsible for managing the design aspects of tenders and projects in progress, leading and providing a professional, comprehensive and sustainable design service for the customer, key partners, suppliers at bid and delivery stages. About You With previous experience on both single stage tenders and preferred terms work, youll … level or HNC/HND in a relevant technical discipline and ideally be a member of an industry recognised professional institute (e.g. CIOB). Experience of working on Educational, Healthcare, Leisure or Defence schemes between £5 and £20 million would be advantageous. A full UK driving licence is essential. … building a sustainable and profitable business unit based on selective, relationship-based business driven by outstanding people who are motivated by delivering an exceptional customer experience. Relationships with our customers and supply chain partners drives our business strategy. We have a balanced approach to securing new work, engaging with more »