1 to 12 of 12 Customer Experience Jobs in Essex

for an experienced Assistant Centre Manager to join our fantastic team! This full-time post is a key role in enhancing the operational performance, customer experience and the ultimate financial performance of the centre. Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including … its reputation for excellence. You will also deliver a market leading service to the Innovation Centre community in facilities, support and collaborative connections. Essential experience: Experience in the operational running of an asset of the size, character and quality of ICKG Clearly identifiable management skills in order to … skills Good communication skills, tactful and persuasive Highly self-motivated and proactive with a desire to contribute to the company more widely Client and customer services focussed Ability to work under pressure and multitask Ability to prioritise Motivate, lead and delegate tasks to team. Team player and team leader more »

for an experienced Assistant Centre Manager to join our fantastic team! This full-time post is a key role in enhancing the operational performance, customer experience and the ultimate financial performance of the centre. Oxford Innovation Space operates a network of innovation centres that provide flexible workspace including … its reputation for excellence. You will also deliver a market leading service to the Innovation Centre community in facilities, support and collaborative connections. Essential experience: Experience in the operational running of an asset of the size, character and quality of ICKG Clear... more »

Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1st Line Technical Support Team. Requirements: * IT experience in a work environment * An IT based qualification * A strong knowledge of PC hardware, Windows platform and application support * Excellent communication skills (both written … and verbal) with good customer service experience * Ability to take ownership of issues * Ability to formulate and express your own ideas to improve the level of customer experience provision * Fluent in both English and French, knowledge of German would be beneficial Please contact us as soon more »

tactical & strategic projects across process, people & technology, as well as risk & regulatory changes. To be considered for the opportunity, applicants must have the following experience: Proven experience in Business Process Improvement Excellent process mapping & route cause analysis skills Lean Six Sigma Green Belt certified (minimum) Strong project management … skills Ability to manage multiple, concurrent projects Exemplary stakeholder management skills Financial Services experience (Insurance ideal) This is an excellent opportunity for a career motivated and passionate process improvement specialist to join a distinguished and successful organisation, offering the opportunity to deliver real change across the business. You will … Sigma principles, change management skills, VSM, 6S etc) to embed continuous improvement across the business, with the overall aim of optimising business processes, improving customer experience & increasing operational performance. It must be stressed that only applicants certified to Lean Six Sigma Green Belt level, with Financial Services exposure more »

first point of contact, you will be an ambassador for the union. Your professionalism, proactive approach and excellent communication skills coupled with first class customer service and administration skills will ensure that you leave a positive and lasting first impression for all members, customers and visitors alike. The main … also support and manage the membership system. So you'll be IT savvy, good with Databases and MS Office especially Outlook and have great customer experience skills in a fast moving and multi-cultural environment. If you enjoy a challenge; are not afraid of taking personal accountability and more »

digital platforms, including eContracts, eSignature, Digital Document Management, Vehicle Data & Residual Value Services used by other product teams to create seamless end-to-end customer journeys.🚘💓 You'll work with a global team in a complex and matrixed environment to deliver innovative digital solutions that make the commercial customer experience across European markets easy and enjoyable. 👪 🔎 So, who are they looking for?.... Proven experience as a Product Manager in tech driven, product-led businesses. Desire to make an impact and take initiative A desire to work with "the engine under the hood" 👉 What's in more »

days in the office once training is completed) The task at hand: The Enterprise Support Administrator provides effective and efficient administration and real time customer support to the Enterprise Customer Service Team, enabling an exceptional level of service to Onecom customers. The service will be pro-active, timely … detail and accuracy - You are able to work to strict deadlines and prioritise workload - You are passionate about providing an excellent service with every customer interaction - You are able to remain calm and work well under pressure - You have experience in a customer facing or administrative role … on a variety of accounts - Utilising and adapting templates to provide updates internally and externally - Working the case list chronologically - Setting tasks for the Customer Service Account Managers where required - Action administrative changes on Enterprise Accounts with Vodafone and internal systems - Perform credit checks for new Customer accounts more »

by using the latest technology and building a team of IT experts who can help fast forward our mission to create the best omnichannel customer experience. With access to all the latest product releases and innovations, Carpetright is the place for you to develop and accelerate your career. The … Building excellent working relationships with all business colleagues is essential to the success of this role, including Stores, Warehouse, SSO and field. About Your Experience: have previous experience working in a front-line IT support environment. experience would be an advantage. OS knowledge, including Windows 10. goes … without saying, you’ll have excellent customer service skills and telephone manner with Active Directory (AD) is also required qualifications an advantage but not necessary. About You: interpersonal skills with the ability to work with technical and non-technical colleagues. and enthusiastic attitude, with a pro-active approach to more »

for new ways to improve. Embracing new ideas and offering flexible solutions, both digitally and in-store to delight our customers, enhance their shopping experience and inspire our colleagues. And our work is only just beginning. We're transforming our future by using the latest technology and building a … team of IT experts who can help fast forward our mission to create the best omnichannel customer experience. With access to all the latest product releases and innovations, Carpetright is the place for you to develop and accelerate your career. The opportunity: Power BI Developer based in Purfleet, Essex … and analysis, ensuring that all development is in line with wider strategic objectives. Assign and manage report access and permissions. About You and Your Experience: Proficient in Power BI Development, including the development of Reports, Dashboards and Apps. Ability to develop complex measures in DAX. Proficient in O365 suite more »

core role is to proactively manage the customers journey from planning, arrival, quality of work through to Invoice/Claim closure. Ensure that the customer service Team, Supervisors, Parts Team and Technicians are working in line with the standard OTI process. Ensuring that service and repair work is completed … to time and quality standards and all invoice/claim documents are complete and accurate. Managing customer expectations, job profitability and workshop productivity targets will be a daily focus to ensure that workshop profitability is optimised. The motivation, personal development and performance Management of the team is a key … dealing with employee issues on a day to day basis. In Particular: Provide focused management to the service department team, to ensure an excellent customer experience. Ensure processes are adhered to at all times. Carry out regular process reviews with your Dealerpoint Manager to identify operational issues/discrepancies more »

a Difference Together. As a truly people focusedbusiness, we believe in promoting opportunities for all, welcoming people who share our passion for enabling exceptional customer experience. We'll support you with fantastic toolsand training in an atmosphere that encourages idea contribution and collaboration working with warm, friendly and real … re great with people? Our recent trainee recruits have come from industries like retail, hospitality, beauty and driving roles with a passion for great customer service, or for cars. We are open to applications from people across many different industries or at any stage in life and we have more »

within a thriving business. Key Responsibilities: • Sell advanced precision engineering/machine tools products. • Provide technical sales support via phone, email, and in-person customer visits. • Conduct machine installations and customer training sessions. • Attend exhibitions and trade shows • Manage an already successful independent territory (South East & East Anglia … with high revenue potential. Qualifications and Experience: • You must have: A proven track record in Technical Engineering Sales, ideally within machine tools, tool holding, precision manufacturing, CNC machining etc. • Ability to work independently with an entrepreneurial mindset. • Excellent communication skills and a self-confident customer-facing manner. • You … Halstead, Brentwood, Basildon, Southend-on-Sea. Join our client, a leading high-tech company that values its people and is dedicated to delivering exceptional customer experiences. This is your chance to take on a challenging role with high responsibility and make a lasting impact within a company poised for more »