1 to 11 of 11 Customer Experience Jobs in Nottinghamshire

have an exciting opportunity for an Operational Service Manager to lead our Call Handling services on a fixed term contract! Do you have management experience? Have you worked in a customer/patient facing sector? Do you want to make a difference to your local community? Then this … the perfect role for you! Main duties of the job Service Performance and Delivery Organisational Management Staff Management and Performance Strategic Activities Patient and Customer Experience Service Finances Inform Service Improvement and Manage System changes About us NEMS CBS is a high quality, high performing; not-for-profit … specifics of this role, please find the job description attached to this advert. Person Specification Additional Essential Ability to travel between NEMS CBS Locations Experience Essential 2 years management experience Customer/patient relations experience Desirable Experience of working within the NHS Disclosure and Barring more »

and resource recovery solutions, with locations across the United Kingdom and Ireland. We have an opportunity for a Service Delivery Coordinator to join our Customer Experience Team. Service Delivery Coordinator - The Role : To boost the overall customer experience by ensuring that all Enva services are delivered … seamlessly, on time, within budget and with a customer centric approach with every interaction. Service Delivery Coordinator - Key Responsibilities : To complete new site set up's and roll outs seamlessly and within SLA and budget. To deliver professional customer orientated onboarding calls. To produce and share timeline of … manner from customers, contractors, and internal teams. To ensure that all queries are followed up and resolved in an efficient and timely manner with customer focused approach. To resolve customer complaints at first point of contact wherever possible, escalate only where necessary. To liaise with sub-contractors to more »

technicians. OSCA Remote Diagnostic Technician Nottingham, NG15 0EB 42.5 hours per week, Monday Friday (no weekend or BH work required) £30,000+ depending on experience/qualifications Please Note: Applicants must be authorised to work in the UK OSCA is a Nottingham-based, family-owned, local success story. We … primarily provide an automotive remote diagnostic & programming service to a customer base that stretches throughout Europe. We are at the forefront of automotive diagnostics innovation, dedicated to enhancing efficiency and precision in automotive servicing. Our specially designed remote diagnostic support system empowers technicians to diagnose, repair, and advise on … and from home. The Culture: We believe in promoting a friendly and dynamic work culture. Our team works collaboratively to provide excellent products and customer experience, and we value everyone's contributions. We are committed to fostering a positive workplace experience for our employees. What Sets Them more »

behind your Experian Free Credit Score, Experian Boost, and the advanced Credit Expert product. We're embarking on a huge project aimed at improving customer experience across the ECS product family which has opened up a great opportunity for a talented Senior Software Engineer with strong Full Stack … of our agile teams in Nottingham. What youll need to bring to the role & Experian We are looking for someone who has good commercial experience writing code in C# within a microservices architecture. Experience with Cloud based technologies (we use AWS) would also be useful, but most importantly … as part of an agile team and being flexible in your ways of working. As a Senior Developer we expect you to have considerable experience in software engineering, with a proven track record of building mission-critical, high-volume transaction web-based software systems, preferably in regulated environments (finance more »

Services will be responsible and accountable for the successful delivery of all contracted services, and for fulfillment of all Professional Services engagements, ensuring that customer satisfaction and quality remain paramount. The role must work closely with other department heads and sales colleagues to ensure that there is a holistic … suggesting and driving forward ideas about how the team can work more effectively together Responsible for leading and developing a team of people ensuring customer service and quality is at the forefront of all activity and that key customer contracts and project deliverables are understood Develop and maintain … an escalation point in conjunction with Service Delivery Managers Ensure that all incremental services and new contracts are transitioned into support without impacting the customer experience Responsible for supporting Sales in identifying opportunities with existing customers Ensure all resources have a clear view of their roles and responsibilities more »

pipelines, performance testing, and maintaining and extending their systems and cloud infrastructure to provide greater scalability, security, and availability are critical to both their customer experience and business goals. Experience in the following tech is desirable: AWS Terraform Kubernetes Monitoring Tools If you're interested in finding more »

role plays a pivotal part in supporting the local economy making sure transport links run safely and smoothly. National Highways work with safety and customer experience at their very heart. We are proud of the road network that we manage and the way it connects millions of lives … collaborative relationships with key stakeholders and supply chain. Establishing and delivering specific communication plans, proactively managing customers perception of schemes to maintain and improve customer satisfaction and responding to correspondence and other scheme related matters when required To Be Successful Experience of the Building Safety Act and how … quality. A recognised project management qualification is desirable. Evidence of managing relationships with multiple stakeholders and the ability to influence for positive outcomes. Demonstrable experience of managing the development of project plans in conjunction with delivery partners. Evidence of commercial skills with proven ability to manage contracts to deliver more »

Responsible for key programming, cutting, and vehicle entry services, this role involves both on-the-road and head office service delivery and ensuring exceptional customer satisfaction. Mobile Key Technician Nottingham, NG15 0EB On-the-road plus head-office service delivery 45 hours per week, Monday Friday (including paid lunches … The Culture: At 3D Group, we believe in promoting a friendly and dynamic work culture. Our team works collaboratively to provide excellent products and customer experience, and we value everyone's contributions. We are committed to fostering a positive workplace experience for our employees. What Sets Them … for the business. Ensure proactive communication within the team and the wider group. Maintain the highest quality of work in line with company and customer standards. Please note: This list may evolve with business requirements and individual skills. About You: 3D Autokeys is seeking an enthusiastic individual eager to more »

our new and existing business consultancy teams. We are currently looking to recruit Application Consultants who will play a crucial role in providing exceptional customer experiences through the delivery of top-notch consultancy services. Your primary focus will be on ensuring successful project implementation and delivering excellent customer satisfaction. This consultancy role will encompass Payroll AND/OR HR, and hence, prior knowledge and experience in these domains are indispensable. These positions offer remote work options, as MHR head offices are based in Nottingham. However, occasional travel to customer sites MAY be required during the … week. We are actively promoting remote working to accommodate our widespread MHR customer base across the UK. Key Responsibilities: Provide high-quality Payroll AND/OR HR consultancy services to customers and prospects, ensuring strategic and operational objectives are met. Implement business changes with technology support, seeking efficiency and more »

your mental wellbeing approved by the NHS My Eva – an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including – Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for advice … to work with other areas of the business and drive change and improvement where needed. You will have the opportunity to develop your skills, experience and be exposed to Gambling and Bingo specific technologies and ways of working. Key Responsibilities Responding to technical support call escalations from the 1st … forward change at Buzz’s technology stack and produce high-quality documentation along with this. Working with the wider Infrastructure team to improve our customer experience. Participation in the on-call Rota and BAU-related activitie Your knowledge and experience You should be from a similar role with more »

Role We are looking for a multi skilled Service Engineer for our Aftersales Department based at our Head Office in Nottingham. Do you have experience working with electrical and mechanical equipment? Are you looking to work on something different each day? We are looking for talented people who are … committed to delivering a great customer experience. At Machine Mart being a Service Enginee... more »