1 to 8 of 8 Customer Experience Jobs in Staffordshire

of the project delivery team working on package and tailored application implementations and collaborating with other teams to deliver improvement projects that support the customer experience. The role requires excellent project management skills. You will be leading the project team, and be responsible for the successful delivery of your … ensuring excellent outcomes and tangible benefits. Key Responsible: To ensure project scope is well defined and project deliverables are clear, unambiguous, and agreed with customer stakeholders To develop realistic and achievable project plans in line with specified requirements, available project resource and the complexity of the project Ensuring excellent … managing project controls the use of project management tools Provide informative and accurate progress and exception reporting to a range of internal and external customer stakeholders To manage the customer's project tasks, mitigating project risks, actively monitor and manage actions, issues and dependencies To proactively manage projects more »

as soon as possible. While some new photography will be required, we have an extensive range of stock images that can be utilised. Automotive experience would be beneficial, but thorough product knowledge will be given to help you be successful in your role. Your Role: Create new product listings … the team within 24Hrs of notification. Work closely with buying, sales and marketing to discuss USPs and identify opportunities. Make changes to improve the customer experience and increase conversion ratio Manage product listings in line with company needs (Aged, Idle, Target) Post Listings internally and on third party … sites, (Quirky Campers, Ebay) Personal attributes: Keen team player Attention detail Experience: Experience of using a website CMS or eCommerce platform (WooCommerce) Understanding of HTML Understanding of SEO Strong, professional written and verbal communication skills. Why Join Car Van & Minibus World Ltd: Family-Oriented Environment : As a family more »

Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest/some experience or knowledge of C# programming would have the opportunity to train towards becoming a programmer or at least include some programming work training. Location … Rugeley ( you must be within a commutable distance to Rugeley to apply ) Salary: £22k - £25k depending on experience Please note that unfortunately, our client is unable to offer sponsorship Our client, a niche software provider, is looking for an Application Support Analyst to join their Service Delivery team. The … role would include incident logging and management, problem solving, liasing with customers, programmers and database managers. Application Support Analyst - Essential skills: Approx 6 months+ experience as Application Support Analyst, 1st Line Support Analyst, Software Support Analyst or similar Experience of working in a customer facing environment IT more »

Line Support or Software Support, Helpdesk or Service Desk Analyst or IT graduate looking for entry level role. Anyone with an interest/some experience or knowledge of C# programming would have the opportunity to train towards becoming a programmer or at least include some programming work training. Location … Rugeley (this is an office based role) Salary: £22k - £25k depending on experience Please note that unfortunately, our client is unable to offer sponsorship Our client, a niche software provider, is looking for a Junior IT Support Analyst to join their Service Delivery team. The main responsibilities of the … would include incident logging and management, problem solving, liaising with customers, programmers and database managers. Junior IT Support Analyst - Essential skills: Approx 6 months+ experience as Application Support Analyst, 1st Line Support Analyst, Software Support Analyst OR Junior IT Support Analyst OR IT Graduate (ideally with some C# knowledge more »

remains accurate and up-to-date. Collaborate with Sales and Technical Contact Centre Teams: Work closely to coordinate training efforts and ensure a seamless customer experience for our installers. Document Training Activities: Maintain detailed records of training activities, including attendance, topics covered, and customer feedback. Use this … team at various shows and events. What We’re Looking For: Bachelor's degree in engineering, renewable energy/related field would be advantageous. Experience working hands-on with renewable energy systems, products and technology would be desirable. Excellent spoken and written communication skills. Ability to convey complex technical more »

fibre into our customers' homes and businesses. You will learn how to complete installations to a high standard and help to deliver a fantastic customer experience. You will be taught how to complete all aspe... more »

fibre into our customers' homes and businesses. You will learn how to complete installations to a high standard and help to deliver a fantastic customer experience. You will be taught how to complete all aspects of the installation from start to finish, so connecting the customer to our … the router. The ideal candidate will be a hands-on, practical person with a keen desire to learn new skills. You will have excellent customer skills, a strong work ethic and a willingness to go the extra mile when needed, to make sure our customers are connected first time. … Responsibilities Successful first-time completion of all installations in a friendly, professional manner to a high standard. Meeting and exceeding customer satisfaction and expectations. Ensuring quality standards are met and maintained. Documenting of the installation from start to finish through use of a smart phone app. Completion of Microsoft more »

of ensuring that the services provided by your team meet the highest standards. Our mission is to support the production IT service, this includes customer-facing products and critical internal systems. You will ensure smooth operations, timely incident resolution and proactive maintenance. Furthermore, quality assurance, process improvements and adherence … it is imperative for you to consider scalability, security and emerging technologies, whilst advocating for investments that enhance efficiency and resilience. Preferred skills and experience Ability to collaborate with stakeholders, advocating for positive changes that enhance efficiency, reliability, and overall service excellence. Ability to adapt as the technology landscape … evolves rapidly and adjust to new tools, processes, and challenges. Experience managing incidents, monitoring system health and maintaining service levels. Experience in preparing your team for any scenario such as handling a sudden surge in user requests or responding to critical incidents. Experience working closely with other more »