Customer Experience Jobs in Wiltshire

1 to 6 of 6 Customer Experience Jobs in Wiltshire

Customer Client Account Handler

Malmesbury, England, United Kingdom
Acorn by Synergie
We arecurrently recruiting for an Administrator/Client Customer Account Handler on behalf of our client. Salary £25,000 per annum Full-time: 37.5 hours a week Monday to Friday office based About the role. * You'll need to be able to think on your feet, have great communication … the team and our clients. * Ensure performance metrics are met. * Any other activities which support the day-to-day operations You must have: * Previous customer service experience. office experience * A passion for customer experience and getting the right outcomes in the best way. * Excellent attention to … detail. * Experience in data input. * Great IT skills including using Microsoft Office applications. * Tenacity and enjoy problem solving. * A sense of humour and a positive, fun attitude to work. Desirable: * Account management with a solid understanding of the operational aspects of the industry. * Experience of data analysis. Acorn more »
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Lead Audio Visual Technician

Swindon, Wiltshire, South West, United Kingdom
Scion Interactive LTD
digital solutions for the automotive and retail sectors. We work with blue-chip clients to deliver cutting-edge audio-visual installations that enhance the customer experience and drive business results. The Role As Lead AV Technician your core responsibility will be to facilitate the installation of our audio … surveys to assess requirements and advise on hardware, software, and resource needs Facilitate first-fix cable installations for audio solutions Install AV systems at customer locations across the country Oversee supporting resources on-site to maintain quality standards Adhere to all relevant health and safety legislation Ensure thorough quality … on service calls under service-level agreements with key clients Provide advanced programming support for audio, lighting, and other AV solutions Required Skills and Experience: Extensive experience in installing audio-visual hardware (Minimum of 3 years) Comfortable working in a client facing environment Knowledge of digital signage content more »
Employment Type: Permanent
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Systems Support Technician

Swindon, Highworth, Wiltshire, United Kingdom
Exposed Solutions
excellent communication skills, and a passion for assisting customers. The role involves providing technical assistance to customers, resolving issues promptly, and ensuring a positive customer experience. Key Responsibilities: Provide technical support to customers via various channels including face-to-face interactions, phone calls, and online communication platforms. Utilize CRM … to identify bugs, glitches, and potential improvements before product release. Troubleshoot hardware and software issues, diagnose problems, and implement effective solutions. Minimum Requirements: Proven experience in IT support or a related field. Strong technical aptitude with expertise in Windows operating systems. Ability to interact confidently and effectively with customers … of all technical levels. Ability to troubleshoot and resolve technical issues independently. Experience in documenting technical processes and procedures. Desirable Experience Experience using CRM systems, particularly Salesforce, for case logging and management. Prior experience conducting product training sessions for staff or customers is preferred. Familiarity with more »
Employment Type: Permanent
Salary: £24000 - £32000/annum
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Change Lead

Swindon, England, United Kingdom
Peaple Talent
Peaple Talent have partnered with a large professional services organisation based in Swindon who are recruiting a Change Lead with experience of working with regulatory change. You will lead strategic change across our client’s organisation, ensuring customer centric end to end thinking across all business areas, from … aptitude towards change, be innovative and flexible with a strong desire to create new and improved processes which are designed around creating an excellent customer experience whilst being highly efficient thus supporting the teams in achieving their targets. The role holder, a change professional who has experience more »
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Service/Fire/Extinguisher Engineer - BAFE Certified

Swindon, Wiltshire, South West, United Kingdom
Revorec Recruitment Solutions
a bespoke product and service across the UK. The Role: * Service Engineer - Fire Systems * Technical service including routine maintenance and repair call-out * Positive customer experience and maintain excellent communication Candidate Requirements: * Fire Systems - Gent, Kentec, Protec Desirable * BAFE Certified * Fire Industry experience 2 years+ * Full UK more »
Employment Type: Permanent
Salary: £30,000
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Lead Audio Visual Technician

Swindon, England, United Kingdom
Scion Interactive
digital solutions for the automotive and retail sectors. We work with blue-chip clients to deliver cutting-edge audio-visual installations that enhance the customer experience and drive business results. The Role As Lead AV Technician your core responsibility will be to facilitate the installation of our audio more »
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