1 to 25 of 44 Customer Insight Jobs in the UK excluding London

Role: Senior Customer Insight Analyst Location: Manchester Full Time, Permanent Hybrid, 2 days per week on site Salary: £45,000-£50,000 CCA are delighted to be partnered with a major UK brand who are looking to recruit a Senior Customer Insight Analyst. This is an … exciting opportunity reporting to the Senior Analytics Manager for a multi-site customer operation. You will be responsible for interrogating data and translating into key insights and forecasts for the business. What you need as Senior Customer Insight Analyst: Ability to deliver timely and accurate forecasts and … datasets and convey data stories to non-technical audiences. Understanding of SQL, Power BI or Advanced Excel skill set is desirable. If this Senior Customer Insight Analyst sounds like the role for you, please click apply for further consideration. CCA Recruitment Group is an employment agency with a more »

Make a difference! A Career for Customer Insight Specialists! Customer Quality and Insights Manager Caerphilly Full Time, permanent position 36.25 hours Competitive salary and excellent benefits Do you have a passion for understanding customers needs and driving change? Are you experienced in Customer Insight and … with the opportunity to make a real and positive difference for our customers in a rewarding position within a great team. Your role as Customer Quality and Insights Manager at phs Group This is a key role leading a team focused on Customer Quality, Customer Insights, Workforce … Management, Training and Customer Experience within a Customer and Contact Centre environment. You'll be focused on ensuring our customers get the best-in-class experience and that we're ahead of the curve in improving the customer experience. We want to be delivering changes to our more »

insurance, maintenance, breakdown assistance, and a 60,000-mile allowance, with profits going back into helping people with disabilities. The role As Head of Customer Insight & Analytics, you will be the champion of customer data and insight across Motability Operations, shaping their thinking and driving a … culture of customer-focused, evidence-based decision-making. You’ll develop and own the vision and strategy for Customer Research Insight and Analytics. You’ll influence leaders to use customer data and insight in strategic decisions. You’ll build, lead, coach, and inspire the team … of 13 Insight and Analytical professionals. Responsibilities Promote best practice methodologies and new approaches to data analytics and research techniques. Develop predictive modelling for customer data-driven personalisation of communications and experience delivery. Develop segmentation and understand what Motability Operations’ customers truly value. Set the research, insight more »

CUSTOMER INSIGHT MANAGER EAST BIRMINGHAM (hybrid) UP TO £55,000 + benefits Bring your SQL and customer insight skills to support this leading financial services company! Being able to work across the business and use data and insights to make changes across the business, this is … from around the globe, communicating in a way that works for all hands on with SQL, SAS and Python for conducting analytics work, understanding customer behaviour, lifetime value, retention, etc. and deployment of segmentation models to fully understand the customer base, propensity models to predict future customer behaviour, and customer frequency modelling different business problems and how data can help the business YOUR SKILLS AND EXPERIENCE: experience in a customer insight analytics role, working across similar projects as listed above technical skills in SQL, SAS, and/or Python, as well as a more »

Head of Customer Experience & Insight (Social Housing) Hemel Hempstead, Hertfordshire (Hybrid/Smart Working) Salary £75,000 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Thrive Homes is seeking a Head of Customer Experience & Insight to oversee the Customer Experience Team, which includes customer engagement and insights, complaints and the contact centre. The main focus of this role is to drive excellent performance and promote colleague development. The candidate will be responsible for improving and expanding the use of customer profiling and segmentation to ensure the … delivery of customer-centric services and engagement. Thrive is proud to deliver flexibility for employees to work in a manner that suits their wants/needs best. Our SMART working policy allows individuals to take full control of their productivity by offering a choice between working in-house or more »

Customer Insight Analyst (Data Analytics)** Duration: 6 Months (Possibility for extension) Location: Hybrid/Edinburgh (2 days in office) Rate: A highly competitive Umbrella day rate or salary is available for suitable candidates Role purpose This is a great opportunity to join a fast growing and increasingly influential … help inform solutions to the problems and opportunities facing our customers. What are we looking for? We're looking for an experienced data/Insight analyst who will be responsible for the analytics agenda within a particular change domain. Someone who is able to support the design of customer centric change through the delivery of robust, high quality, actionable customer Insight. You'll need to show a passion for the role data can play in driving evidence-based decision making, and an ability to translate data into practical analytics which creates impact and influences the direction of more »

CUSTOMER ANALYTICS MANAGER BIRMINGHAM £45,000 – 55,000 Global leader in financial services going through a huge insight transformation. Take on a managing role where you help to lead an arm of company in providing detailed customer insights! THE COMPANY Financial service going through a digital transformation … You will work with one of their leading retail partners focussing on how to benefit and grow the external brand! THE ROLE As a Customer Analytics Manager your focus will be to aid the business in providing insights across customer and campaign analytics, specifically you will: Use SQL … and Python to understand and breakdown large sets of data to extract impactful insights on customer lifetime value, customer churn and retention Segment customers through data modelling and deep dive analysis, allowing for targeted marketing and a more personalised customer experience Provide insights to senior stakeholders (internal more »

Hybrid 3 days in the office & 2 Home London Kings Cross or Ashford, Kent The Saga Cruise Marketing Team are looking for an ambitious, customer centric and results-driven CRM Executive to join their dynamic CRM team. As one of our CRM Executives youll play a key part in … to a data-driven approach utilising Lifetime Value, Intent and Next Best Action modelling. This requires the CRM strategy to shift to be truly customer-led opposed to channel execution focused. Youll be working closely with the CRM Manager to develop and deliver the Email and DM calendar across … is delivered and proofs are signed off reading for posting Work closely with the CRM manager to plan and deliver omni-channel journeys utilising customer-data based segmentation and models. Explore the customer data set and harnessing insight you will develop campaign strategies which extract value from more »

in the move to GA4 Oversee all tag changes across the websites to ensure all data is captured in the right systems. Develop a customer insight reporting suite to support the marketing strategy. About you: working knowledge of SQL query writing to extract and transform data for reporting. more »

commercial update of their proprietary AI driven robotics. With huge financial backing from multi-million-pound business investors, they're already accumulated a healthy customer base across the Food & Beverage industry making a name for affordable automation to the masses. But they need you to take it to the … with stakeholders at all levels, from Production Manager through to CFO Attend select industry trade shows to promote the company (UK and overseas) Feedback customer insight to the product team Customer site visits (approx. 80% of your time) On offer to you is: A competitor salary of more »

will be at the helm of our product development lifecycle, from conception through to delivery. This role demands a unique blend of technical acumen, customer insight, and product management skills to ensure our products meet market needs and exceed expectations. As a key leader within our organisation, you … product development and launch. Oversee the entire product lifecycle, identifying opportunities for new features, improvements, and innovations based on market trends, competitor analysis, and customer feedback. Lead cross-functional teams to deliver products on time and within budget, ensuring high quality and customer satisfaction. Take ownership of product … with both technical and non-technical stakeholders. Agile/Scrum certification or significant experience working in agile development environments. A strategic thinker with a customer-focused mindset and a commitment to continuous improvement. more »

growth. The company are scaling and increasing their market share resulting in scope to pick up more responsibility and progress quickly. Core responsibilities: Use customer insight and data to drive the business forward. Partner with the Senior Leadership Team to develop and execute a strategic roadmap A focus more »

growth. The company are scaling and increasing their market share resulting in scope to pick up more responsibility and progress quickly. Core responsibilities: Use customer insight and data to drive the business forward. Partner with the Senior Leadership Team to develop and execute a strategic roadmap A focus more »

a fantastic opportunity for a data professional to join a dynamic and growing team, where you will be responsible for spearheading data initiatives across Customer Analytics, Marketing, Insights, Data Science and Research. The Company Our client is a subscription-based consumer technology brand, that is growing year on year. … position will help pioneer this from a data perspective. The Role As a Director of Data, you will be responsible for: Leading teams across Customer Insight Analytics, Engineering, Data Science and Research. Champion data initiatives across marketing, commercial, product and customer experience. Lead the team from a more »

strategies to support our client's mission, growth, and sector influence. Communications Management: Oversee all internal and external communications, including PR, media relations, and customer insights, ensuring brand consistency across all platforms. Stakeholder Engagement: Implement systematic approaches to stakeholder engagement and deliver national events that highlight our work. Content more »

to meet our objectives; setting the product value proposition and ensuring the product's success commercially. You will work with all parts of our Customer and Product directorate and across the wider AQA to achieve this. The driver will come from a variety of sources including customer insight more »

to meet our objectives; setting the product value proposition and ensuring the product's success commercially. You will work with all parts of our Customer and Product directorate and across the wider AQA to achieve this. The driver will come from a variety of sources including customer insight more »

to meet our objectives; setting the product value proposition and ensuring the product's success commercially. You will work with all parts of our Customer and Product directorate and across the wider AQA to achieve this. The driver will come from a variety of sources including customer insight more »

to meet our objectives; setting the product value proposition and ensuring the product's success commercially. You will work with all parts of our Customer and Product directorate and across the wider AQA to achieve this. The driver will come from a variety of sources including customer insight more »

engineering or device product management teams. RESPONSIBILITES · Engagement with customers across all teams to capture requirements and data use cases Support sales team with customer presentations and proposals for data solutions Product Roadmap: Define and maintain the Kelvatek data uses cases and associated product roadmap Work with Data Solutions … techniques and tools Excellent communication and presentation skills DESIRABLE · Experience using Jira and confluence Experience working in a SCRUM environment Evidence of use of customer insight and ability to problem solvE OUR VALUES We work together - We know that working collaboratively will help us reach our shared goals … Here at Camlin, our people are central to what we do and what we can achieve. And as we move towards becoming industry and customer ‘partners’ that’s even more important. We trust our team members to do their best and be supportive. We won’t accept the ‘way more »

e-commerce platforms, and driving online sales growth. The Platform Manager will leverage Amazon Brand Analytics tools and third-party analytics tools to analyse customer behaviour and optimize marketing strategies. The individual will segment customers and analyse their behaviour to provide valuable insights that guide decision-making and drive … revenue growth. The use of Frequency Rank Basket Analysis Purchase Behaviour Demographics Customer Reviews Comparison Source Analysis Responsibilities Create and manage marketing campaigns, including email marketing, social media advertising, SEO/SEM, and affiliate marketing, to drive traffic and increase conversions. Involved in planning, coordinating, and executing e-commerce … activities to drive online sales and enhance the customer shopping experience. Digital marketing, data analysis, and understanding of the online retail market are key to the successful execution of their role. Managing and updating the e-commerce platforms, monitoring market trends, and analysing customer behaviours to drive online more »

and Services team, we are excited to further expand our department by introducing an ABM Marketing Executive who will be responsible for supporting the Customer Marketing Manager in the execution of marketing actions provided from customer profiles, purchasing behaviour and insights. Role Overview: We are seeking a proactive … ABM Marketing Executive to join our team. Reporting to the Customer Marketing Manager, the successful candidate will play a pivotal role in implementing Account-Based Marketing strategies for both high-value strategic client accounts and customer groups based on emerging purchasing profiles and customer behavioural trends. As … an ABM Marketing Executive your responsibilities are to: Develop and implement personalised marketing campaigns, tailored to specific strategic clients and customer segments, to drive engagement and revenue growth. Utilise customer insights data to develop compelling value propositions and messaging that resonate with target accounts and customer groups. more »

passion for leveraging technology to drive business success, they empower insurance professionals with cutting-edge tools to enhance efficiency, streamline processes, and deliver exceptional customer experiences. As a pivotal member of their product management team, you will play a key role in defining, prioritizing, and delivering CRM features and … functionalities that align with their strategic objectives and exceed customer expectations. Product Owner Responsibilities: Product Vision and Strategy : Collaborate with stakeholders to develop and articulate a clear product vision and strategy for the CRM platform, ensuring alignment with business goals and customer needs. Roadmap Development : Lead the creation … prioritize initiatives and drive product evolution. Requirement Gathering : Work closely with customers, internal teams, and subject matter experts to gather and analyse requirements, translating customer insights into actionable product features and enhancements. Feature Prioritization : Define and prioritize user stories and product backlog items based on value, complexity, and strategic more »

the proposition in line with our roadmap through improving the insights, modelling and analysis available to the savings team . You will deliver models, insight and analysis activity that drives, supports and informs robust strategic and tactical decision making within the Savings department to understand book performance (margin and … across the Group’s savings brands and channels (including platform providers) that ensures the plan is delivered and optimised. The team provides a wide customer focused range of products via their numerous brands and you will play a key role utilising customer insights to develop and enhance their more »

understanding how existing customers use the extranet and public website estate. • Roll-out of a comprehensive approach to event and conversion tracking for core customer audiences across websites and extranet platform using GTM. • Working with local marketing teams to implement call tracking technologies such as ResponseTap and Google Call … KPIs, dashboards and reports through the implementation of scripts. • Maintenance of country-specific PPC optimisation scripts to enable continuous status reporting through automation. • Provide customer insights to assist in the development of content marketing plans to target and convert the most profitable customers. • Assist in the management of PPC … at devising and implementing scripts to automate manual processes for large datasets. • Hand's on PPC and SEO experience in monitoring and targeting core customer audiences to increase acquisition. • Highly numerate and analytical, able to work with large amounts of data to extract clear customer focused insights. • Excellent more »