and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. Position Overview: As a Customer Relations … point of contact for customers, ensuring that their needs are met and their expectations are exceeded. Key Objectives: Serve as the liaison between the customer and the nGeneration Managing Director. Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the … satisfaction of the customer. Main Responsibilities: Manage customer accounts on a day-to-day basis, ensuring compliance with contractual obligations. Measure, monitor, and make recommendations for improvement of the customerservice delivery experience. Attend customer head office on a weekly basis as required. Act as an more »
nGeneration are looking for an enthusiastic and personable Field Service Co-Ordinator to join our Support Desk team. We pride ourselves on our service, as the first point of contact for our customers, your friendly and helpful demeanor is crucial as you diagnose and solve their IT issues … or escalate them to our field service engineers, keeping the customer updated every step of the way. The ideal candidate should have previous experience working in an administrative role. Scheduling or first-line help desk analyst experience is desirable but not essential. A successful Field Service co … coordinator will have various prerequisite skills that typically include: Experience working with software such as google maps, word, outlook and excel Excellent customerservice skills, alongside the ability to communicate accurately and in a timely manner. Have organisational abilities along with experience of working in a pressurised environment. more »
responsible for the implementation of customers IT and EPoS systems as well as coaching and training of the end users, in line with multi customer business-as-usual activity involving installs, moves and changes (IMAC) and or customer project rollouts. Summary of Main Responsibilities and Activities Conduct thorough … preparation checks prior to attending sites. Attend customer sites in line with your schedule of works to conduct implementation services. Conduct system coaching and training in line with the specification of the customer IT solutions. Provide Go Live Support to the management and staff of the site. Act … all third parties on site. Complete all site-specific documentation to include site sign off and report site issues to Project Control Build excellent customer relationships whilst on site. Comply with all company business processes and procedures. Conduct other tasks as may be required from time to time. Candidate more »
E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customerservice and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »
