1 to 25 of 38 Customer Service Jobs in Gloucestershire

Working as part of a small team in an enthusiastic environment, you will be responsible for taking first calls, along with setting up customer services and arranging for solutions to be installed, keeping them up to date all the way through the process. You will need to be understanding … to take on several projects at a time. Role Telephone and Communications Provisioning Speaking with customers on the phone as well as suppliers Telephone customer service Project managing the provision of services with each customer from start to finish Training Customer Service Practitioner Level … maths and English, if required This is the perfect way to gain the experience and confidence you would need to further your career in Customer Service We understand that sometimes office, customer facing environment can be daunting however we will be here to support you fully We more »

Join a Telecoms and IT provider as a Customer Service Administrator/Telecoms Expediter/Provisioner. The company employs nearly 40 staff and continues to expand with an impressive list of loyal customers. THE CUSTOMER SERVICE ADMINISTRATOR ROLE: Working in a friendly team of 6 and … arranging telecommunications services, juggling installation teams, customer availability, service deadlines, and customers' issues related to telecoms, all the while keeping everyone happy. Hours are 9 am - 5:30 pm, Monday - Friday KEY SKILLS: Take pride in solving customers' issues and going the extra mile to ensure the job … is done properly Good attention to detail Good listening and people skills Reasonable IT skills Good organisational skills SALARY & BENEFITS YOULL RECEIVE AS CUSTOMER SERVICE ADMINISTRATOR: £22,000 - £26,000 20 days holiday + public holidays Pension scheme with company contribution Car parking Opportunity for career progression Subsided more »

Service and Small works Engineer Cirencester and surrounding area Outside IR35 Are you an experienced Service and Small Works Engineer looking for a new opportunity? We have a fantastic position available in the Cirencester area with a three month start and potential for further work. Job Description: Conduct … service and maintenance work on a range of fire and security systems Conduct small works as required on a range of fire and security systems Troubleshoot and repair any issues with the systems Ensure compliance with industry standards and regulations Provide excellent customer service and maintain strong … Collaborate with the team to ensure efficient and effective project completion Requirements To be successful in this role, you should have: Considerable experience of service and small works Have experience working across a range of fire and security systems Strong technical knowledge of a range of fire systems Be more »

Role: 3rd Line Service Desk Engineer Role Type: Permanent Location - On-site Gloucester Salary - £38,000>£42,000 The 3rd Line Service Desk Engineer is responsible for providing all levels of technical support to remote and onsite customers with a managed service contract. They will also provide … support to 1st and 2nd line service desk engineers. The successful candidate will be responsible for achieving and maintaining good working relationships with customers and providing a high level of customer service for all support queries whilst adhering to all service management principles. The role will … and working with Technical Architect and/or Solutions Architect to create IT solutions that meet those needs Maintaining 95% or above on our service desk SLA agreements Maintaining the business IT network, ensuring that any items of risk are highlighted or removed from the infrastructure Answering incoming telephone more »

and maintain server and workstation monitoring platform daily • Logging support tickets for all issues flagged, including 24/7 and daily checks, notifying the Service Desk Manager of reoccurring outages • Raise hardware failures as critical P1 priority and raise outages as critical P1 priority • Assist on Project work and … Projects run from the Service Desk • Highlight and complete proactive maintenance for support clients • Ensure Service Desk Co-Ordinator is kept informed of any scheduling conflicts or changes • Ensure that time is logged correctly against tickets and is updated accurately and promptly • Ensure all paperwork relating to finished … an IT support environment covering several different technical areas • Able to demonstrate good communication skills, written, over the phone and face to face • Good customer service skills and experience in providing customer service • At least 1 formal IT qualification at entry level or above. For example more »

Do you have retail, hospitality or customer service experience but sick of working evenings/weekends? Brook Street is offering a full-time position with no weekends and no evenings! We're looking for somebody with great face to face customer service experience and some computer … Defence Business Services (DBS) Pillar - Armed Forces & Veterans Services - DBS Team - MOD Medal Office Primary Job Purpose(s): Medal Assessing Deliverables: Accurate Medal Assessments Customer Focus Despatch of medallic recognition Responsibilities: The Temporary Worker will provide administrative support. He or she will follow set procedures and will exercise some … Checking colleagues' assessments before progressing applications to final stage before dispatch d) Record Management: Filing, preparation of records for scanning and document disposal e) Customer Correspondence: Respond to letters, telephone and email enquiries from Service Personnel, veterans and their families regarding eligibility of the award(s) 2. Provide more »

desk and effectively grow your own business unit with Omega. Growing accounts through repeat business, securing future opportunities through formalised contractual agreements. Providing excellent customer service and acting as a subject matter expert. Being recognised as a trusted business partner holding a high level of influence with your … as an expert in your field Billed revenue should be achieved through adherence to the recruitment lifecycle and therefore providing the highest level of customer service to candidates and clients. Business Development Investigating and selling recruitment services to clients, all business opportunities for the group should be investigated … business. Performance Activity Achieving and attaining Weekly KPI's Group sales activity Creation of affective e-shots Speculative CV submission of quality candidates Quarterly customer review meetings with key account customers Any other performance activity as directed by your Business Manager Your Key Skills: You will be able to more »

desk and effectively grow your own business unit with Omega. Growing accounts through repeat business, securing future opportunities through formalised contractual agreements. Providing excellent customer service and acting as a subject matter expert. Being recognised as a trusted business partner holding a high level of influence with your … as an expert in your field Billed revenue should be achieved through adherence to the recruitment lifecycle and therefore providing the highest level of customer service to candidates and clients. Business Development Investigating and selling recruitment services to clients, all business opportunities for the group should be investigated … business. Performance Activity Achieving and attaining Weekly KPI's Group sales activity Creation of affective e-shots Speculative CV submission of quality candidates Quarterly customer review meetings with key account customers Any other performance activity as directed by your Business Manager Your Key Skills: You will be able to more »

Working alongside other engineers on the installation of a range of fire and security systems Ensure compliance with industry standards and regulations Provide excellent customer service and maintain strong client relationships Collaborate with the team to ensure efficient and effective project completion Requirements To be successful in this … technical knowledge of a range of fire and security systems Be able to pass BS7858 screening Attention to detail and accuracy Good communication and customer service skills Benefits : Weekly Pay Ongoing contract work opportunities Apply or call Hayley on 01509615290 or more »

successful candidate will provide technical support to our NHS Partners and Customers within the GP practices across Gloucestershire. It is essential that you are customer focused with a "user-first" approach to deliver service excellence. You must be flexible and deliver high levels of initiative, with the ability … provided both on site and remotely incidents passed from 1st line support. This role is highly visible, and requires a combination of technical skills, customer care, and business awareness. The post-holder will be required to respond to service desk calls, monitor other routes to the service … holder will be required to investigate possible resolutions until a solution that meets the end-user needs, can be found. At all times, the customer must be kept fully informed of the job reference and indicative resolution time/date. Monitoring of calls logged will play a key part more »

Our client based in Cheltenham is seeking an IT Service Desk Analyst to join their team carrying out 1st line support via phone and email. This is a great opportunity for someone with either some experience in an IT support role or someone who has a relevant qualification looking … for their first opportunity. What will you be doing? Providing 1st Line Service Desk Support Answering the Service Desk phone and mailbox Creating/Updating ticket logs Providing support on Microsoft Windows 10/11 operating system Supporting users over phone, email and in person What experience do … you need? To be considered for the IT Service Desk Analyst role, you must be: Previous experience within an IT Support role ideally within a service desk environment would be beneficial Understanding of supporting Office 365 and Windows environment Understanding of Active Directory Understanding of ticketing systems Self more »

This IT Service and Security provider are seeking an IT Project Management to join their dynamic team in Cheltenham! To benefit from a competitive salary of up to £45k per annum and a collaborative and skilled team environment, read on IT Project Engineer Cheltenham, GL50 1BB Full time, permanent … sized businesses find tailored IT solutions that meet their specific needs, from cloud migration to IT security enhancements. Their extensive expertise and commitment to customer satisfaction have earned them a trusted reputation in the industry. Due to continued growth, they are now seeking an IT Project Engineer to be … complex issues, and mentoring helpdesk staff The Ideal Candidate: They are seeking a proactive and technically skilled IT Project Engineer who can deliver excellent customer service, you must also have: Strong technical knowledge in networking, servers, storage, virtualisation, and security. Proven experience in managing IT infrastructure projects Ability more »

opportunity for you! We are currently seeking an enthusiastic and dedicated IT Support Engineer to join one of our growing clients, a leading Microsoft Service Provider based near Stonehosue, Gloucestershire. Our client is a rapidly growing business driven by a passionate and dedicated technical team. Their focus is on … providing an exceptional customer experience and supporting clients with their diverse product sets. They are passionate about making technology easy and enjoyable for all businesses of all sizes. As an IT Support Engineer, you will have the opportunity to learn and work with cutting-edge technologies to provide the … and suppliers via incoming phone calls, emails or through our ticketing system - Supporting customers with their software and hardware applications - Fault analysis, resolution, and service continuity assurance across customers' software and hardware products - Maintaining and repairing computer systems, networks, cloud/mobile telephony solutions and connectivity products - Following all more »

C#, Cloud Platforms or Database Services A Strong communicator with the ability to influence at all levels, developing sustainable internal & external relationships providing excellent customer service The individual will drive improvements in the quality of SQL databases. Commutable to Tewkesbury. Reference Number: BBBH (221769) To apply for this more »

our company values - Integrity, Caring and Quality Good working knowledge of current development methodologies and how to implement them in a small team Excellent customer service skills Excellent interpersonal skills both face to face and over the phone Strong organisational and administration skills Professional attitude Friendly, flexible and more »

Gas Service Engineer Must be based in Gloucestershire or Worcestershire £36,750 + Van + Laptop + Mobile + Bonus + Pension + 33 Days holiday (rising to 37) + Overtime Monday-Friday days (paid door to door) Are you a Gas Service Engineer with experience in heating … manufacture of fireplaces which are supplied internationally. Industry leaders in their field, they pride themselves in supplying high quality products and giving the best service to their customers. In this role the Service Engineer will be covering primarily the North East patch, carrying out warranty service work … individual to join a company that value their staff shown through their benefit package and that offer a clear route of progression. The Role: *Service Engineer *Warranty service work on heating appliances including fault diagnosing and repairing *Field based covering the Gloucestershire/Worcestershire patch amongst other areas more »

Gloucestershire have an exciting opportunity for a Fire & Security Engineer to join their team. This is a Field based role carrying out installation, commissioning, service and maintenance of electronic fire & security systems. Main Duties: Installation, commissioning, service and maintenance of electronic fire & security systems Working to quality system … years experience in the Fire & Security industry - CCTV, Intruder, Access Control, Fire Alarms etc IT/Computer Literate Pro-active problem solving skills Excellent customer service/communication skills Full UK Driving Licence Package: £30,000 - £38,000 per annum Vehicle & Fuel Card Phone, tablet & laptop Career progression more »

delivery to ensure a blended learning approach. Collaborate with subject matter experts to develop content relevant to our SIPP business, including compliance, risk management, customer service, and technical skills. Manage the learning management system (LMS) to track training progress, monitor participation, and assess the effectiveness of learning initiatives. more »

new Partners. You'll be great in this role if: - You have experience in a similar role within the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner experience - You can work logically, consistently and accurately - You are enthusiastic, self … growth - Manage relationships with Partners at all levels up to Director/Business Owner - Supporting Partner complaints through to resolution and following the Partner Service plan - Actively seek new partner and new product opportunities - Support the development of our sales accreditation process for all products - Supporting partner onboarding & enablement … Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on more »

products to existing and new Partners. You'll be great in this role if: - You have experience in the telecommunications industry - You have strong customer service skills and you are passionate about providing a fantastic Partner experience - You can work logically, consistently and accurately - You are enthusiastic, self … growth - Manage relationships with Partners at all levels up to Director/Business Owner - Supporting Partner complaints through to resolution and following the Partner Service plan - Actively seek new partner and new product opportunities - Support the development of our sales accreditation process for all products - Supporting partner onboarding & enablement … Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on more »

position, you must live in one of the following postcodes: WR11 GL1 GL2 GL3 GL4 GL50 GL51 GL52 GL53. Join our team of Field Service Engineers (internally youll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average£4,700) and … performance-based commission of£2,500. Were looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so youll have everything you need to succeed! After completing our comprehensive training program … days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical more »

Joining our award winning service desk team as a Technical Consultant you will play a pivotal role in elevating our clients' IT experience. Your primary focus will be providing 2nd line support to our retail and hospitality clients including some big brand names. The main focus of this will … be as an additional resource working primarily with our new client based onsite in the GL56 area. In this customer-centric and results-driven position, you will collaborate with and are supported by the wider team at our head office. As a Technical Consultant you will be passionate about … opportunity for IT professionals eager to make a meaningful impact. The Key Requirements... minimum one years' experience providing IT support at 2nd line strong customer service skills At Wanstor, we are known for our commitment to providing exceptional customer support to our clients across their IT estates. more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Air Source Heat Pump Installers or Plumbing Engineers to enter in to the ASHP … between £1,000 to £2,000 per week. Required qualifications: - NVQ Level 3 in Plumbing and heating Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer, HVAC Engineer, Multi Skilled Engineer, Fitter. Rubix M&E are trusted … partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Air Source Heat Pump Installer/Heating Engineer to join their growing team. We are more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Air Source Heat Pump Installers or Plumbing Engineers to enter in to the ASHP … between £1,000 to £2,000 per week. Required qualifications: - NVQ Level 3 in Plumbing and heating Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer, HVAC Engineer, Multi Skilled Engineer, Fitter. Rubix M&E are trusted … partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Air Source Heat Pump Installer to join their growing team. We are also recruiting for more »

+ Bank Holidays Private Medical Insurance 5% Pension Scheme Free Onsite Parking This Sales Administrator opportunity will provide you with the following responsibilities: Manage customer quotes and aftersales queries Working closely with the External Sales Account Managers Manage receipt of Purchase Orders from clients including Quality Checks and Error … Conduct client invoice reporting The ideal candidate for this Sales Administrator vacancy will have the below: A previous exposure supporting a sales function or customer service is essential A previous experience within IT would be advantageous however, not essential A confident communicator with the ability to converse accordingly more »