Customer Service Jobs in Kent

1 to 25 of 65 Customer Service Jobs in Kent

Customer Service Administrator - Outbound

Dartford, Kent, South East, United Kingdom
DACHSER Ltd
Role: Customer Service Administrator Outbound Contract: Permanent Hours: M/F 0830 - 1730 Location: Dartford, DA2 6QS Why work for DACHSER? Were a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among … Pension Contribution 27 Days Holiday Employee Assistance Programme Discount Platform Life Assurance Benefit Cycle To Work Scheme Purpose Of The Role: To deliver a customer focused service quality to meet customer and network needs and requirements, adhere to local production quality control tools to maximise profit and … contribute to the strategic vision of the branch. To coordinate outbound customer service for the development of a strong team ethic, a culture of trust internally, within and for the network and with the customers in the pursuit of delivering a quality service to the customer more »
Employment Type: Permanent
Posted:

Technical Customer Service Advisor

Sevenoaks, Kent, South East, United Kingdom
Bennett and Game Recruitment LTD
Our client is looking for a Technical Customer Service Advisor, to join their Internal Service team, working from their offices in the Sevenoaks. The role will involve liaising over the telephone with customers and providing them with technical support and quotations for our client's range of … products. The Technical Customer Advisor, would be responsible for taking calls from customers and talking through the issue, assisting where possible and giving technical advice. Then should the issue not be able to be rectified over the phone, the advisor would then be responsible for liaising with an engineer … to fix the fault. The Advisor would also be responsible for logging ongoing jobs and ensuring these are completed. The Technical Customer Advisor, must have experience within a similar role, but this doesn't have to be within the plumbing and heating sector, as training will be provided for more »
Employment Type: Permanent
Salary: £26,000
Posted:

Operations Administrator - Hygiene Operations

Ashford, Kent, South East, United Kingdom
phs Group
scenes your skills help keep our Operations Centre running smoothly. This diverse and interesting role will require you to take responsibility for co-coordinatingthe service routes and effectively brief and debrief drivers to enhance delivery and customer service within the Operations Centre. Acting as a link between … the Service Drivers and the Operations & Service Manager. A day in the life of an Administrator at phs will involve; Take responsibility for coordinating the service routes and effectively brief and debrief drivers to enhance delivery and customer service within the OperationsCentre. Answering calls from … service drivers, clients and Head office regarding site service. Acting as a link between the Service Drivers and the Operations Manager& Service Manager. Ensure that work is distributed to available employees, completed in accordance with the KPIs, and processed accurately within the agreed time frames. To prepare more »
Employment Type: Permanent
Posted:

Field Service Engineer

Dartford, Kent, South East, United Kingdom
Future Engineering
Field Service Engineer Dartford £35,000 to £42,000 Basic + Specialist Training + Bonus (£000's) + Company Car + Healthcare + Stability + Benefits = £50'000 Package Receive continuous training to become a technical expert working for a company at the forefront of technology in the scientific … and medical industry. Great opportunity to join a world leading company where you'll be continually growing and developing as a field service engineer. Work for this market leading company who specialise in scientific/medical machinery as well as instrumentation, calibration and analytical equipment. Due to continued growth … they are looking to recruit a field service engineer who is looking to become a technical expert within a high tech industry. This is a great opportunity to receive specialist training in an exciting industry! Your role will include: * Field Service Engineer role covering mostly a regional area more »
Employment Type: Permanent
Salary: £40,000
Posted:

Helpdesk Analyst

Edenbridge, Kent, United Kingdom
Hybrid / WFH Options
Gold Group
proactively working on tickets on CRM system. Meeting deadlines and SLA's for any recurring tasks and reporting the outcomes as appropriate to the Service Delivery Manager. Identifying, resolving, and escalating recurring issues and improving customer service Delivering high standards of customer service through accurate … and professional verbal and written communications to a non-technical audience Gathering customer requirements and specifications to produce solutions and quotations. Maintaining customer documentation on a day-to-day basis and following installations and upgrades Liaising with vendors for fault resolution Mentoring & supporting associate level analysts Collaborating with … access to a car is essential. The office is in a remote location and not accessible using public transport. Understanding of fault severity and customer impact Knowledge of Anti-Virus Products Understanding of Microsoft domain model & security principles Experience of Microsoft Server products, e.g. Exchange, SQL Unguided Active Directory more »
Employment Type: Permanent
Salary: £28000 - £32000/annum
Posted:

White Goods / Domestic Appliance Engineer

Tunbridge Wells, Kent, South East, United Kingdom
Hybrid / WFH Options
Roundhouse Recruitment Limited
and great company culture, as well as optional Over-time to increase earnings and a company Van for personal use? An exciting opportunity to service a local patch representing one of the UK's most recognised appliance providers. You will be managing your own projects, providing repair and maintenance … skillset Autonomous role covering a local patch The person: White goods/domestic applicance background Organised and able to work and manage themselves Good customer service skills White Goods Engineer, Domestic Appliance Repair, Washing Machines, Tumble Dryers, Dishwashers, Refrigerators, Cookers, Field Service Engineer, Technical Support, Appliance Maintenance … Home Appliance Service, Flexible Working, Customer Service, Wolverhampton Jobs, Engineering Careers, Technical Training, Repair Technician, Autonomous Work, Home-based Engineer, Product Training, Appliance Installation, Emergency Repair, Household Appliances, Quality Service, Local Patch Service. To apply for this role or for to be considered for further roles more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Site Service Engineer, Medical Sterilisation Systems

Sevenoaks, Kent, South East, United Kingdom
TRS Consulting
Site Service Engineer, Medical Sterilisation Systems ** Washer disinfectors, autoclaves, sterilisation systems ** Basic Salary up to £45,000 ** An opportunity for a service engineer with experience of sterilisation systems, autoclaves or washer disinfectors to join a market leader with excellent training and career opportunities** The Role - Site Service Engineer, Medical Sterilisation Systems Following expansion, they seek to recruit a customer focused Service Engineer, responsible for the service, repair and general maintenance of their range of highly advanced sterilisation and endoscope washer disinfectors. Your Background - Site Service Engineer, Medical Sterilisation Systems To be considered … for this exciting role you must be able to demonstrate: A strong background working in a field service or technical support role Previous experience working on sterilisation systems, medical/laboratory autoclaves, endoscope washers or washer disinfectors HTM 2030 or HTM 2010 qualification would be advantageous Impeccable customer more »
Employment Type: Permanent
Salary: £40,000
Posted:

Data Centre Service Support Technican

Sandwich, Kent, South East, United Kingdom
CYBERFORT LIMITED
Job Title : Data Centre Service Support Technician Location: ? Ash Radar Station , Marshborough Rd, Sandwich, Kent, CT13 0P Hours of Work: Hours of Work: 48 hours over an 8 day shift cycle inclusive of 1 hour paid break per shift Rota 12 hour shifts, 4 nights, 4 off 4 days … days Company Pension Scheme Private medical Cover Life Assurance Extensive non-taxable benefits The Role Due to internal promotion Cyberfort are looking for a Service Support Technician to join our friendly team. Reporting to the Service Support Operations Manager youll be part of a team providing 24/…/365 support for data centre and service desk functions. No two days are the same in this interesting role. Youll be looking after customers and colleagues, supporting a wide range of data centre and customer equipment, resolving queries, installing, and supporting hardware and software as part of more »
Employment Type: Permanent
Salary: £65,000
Posted:

Customer Success Representative - German speaking

Dover, Kent, South East, United Kingdom
French Selection UK
FRENCH SELECTION UK Customer Success Representative (German speaking) Salary: around £25,000 pa Location: Dover, Kent At commutable distance: Folkestone, Ashford, Canterbury, Maidstone, Deal, Aylesham, Hythe, Rye, Kent Ref: 5421G *Full time & permanent position* VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search … faster & more efficiently by our team of consultants. The Company: One of the UK's leaders in their field, our client is a vital service provider to international transport companies operating both in the UK and in Europe Main duties: You will be the main point of contact for … clients. You will support them as well as advising them on services available in order to maximise trading operations The Role: Act as a customer service advisor for clients based both in Europe and in the UK Promote the company's services and increase sales opportunities Regularly touch more »
Employment Type: Permanent
Salary: £24,000
Posted:

Helpdesk Engineer

Kent, England, United Kingdom
Hybrid / WFH Options
La Fosse
in) Remuneration: up to £170 per day (inside IR35 - 5 months rolling contract) Your role as an IT Support Engineer: Providing high level of customer service through on-site technology support as required. Ensuring that all tickets are logged and resolved in a timely and effective manner (according … as an IT Support Engineer: Must have knowledge of MDM, specifically Intune or autopilot Office 365 experience is essential. You'll be passionate about customer service and personable. Confident with support and eagerness to progress technical capabilities. You'll be keen to help with a customer first more »
Posted:

2nd Line Engineer

Maidstone, Kent, South East, United Kingdom
Lloyd Recruitment - East Grinstead
you will also relish the opportunity to impart your technical knowledge to others and mentor junior engineers. Your professional, respectful, and proactive approach to customer service will be key in ensuring clients receive top-notch support. Responsibilities: Provide ticket support on the Helpdesk, engage in project work, and … Apple products Group Policy administration skills Cabling survey and installations experience Exposure to Ubiquiti/Cisco Wireless technologies Previous experience working in a Managed Service Provider (MSP) environment Recognised accreditations (MCP's, CompTIA, Apple) Person specification: A logical and methodical approach to tasks A willingness to learn and teach … Excellent documentation and communication skills High standards of customer service A personable and approachable nature Keen attention to detail If you feel you would be a valuable asset to the business, then apply today! Refer a friend and earn up to £500! If you know someone who is more »
Employment Type: Permanent
Posted:

Information Technology Support Technician

Maidstone, England, United Kingdom
Hybrid / WFH Options
Chartway Partnerships Group
join our growing IT Team on a permanent contract out of our offices in Maidstone, Kent, where you’ll provide an exceptional level of customer service to our business, across our various regions and regional sites. About The Role… As our IT Support Technician, you will be the … IT support, you will have to triage issues, and determine whether it can be fixed immediately or needs escalating, and to whom. Your excellent Customer Service Skills will be beneficial as you can be expected to participate in the processing of incoming calls to the Service Desk more »
Posted:

Receptionist

Tonbridge, Kent, South East, United Kingdom
Oakland Central Ltd
strong IT skills and the ability to handle confidential information with discretion. If you thrive in a fast-paced environment and enjoy providing exceptional customer service, then we want to hear from you! Apply now. We offer some excellent rewards & benefits including: We offer all team members … Milestone Birthdays - get an EXTRA day off to celebratethat special birthday. Company sickpay which is over and above the statutory entitlement. (subjectto length of service) Refer a FriendScheme for successfulreferrals- for all permanentroles within Oakland Care (T&C's apply). Recognition and staff appreciation initiatives. Long service … team that visitors or people telephoning the home will probably speak to. You will therefore play an important role in providing the highest possible customer service to our residents and their families. The Receptionist also reports into the Home Administrator, so will provide valuable administrative support in ensuring more »
Employment Type: Permanent
Salary: £12 per hour
Posted:

Assistant General Manager - Camden B&K

Stansted Mountfitchet, England, United Kingdom
SSP
Camden Bar & Kitchen You'll have the opportunity to make a difference every day, as you support your manager and team to deliver exceptional customer service and operational excellence. As Assistant General Manager youll: Be passionate and dedicated and a strong support to the General Manager. Have the … highest standards of brand quality and safety for our customers and team. Be an inspiration to the team to deliver outstanding customer service and loyalty. Mentor and train the team to grow and excel. Have proven experience and confidence in leading a team. Set an example of excellent … service skills. Communicate effectively and clearly. Be adaptable and resilient in any situation. Please note that Stansted Airport location is a secure environment, if successful youll have to provide references to cover the last 5 years and undergo a criminal record check to comply with airport regulations. SSP is more »
Posted:

PALS Officer

Tunbridge Wells, United Kingdom
Maidstone and Tunbridge Wells NHS Trust
Job summary Do you want to make a difference? At Maidstone and Tunbridge Wells NHS Trust, we strive to deliver the highest standards of customer service and the Patient Advice and Liaison Service (PALS) is a key part of this. Responding to thousands of enquiries per year … received via our drop-in service, email, telephone and online reviews, this small team provide a recognised invaluable service to patients, relatives and other stake-holders. Main duties of the job An exciting opportunity has arisen for a full time Band 4 PALS Officer. The post holder will … Friday (excluding public holidays). The post holder will be required to work at both Maidstone Hospital and Tunbridge Wells Hospital, in line with service needs. The ideal candidate will have a background of working in PALS, patient experience or similar customer services role. We are seeking someone more »
Employment Type: Permanent
Salary: £25147.00 - £27596.00 a year
Posted:

Field Service Engineer

Dartford, Kent, South East, United Kingdom
Hybrid / WFH Options
Staffbase Recruitment
a very successful distributor of woodworking machinery and due to their continued success Staffbase have been appointed to recruit for the position of Field Service Engineer. The Field Service Engineer will have excellent mechanical engineering and basic 3-phase electrical fault find and repair skills. You will operate … as a 'home based' field engineer responsible for maintenance and repair or machinery throughout South East England. The Role: The Field Service Engineer will be responsible for effective delivery of mechanical & electrical maintenance, service and repair of woodworking machinery at customer sites throughout South East England. Duties … electrical fault find and repair skills. Previous experience with woodworking machinery will be advantageous, however full training will be given. You will demonstrate good customer service and communication skills and you will be of a friendly disposition. Benefits: Competitive basic salary and gross earnings OTE £45K - £50K Company more »
Employment Type: Permanent, Work From Home
Salary: £45,000
Posted:

1st / 2nd Line Support Engineer

Aylesford, Kent, South East, United Kingdom
The Fortune Group (Recruitment) Limited
MSP based in Kent. Suitable candidates will be skilled and a motivated individual with a passion for technology and a wish to provide exceptional customer support. The role is predominantly based in the Office near to Maidstone. Responsibilities: Provide 1st/2nd linetechnical support to clients via phone, email … customers with basic network and connectivity problems. Escalate complicated technical issues to the appropriate internal teams for resolution. Ensure timely and accurate recording of customer interactions and issue resolutions in our ticketing system. Provide excellent customer service, focusing on client satisfaction and issue resolution. Install networking/… non technical individuals. Outstanding problem-solving skills and the ability to think analytically. Ability to work both independently and within a team environment. A customer focussed approach with a passion for delivering high-quality support. Benefits: Competitive salary Opportunity to develop and grow your technical skills within a supportive more »
Employment Type: Permanent
Salary: £25,000
Posted:

Lift Service Co-ordinator

Sevenoaks, England, United Kingdom
Stirling Warrington Limited
Lift Service Co-ordinator Role Paying up to £29k Role Description: This is a full-time on-site role located in Sevenoaks for a Maintenance Coordinator. The Maintenance Coordinator will help with the running of the maintenance department working along side the Senior Maintenance Coordinator. Main Duties and responsibilities … Logging call outs on Lift Data, whether received from email or phone and allocating to the route engineer - pushing to meet response time. Schedule service visit dates with clients ensuring the bulk clients and overdue are prioritised at the beginning of the month. Flexibility to rearrange scheduled works when … engineers are sick or rerouted for emergencies, also handling in the appropriate manor with the client. Entering and processing engineer service and breakdown reports, saving into relevant folder if recommendations noted prioritising lifts off. Update lift status on Lift Data, ie. reinstate when no longer out of service more »
Posted:

Administrator

Maidstone, United Kingdom
Hybrid / WFH Options
Kent & Medway NHS & Social Care Partnership Trust
opportunity has arisen within KMPT for an experienced, confident, self-motivated, forward thinking, organised, proactive and enthusiastic Administrator to join the Kent Clinical Neuropsychology Service for West Kent to provide administrative support to theMaidstone, Sevenoaks, Dartford and Gravesham localities. The post holder will work as part of a dynamic … duties of the job The job holder will be part of a small team who are a flexible resource serving the Kent Clinical Neuropsychology Service for West Kent, including Maidstone, Sevenoaks, Dartford and Gravesham localities in the provision of excellent administration support. The post holder will be expected to … organise work for self and other team members, and have front line contact with service users, carers and the general public or other external stakeholders, as well as internal colleagues. The post includes typing, preparation of correspondence, customer service, organisation e.g. maintenance of effective and efficient working more »
Employment Type: Permanent
Salary: £22816.00 - £24336.00 a year
Posted:

1st Line Support Engineer

Dartford, Kent, United Kingdom
Hybrid / WFH Options
ALLEGIANCE TECHNOLOGY LTD
in providing technical support and assistance to end-users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Salary: £25,000-£30,000 Location: Kent Role & Responsibilities: Provide desk-side and remote based … Office 365, Windows 10/11, VPN Familiarity with basic networking principles and troubleshooting - DNS, DCHP, TCP/IP Passionate about IT and providing customer service If you have experience working for a Managed Service Provider and are actively looking for a new role then please apply more »
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

1st Line Support Engineer

Dartford, Kent, South East, United Kingdom
Movement8 Ltd
business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and large-scale organisations that rely heavily on this company’s exemplary customer service and technical knowledge. You will be supporting and assisting all service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to … ensure customer satisfaction. Troubleshooting issues in the first instance to ensure prompt resolution. Escalating tickets and working with senior team members to resolve issues Ability to demonstrate understanding of IT and networking principles. Ability to communicate effectively with end users. Ability to use initiative to troubleshoot and reach ticket more »
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

Desktop Support Specialist

Dartford, England, United Kingdom
Movement8
business applications and IT services you will be experienced in working in a fast-paced environment and are committed to providing high levels of customer service. The clients that you will be supporting are both medium and large-scale organisations that rely heavily on this company’s exemplary customer service and technical knowledge. You will be supporting and assisting all service desk enquiries as they are called in with aim of resolving them first time within tight SLA’s. Ket skills: Answering first line support calls and logging into ticketing system. Responding to support calls to … ensure customer satisfaction. Troubleshooting issues in the first instance to ensure prompt resolution. Escalating tickets and working with senior team members to resolve issues Ability to demonstrate understanding of IT and networking principles. Ability to communicate effectively with end users. Ability to use initiative to troubleshoot and reach ticket more »
Posted:

Administrator

Gravesend, United Kingdom
HCRG Care Group
Job summary As an Administratoryou will join our friendly and welcoming team, based at Gravesham Community Hospital, who are focused on delivering impeccable customer service to our staff and service users, providing continuous improvement through the use of technology and innovationto really make our service users … wider business support function and has a key role in providing secretarial, clinical administrative and organisational support across the full range of office and service activities, including the smooth running of the office and secretarial/administrative support to a range of frontline clinical colleagues. Please see attached Job … Description on our career site Desirable Click Apply for this job above to view the Job Description on our career site Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »
Employment Type: Permanent
Salary: £22308.00 - £22308.00 a year
Posted:

CHIS IIU Data and Service Administrator

Folkestone, United Kingdom
Kent Community Health NHS Foundation Trust
challenges come thick and fast in this role but you'll know that your input is contributing to the excellent experience our patients and service users have every day. About us Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and …/AS levels, NVQ level 3, BTEC diplomas, certificates and awards, international Baccalaureate diploma) or equivalent demonstrable experience Desirable NVQ Level 3 Business Administrator, Customer Service Specialist or Team Leader or Supervisor Experience Essential Administrative experience Experience of team working and versatility to take on a variety of … Programmes for 0 to 5 years olds within GP Practice. Knowledge of Hepatitis B Program and eligibility criteria Desirable Understanding of Child Health Information Service purpose and functionality Experience of SystmOne Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order more »
Employment Type: Fixed-Term
Salary: £22816.00 - £24336.00 a year
Posted:

Project Manager

Maidstone, Kent, South East, United Kingdom
Hybrid / WFH Options
Tarmac Trading Limited
for operational production and business growth across Tarmac. As the Project Manager you will ensure the project surfacing operations run safely, delivers first class customer service to our clients, drives efficiency improvements throughout the scheme and looks to maximise financial returns for Tarmac. You will plan, create, manage more »
Employment Type: Permanent, Work From Home
Posted:
Customer Service
Kent
10th Percentile
£22,100
25th Percentile
£23,250
Median
£30,000
75th Percentile
£41,500
90th Percentile
£48,000