1 to 25 of 50 Customer Service Jobs in Northamptonshire

A Level 3 Customer Service Apprentice is required. This is a fantastic opportunity for someone who has an enthusiasm and keen interest in starting a career within Customer Service. As part of your role you will be: call handling, utilising a CRM, creating customer accounts, raising … notes are taken. Role This is a fantastic opportunity for any individual who has an enthusiasm and keen interest in starting a career within Customer Service. The company specialise in hosting/cloud solutions, internet and telecommunication support, web hosting and internet connectivity. They have a large number of … clients throughout the UK and provide an IT managed service for all of the above areas. They are now looking for an enthusiastic individual who has great communication and customer service skills to join their growing team. Key duties will include: · Call handling. · Directing calls and placing more »

Builders Merchants, Fabrication, Finished frames, uPVC, Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Customer Service Manager, Customer Service, Order Processor, Aftersales Coordinator, Aftersales Location: Corby Remuneration: £25,000 - £28,000 Benefits: Comprehensive Benefits Package The … range of uPVC, aluminium, timber and alu-clad windows and doors direct to trade customers Youll be the first point of contact for all customer enquiries after the sales process Provide aftercare support for customers, fielding any enquiries in respect of product issues, technical support and anything else Ensure … an exceptional standard of customer service at all times Resolving all customer queries and complaints in a timely, professional manner Liaise internally with: area sales managers, transport, factory etc. The ideal applicant will be Aftersales Coordinator - Windows & Doors with: Must have customer service/aftersales more »

Customer Service Engagement Advisor Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management,Customer Service. We're on the hunt for a … Customer Service Engagement Advisor, armed with exceptional customer service, organizational, and relationship-building skills. Basic IT knowledge is a must, with familiarity in M365 as a cloud-based licensing software application. Your main gig? Juggling multiple clients' queries, ensuring timely responses within agreed SLA timeframes. You … ll be an integral part of our service delivery team, backed by the Service Delivery Manager. Collaboration is key as you'll work hand-in-hand with other departments to ensure seamless alignment of our service delivery function with our clients. This role thrives on reactivity, calling more »

client based in Kettering. Our client has a global product and a world class reputation within their industry. Youll work in our clients small Service Desk team their I.T Support staff. This role is a Customer Service role within an I.T First Line Support capacity. Youll be … field based colleagues with their handheld device, supporting them with any software issues. Youll troubleshoot and provide resolution support. If youre looking for a Customer Service role with an I.T twist, please apply today! Summary of what youll be doing everyday: Support field based colleagues in all IT … related incidents/service requests via telephone, email, remote desktop. Where possible provide first call resolution for all IT related incidents/service requests. Log all incidents/service requests within companys ticketing system. Own incidents/service requests or escalate to 2nd/3rdline support more »

Customer Service Account Executive - Fulfilment Northampton, Northamptonshire Up to £27,699 per annum, depending on experience About us Were an award-winning, market-leading 3PL specialising in high-quality order fulfilment and delivery services. ILG customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our … from a friendly team and realise your full potential in a fast-growing company, this is the role for you. The role As a Customer Service Account Executive, you will provide front line telephone and email support to a portfolio of Fulfilment Clients, understanding their bespoke requirements and … providing a high level of customer response and service. The key responsibilities of the role will include: - Resolving day to day queries including processing of all orders and any correspondence relating to those orders with the customer and other ILG departments - Utilising the client and in-house hosted more »

A brilliant opportunity to join the team at Brian Currie in the Parts department, developing key customer service and business admin skills within the automotive industry. Duties include using multiple IT packages, including MS Office. Role Using multiple IT packages, including MS Office Interacting directly with internal and … external customers to deliver a service Review customer satisfaction, using evaluating tools and data Training College attendance at the DAF Haddenham college on a block release. Apprentice will be working towards Level 3 Customer Service Specialist Standard qualification. Regular meetings with one of our dedicated Skills … set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in. Apprenticeship Standard Customer service specialist (level 3) Training Provider SKILLNET LIMITED Working Week Monday - Friday, shifts, times to be discussed. Expected Duration 18 Months Positions Available more »

Barclaycard delivers upon the promise of a successful graduate career – all you need to do is grasp it! Retention Payment Specialist Role: Supporting the Customer Strategy across Payment Solutions Assisting in progressing customer applications Outbound Dialling existing business customers to identify what Payment Solutions could support their business … Providing the highest levels of customer service – handling any issues to agreed levels of service Accepting full accountability for governance and compliance Participating in additional activities to support the management team, e.g. analysis, focus groups, etc Retention Payment Specialist Requirements: GCSE's in Maths and English Successful … track record of customer service – preferably in customer retention/commercial negotiation or relationship support, and comfortable in a target driven environment Great interpersonal/communication skills Engaging and energetic with a positive outlook Flexible working approach Professionally presented Pareto is committed to promoting equality, diversity and more »

FIELD SERVICE ENGINEER Northamptonshire base – UK and European Coverage To c£35,500 neg dep exp + generous benefits + van + exceptional allowances + expenses Our client is part of an established Group that specialise in the provision of bespoke materials handling solutions to a diverse range of … a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit a dynamic and multi skilled Field Service Engineer to complement their established and professional engineering service team installing and maintaining a range of handling solutions and supporting customers at locations … throughout the UK and Internationally as required. Reporting to the Service Manager and based out of the production facility near Northampton, the successful candidate will undertake a broad range of both reactive and PPM activities on a range of electrical, mechanical, hydraulic and pneumatic systems, and will thrive within more »

Junior IT Service Delivery Manager Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management We're on the hunt for a Junior Service Delivery Manager armed with exceptional customer service, organizational, and relationship-building skills. Basic IT knowledge is a must, with familiarity in M365 as a cloud-based licensing software application. Your main gig? Juggling multiple clients' queries, ensuring timely responses within agreed SLA timeframes. You'll be an … integral part of our service delivery team, backed by the Service Delivery Manager. Collaboration is key as you'll work hand-in-hand with other departments to ensure seamless alignment of our service delivery function with our clients. This role thrives on reactivity, calling for someone eager more »

Junior IT Service Delivery Manager Northampton (hybrid 3 days in 2 days out) Salary is 27k-33k (Depending on experience) Skills: Service Delivery, KPI, SLA, Service Desk, ITIL, M365, Azure, IT Support, 1st line, Cloud, stakeholder management We're on the hunt for a Junior Service Delivery Manager armed with exceptional customer service, organizational, and relationship-building skills. Basic IT knowledge is a must, with familiarity in M365 as a cloud-based licensing software application. Your main gig? Juggling multiple clients' queries, ensuring timely responses within agreed SLA timeframes. You'll be an … integral part of our service delivery team, backed by the Service Delivery Manager. Collaboration is key as you'll work hand-in-hand with other departments to ensure seamless alignment of our service delivery function with our clients. This role thrives on reactivity, calling for someone eager more »

supported and has a sense of belonging working for Kettering and Northampton General Hospitals. Job description Job responsibilities Main Duties Responsible for providing a Service Desk call logging and first line incident resolution service. Resolving as many incidents as possible at the first point of contact (first-time fix … and working with your team members to increase the level of first-time fixes. Work with the Service Desk Analysts to review past incidents and patterns to inform where additional training, or guidance, is required improve first time fix numbers. Solutions driven, confident and friendly approach when dealing with … end users. Ensuring that you and your team maintain appropriate records of all contacts on the Service Desk, including providing feedback to end users on the progress of their incident on a regular basis through the lifecycle of the call. Maintain agreed service standards on the timeliness and more »

budget, and resources effectively, ensuring projects are delivered on time and within budget. Possess a deep understanding of Dynamics 365 (particularly the Sales and Customer Service modules) and be able to configure and customize the platform to meet client requirements. Leverage Azure cloud services in conjunction with Dynamics … Qualifications: Minimum 5 years of experience in project management, preferably within the CRM or ERP space. Proven experience with successful Dynamics 365 implementations (Sales & Customer Service modules preferred). Strong understanding of project management methodologies (e.g., Agile, Waterfall). Excellent communication, collaboration, and interpersonal skills. Ability to manage more »

they pride themselves on building strong relationships with clients and helping them evolve with cutting-edge technology. If you are passionate about technology and customer service, and you're ready to kick-start your career in IT support with a dynamic and supportive team, apply now to join … Level 3 Apprenticeship delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job: Provide first-line support for all service tickets via phone, desk director, or email. Manage workload effectively and identify escalations when necessary. Handle general inquiries and complaints from customers. Communicate clients … needs to relevant internal departments. Manage and maintain customer network documentation. Ensure accurate incident logging and prioritise timely responses to client requests. Work closely with the Service Manager to address incidents. Identify emerging technologies beneficial to clients and solutions. Receive comprehensive training throughout the apprenticeship program. Full training more »

IT Service and Support Analyst Great chance for an IT service professional to join a household name brand with a real time Ecommerce customer website and an established IT team of 10. You will need excellent customer service skills as this role is IT service … management function and it’s an excellent environment for tech development/progression. Role/Responsibilities Support franchisees in all IT related incidents/service requests. Where possible provide first call resolution for all IT related incidents/service requests. Log all incidents/service requests within … ticketing system. Own incidents/service requests or escalate to 2nd/3rd line support where necessary. Work to SLA thresholds for all incidents/service requests. Dedicated to meeting the expectations and requirements of internal and external customers Establishes and maintains effective relationships with customers at all more »

meet contractual KPIs Generation of purchase orders for materials and subcontractor requirements Ensure all PPMs are completed within the appropriate timescales. Skills & Experience Excellent customer service skills Strong IT skills used to working with MS Packages Excellent organisational and communication skills Experience of face to face interactions with … helpdesk or similar fast paced environment Experience of working to strict SLAs & KPIs Previous experience of planning/scheduling PPM/reactive works. Excellent Customer Service Skills Good attention to detail including a high level of accuracy Experience of working in a fast-paced environment Due to the more »

Junior Service Delivery Manager Northampton £27K - £33K + Company Benefits Our client is a top-tier IT service provider in Europe with 40 years of experience, known for their innovative and collaborative approach. Operating in 14 European countries and managing over 85 system houses and e-commerce entities … services. By focusing on accessibility and local presence, they provide extensive support through their global network of IT partners. The Role: As a Junior Service Delivery Manager, you will be a proactive and customer-focussed individual primarily responsible for managing a shared inbox for client inquiries, requests, and … as needed. Coordinate with internal teams to address client requests and resolve issues in a timely manner. Escalate complex issues or requests to Senior Service Delivery Managers or other relevant stakeholders as necessary. Maintain detailed records of client interactions and actions taken to ensure accountability and transparency. Collaborate with more »

Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Order Processor, Order Processing, Internal Sales, Customer Service Location: Corby Remuneration: £25,000 - £28,000 The role of the Order Processor PVC Windows & Doors will involve: Order Processor position dealing … clad windows and doors direct to trade customers Primarily you will be focusing on the PVC windows & doors product range Assist with any incoming customer queries via telephone & email Raising quotations for customers and processing the orders that follow Ensuring all orders are price checked against the sales cost … Aluminium, Timber, Alu-Clad, Bi-fold Doors, Patio Doors, French, Single Doors, Commercial Doors, casement Windows, Sash Windows, Order Processor, Order Processing, Internal Sales, Customer Service more »

rolling monthly extensions) Contract Type: Inside IR35 Key Responsibilities: Provide BAU IT support for Kettering warehouse, London office, and remote users. Triage, diagnosis, & support service desk support calls Adhere to existing and new IT services policies and procedures. Provide end user support across multiple devices, including, but not limited … Installation of authorised software to end user devices. Hardware and user onboarding, off-boarding and de-provisioning. Essential Skills & Experience: Proven experience in a service desk BAU environment Windows and Mac operating systems Strong troubleshooting and problem-solving skills. Ability to work both independently and as part of a … team. Excellent communication, customer service and interpersonal skills. Previous experience in a similar role. If you are suitable and interested in this opportunity, then please apply or send your CV directly to philipmeehan@spectrumit.co.uk Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to more »

as a person who can juggle lots of tasks at once. Ref work experience - we are looking for someone who has worked with a customer facing/customer service role before and someone who is both local to Daventry and can work the shift (this shift pattern more »

equipment. In 2018 we established ourselves as a manufacturer with our own Aegis, Fortis and Parvis machinery range, whilst continuing to deliver high quality service support for metal detection, X-ray and static/dynamic weighing systems supplied by other manufacturers. The Role We are seeking a hands-on … Commissioning Engineer to join our expanding manufacturing and service delivery team in a hybrid factory/field role. Working from both our Rushden production facility and remotely at customer sites within the U.K., you would ideally be located in the Northamptonshire area. The role will support pre-delivery … process inspection machinery solutions in readiness to carry out field based commissioning work, with occasional other PPM/maintenance and repair work tasks at customer sites around the UK, predominantly in the London, South and Midlands regions, but with the potential to travel further afield as required. The role more »

a luxury hotel near Towcester, South Northamptonshire. We are seeking a Junior Receptionist with oodles of people skills, someone who might come from a customer service background, preferably a customer facing role. Salary c.£23500-£25000 DOE + overtime + excellent benefits. Rota 5 out of … hotel reception Can work as part of a team and build professional working relationships Could have experience working in a luxury environment within a customer facing role Should be able to produce evidence of stable employment history in the form of an up to date CV and references Must more »

Job summary An exciting opportunity has arisen within the Northamptonshire Continuing Healthcare Service for a Band 3 Administrator. The ideal candidate will have proven experience of working in a busy administrative function and ideally suit an administrator who wishes to providing support to patients and their families. Excellent oral … packages are essential. Main duties of the job To deliver an effective and competent level of administration within the Continuing Healthcare Team, promoting good customer service and effective working relationships. The post holder will be responsible for inputting and maintaining data on data systems, together with the associated … Assessors, including contacting individuals and family members/representatives and other relevant professionals, as required. Collation and preparation of relevant documentation in support of service delivery. To support clinical brokerage function in the setting up of care packages, as required. Responsible for organising meetings for the department, minute taking more »

Service Engineer - Electronics/Electrical Northampton Total Package - £42 - £47k p/a Are you an experience Service Engineer or Test Engineer who would be interested in a service role for a test equipment manufacturer. They are involved in test system design, build, fixturing, and software, ensuring … quality products and services for global clients across various sectors. Job Purpose: As a Service Engineer, you will collaborate with our existing team to deliver and support Electronic Test Systems. Your role involves gaining proficiency with FLEX test systems, conducting on-site and in-house calibration of customer … diagnosing test system/application issues. General Description: You will learn to support electronic test applications, run test programs using LabVIEW and TestStand, and service test systems at customer premises across the UK and Europe. We provide comprehensive training in test system architecture, fault finding, instrument calibration, LabVIEW more »

have repaired over 700,000 vehicles in the last 15 years. Our excellent benefits and rewards packages. Employer matched pension contributions up to 10% (service dependent). Discounts on Aviva products and services. Savings and benefits schemes. Discounts and schemes for electric vehicle purchase for all employees. Holding several … main manufacturer approvals Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen. Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields. Links with Thatcham to get the best products and training here in the UK. We have a variety of locations more »

from IT consulting and system integrations to cloud services and e-commerce solutions. The successful Technical Account Manager will focus on providing proactive and customer-focused engagement. The Technical Account Manager will oversee a collective inbox for client communication, resolving inquiries, requests, and queries. You will serve as the … for their client base, managing all interactions to guarantee swift and proficient resolution. You should have a minimum of 2 years experience in a customer service role within an IT environment, and preferably experience working in an MSP. Responsibilities of the Technical Account Manager: - Oversee and regulate the … management or relevant stakeholders as needed. - Maintain meticulous records of client engagements and resolutions to ensure transparency and answerability. - Collaborate with the Head of Service Delivery to devise and implement superior standards for client support and service delivery. - Proactively spot avenues for process enhancement and augmenting the client more »