1 to 25 of 44 Customer Service Jobs in Nottinghamshire

Working as part of the Customer Service department of our Number Plates Division, providing technical support for the full range of printing systems and software. Role This support covers system installations, servicing, customer training and issues resolution alongside the day-to-day customer service activities. … implementation on-site, including patching Take orders via phone or email and process accurately on Sage Consistently observe Sage and CRM processes to maintain customer and service information Work effectively with other departments – accounts, production, and despatch Contribute to day-to-day Customer Service office activities … including taking and processing orders, issuing license activation codes, and fielding remote technical support Training Customer Service Level 2 - https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1 Training schedule has yet to be agreed. Details will be made available at a more »

Role: IT Customer Service Coordinator Salary £23k-£26k Depending on Experience Location Mansfield Hours - Working shifts on a rota basis from 6am - 10pm (1 in 3 weekends) We are looking for a IT Customer Sservice Coordinator for a busy Mansfield based organisation. Working in a fast paced … call to completion Updating the client on progress and timescales Logging and recording all issues Assigning calls to engineers and 3rd parties Providing excellent customer service Creating standard documentation on problem resolution and fixes The ideal candidate for the IT Customer Service Coordinator role will have … Experience within a fast faced customer service role Ability to work on their own, as part of a team, and under pressure Good time management and ability to prioritise An interest in problem-solving with hardware, operating systems, and software packages Excellent communication skills, both written and verbal more »

Service Delivery Coordinator Location: Bilsthorpe, Newark, NG22 8UA, UK Salary: Competitive + Benefits Contract: Permanent Contract Hours: Part time - 20 hours per week Service Delivery Coordinator - Benefits: A competitive salary in a growing company committed to our people. 29 days holiday incl. bank holidays. Holidays increase with length … cinema, shopping and many more Life Insurance (3 times salary). Employee Assistance Program. Bike2Work scheme. Free on-site parking. Enva is a full-service and leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland. We have an opportunity for a Service Delivery Coordinator to join our Customer Experience Team. Service Delivery Coordinator - The Role: To boost the overall customer experience by ensuring that all Enva services are delivered seamlessly, on time, within budget and with a customer centric approach with every interaction. Service Delivery Coordinator more »

join this team as a Level 3 Data Administration Apprentice. As part of this role, you'll be at the forefront of providing expert customer sales and service support across multiple channels, including telephone, email, and live chat. You'll have the opportunity to not only assist customers … but also identify and capitalise on additional sales opportunities. From coordinating quality control and service requests to reporting trends and escalations, you'll play a crucial role in ensuring customer satisfaction and operational efficiency. In addition to this, you'll enjoy a range of benefits, including an indoor … staff discount on accessories, and access to an onsite training zone. If you're ready to dive into the world of data administration and customer service, this apprenticeship opportunity is perfect for you! In this role, youll work towards your Level 3 Data Essentials Apprenticeship, delivered by our more »

About the role Working alongside the Commercial Contracts Manager, the Contracts Administrator will be responsible for maintaining the contracts database, producing and maintaining standard customer contracts, updating customer contract information on our systems, and supporting the Commercial Contracts Manager with bespoke customer contract requests and other ad … hoc tasks. Key duties and responsibilities are : Ensuring sufficient detail is gathered to enable creation & management of contracts within our contracts database Creation of customer contract documents utilising standard templates Assisting Commercial Contracts Manager with creation of complex/bespoke customer contracts Ensuring customer contracts are accurate … individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment. We truly believe our commitment to people, sustainability, and more »

develop with the business. This is a critical role supporting the front-line Sales Team by assisting in the design, costing and preparation of customer quotations, working with both the Sales and Technical team to ensure our proposals meet the customer requirements competitively. As well as supporting proposals … where necessary. The ideal Candidate: The ideal candidate will be able to demonstrate the following competences: Responsibility Collaborate with the team to deliver excellent customer service at all times. Manage the on-vehicle Sales Order Processing (SOP) inbox, check system designs and BOMs, populate and issue Workshop Request … of orders. Generate completion paperwork. Support the Head of On-Vehicle Sales, Key Account Managers and Business Development Managers, by designing, costing and creating customer proposals for their managed and target customer accounts. Serve as the first point of contact for clients seeking service advise or technical more »

Field Service Engineer, Scientific Laser Instrumentation Basic Salary Up To £43,000 Bonus 8% - 12% Company Car Healthcare Contributory Pension Scheme The Role - Field Service Engineer, Scientific Laser Instrumentation This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible for … the service, installation, breakdown repair and calibration of a wide range of sophisticated scientific and laboratory systems, utilised within laboratories and pharmaceutical environments. Your Background - Field Service Engineer, Scientific Laser Instrumentation To succeed in this exciting role, you must be able to demonstrate: A competent background as a … field service engineer or technical support engineer with extensive experience working on high value capital equipment and a qualification in electronics You may have experience of working on diagnostic systems, medical devices, laboratory systems, scientific equipment, pharmaceutical, semiconductor, pre-press, printing or high value electronic/electro-mechanical capital more »

platform for characterization of nanoparticles (LNPs, EVs, viruses, non-biological particles) has already been implemented globally. To sustain growth and to support our existing customer base in the United Kingdom and Europe, the company is seeking a Technical Support Engineer to be based at Nottingham, England. The position is … and email/phone support, following a comprehensive training period with senior technical staff. As a Technical Support Engineer you will: Install, maintain and service instrumentation at customer sites. Complete service documentation as required. Provide onsite and/or remote technical consultations to support NanoFCM customers on … the use, capabilities and troubleshooting of NanoFCM instruments, software, and reagents. Record customer interactions, conduct customer follow-ups and share results of the visits and support sessions to ensure collaborative efforts between all customer facing groups. Participate in product incident report/customer complaint reporting systems. more »

desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people … s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording … requirements and is up to date Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training more »

solutions, incorporating digital marketing, events, content marketing, and PR initiatives. Tech market insight: Conduct in-depth market research within the IT sector to understand customer needs, preferences, and trends. Analyse competitor products, brands, and positioning to identify opportunities and threats, providing actionable insights for Jigsaw24. Product and service … for Jigsaw24's portfolio. Tailor messaging to resonate with the varying IT, purchasing, and end-user audiences, aligning with user personas and addressing specific customer requirements. Sales enablement: Equip internal sales teams with essential tools, training and materials for effective product selling. Develop and manage sales training and presentations … emphasising the unique value proposition of Jigsaw24. Customer engagement: Plan and execute IT-specific customer engagement initiatives, such as webinars and workshops, fostering relationships with existing IT clients to drive adoption and loyalty. Business growth strategies: Leverage insights from market research and customer engagement to formulate strategies more »

IT Service Desk Technician Newark based, Full Time, Permanent £Attractive DOE THE BENEFITS The benefits for the successful IT Service Desk Technician include: Office based 23 days (FTE) annual leave plus bank holidays Annual leave trading scheme Contributory pension scheme HealthPlan cashback scheme Permanent health insurance scheme Death … in Service benefit THE ROLE The duties of a IT Service Desk Technician will include: Provide an excellent first point of contact within I.T. for all enquiries. Record, prioritise, assign, and manage all requests and incidents reported to the service desk. Exceed customer expectations and communications … of our systems. Setup, provide and maintain I.T. equipment for staff members. Ordering of hardware and software. THE CANDIDATE The ideal candidate for IT Service Desk Technician will have excellent customer service skills and an ability to communicate information to colleagues with varied levels. The following experience more »

marketing data, collaborating with sales teams to cleanse account data, and liaising with data providers to ensure access to the most relevant contacts in customer and target accounts. Key duties and responsibilities are : Analyse marketing data to extract actionable insights and inform strategic decision-making. Collaborate with sales teams … KPIs. Conduct regular audits to identify and rectify data inconsistencies, duplicates, and errors. Implement data enrichment strategies to enhance the depth and accuracy of customer and prospect profiles. Stay informed about industry trends, best practices, and emerging technologies in marketing analytics and data management. Provide actionable recommendations to improve … campaign effectiveness, audience targeting, and customer segmentation. Collaborate cross-functionally with marketing, sales, and IT teams to streamline data processes and ensure alignment with business objectives. Ensure compliance with relevant data regulations, including GDPR and PECR, by implementing and maintaining data protection measures and processes. Work closely with our more »

become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing * Deliver an efficient Print Room and design service to the customer, to meet agreed SLA’s and customer satisfaction * Help solve operational problems quickly and efficiently to ensure the most … efficient service is provided * Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems to ensure the best levels of customer service are delivered * To deliver the attached job profile, specific to site requirements to meet the business needs and … client expectations * To ensure all work carried out is to the highest quality to ensure it meets customer confidentiality, customer deadlines, SLA and KPI’s * Follow and adhere to all Ricoh UK policies and procedures, including compliance with all Ricoh EHS (Environmental, Health and Safety) procedures and guidelines. more »

of delivery to customers and the reverse logistics process. Key duties and responsibilities are: Acting as the first point of contact for customers Providing customer assistance in the return of faulty and non-faulty goods. Keeping our customer up to date on the latest tracking/delivery information. … Liaise with our courier partners to provide swift resolutions to escalations from our internal teams and customers. Make decisions around re-shipping orders to customer in the event of a delivery failure. Ensuring special ‘rollout’ projects are monitored and deliveries are made on time. Rectifying deliveries that are already … the logistics network. Raise insurance claims with the carriers and track the claim through to completion. Checking courier invoices for completeness and accuracy. Issuing customer credits and returning stock back to our inventory system. Cover for other team members as appropriate. Skills, knowledge and experience: Use of computerised inventory more »

working on behalf business at the forefront supply chain solutions and design industry who work with some of the UK's leading brands. With customer service and technical knowledge being at the core of everything they do, they truly stand above the competition when it comes to delivering … or Beckhoff) Experience of Profibus/ASi communications Experience of Variable Speed Drives, Motors, and Safety Circuits Strong analytical and problem-solving skills Excellent customer service skills So what's on offer with the Controls Engineers role? A basic salary starting at £50,000 - £55,000. Compensation for more »

About the role Reporting to our Head of Enterprise Sales, the Sales Development Representative is primarily responsible for connecting with our large existing customer base as well as new potential targets to generate and build a sales pipeline of opportunities Key duties and responsibilities are : We are seeking a … warm customers, who have a purchase history from the previous 12-24 months. You will also be responsible for: Connecting with our large existing customer base and new potential targets to generate and build a sales pipeline of opportunities that can be progressed through the team structure to be … individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment. We truly believe our commitment to people, sustainability, and more »

individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment. We truly believe our commitment to people, sustainability, and … grow, we’re determined to hold true to our values and ever since we started trading, our culture has been based on delivering great customer service and providing solutions based on technical excellence. more »

Field-Based Forklift Service Engineer Location: Nottingham and surrounding areas Are you a skilled and experienced Field-Based Forklift Service Engineer with a passion for engineering? Join Jungheinrich, a global leader in material handling equipment and solutions. We are currently looking for a Field-Based Forklift Service … on a variety of Jungheinrich equipment Carrying out a range of diagnostics Ensure strict adherence to health and safety regulations a Maintain documentation of service activities, including reports on repairs, inspections, and preventive maintenance. Communicate with customers on-site ensure a high level of customer satisfaction. Qualifications and … a Mechanical or electrical engineering role Experience with diagnostics Full UK Drivers Licence Excellent problem-solving skills and attention to detail. Effective communication and customer service skills. Ability to work independently and manage time effectively while in the field. Benefits: 25 days holidays, plus 8 bank holidays Stakeholder more »

cinema, shopping and many more Life Insurance (3 times salary). Employee Assistance Program. Bike2Work scheme. Free on-site parking. Enva is a full-service and leading provider of recycling and resource recovery solutions, with locations across the United Kingdom and Ireland. Due to continuous growth, we have an … Waste) to join our Sales Team. Technical Sales Representative (Industrial Hazardous Waste) - The Role: To grow Industrial Hazardous Waste Department sales by increasing the customer base and delivering more services to existing customers and to provide an excellent end to end customer service experience for Enva Specialist … Waste Customers. Technical Sales Representative (Industrial Hazardous Waste) - Key Responsibilities: Maintaining, developing, and expanding the customer base by utilising all commercial opportunities, including opening new customer accounts, and effectively driving lead generation and cold calling activities. Maximising all sales opportunities for the supply of hazardous waste processing solutions more »

of their IT team, providing onsite and remote support and maintenance of software, hardware, and the company intranet. Help deliver a reliable and efficient service for IT users in this engaging role! Join one of Nottingham's leading employers catering to thousands of users, where you'll be a … contribute to the team's groundbreaking achievements. Role & Skills: - Provide technical support and maintenance of desktop, mobile devices, peripherals, and software to deliver exceptional service to our client's IT users. - Organise the configuration, delivery, and installation of hardware and software, ensuring users can function efficiently. - Assist in delivering … small to medium-sized IT projects involving the company's network infrastructure and desktop estate. - Provide a "customer-first" approach to ticket management, adhering to our client's IT standards for service excellence. - Offer informal training and coaching to IT users, helping them master new systems and tools. more »

are TPS? TPS provides independent garages and body shops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS … financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs … and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for sales. Monitor progress against targets and adjust more »

client success through a diverse range of IT and Telecom services. You'll manage a portfolio of key accounts, ensuring that clients receive unparalleled service and support. Your role will be pivotal in identifying new business opportunities, fostering long-term relationships, and delivering customised solutions that meet and exceed … by understanding their needs and ensuring our solutions align with their business goals Strategic Planning: Develop strategic account plans that drive growth and enhance customer satisfaction Sales and Revenue Growth: Identify and pursue new business opportunities within existing accounts, expanding our footprint and driving revenue growth Solution Delivery: Collaborate … ability to articulate complex technical concepts to a diverse audience Problem-Solving: A proactive problem solver with the ability to think critically and strategically Customer-Centric: A passion for delivering outstanding customer service and exceeding client expectations What our Client Offers: Competitive Salary: Attractive base salary with more »

Loans and work experience opportunities for adults and young people. As the ICT Co-ordinator your duties will include; Providing a quality ICT support service to both learners and staff Maintaining and developing the organisations website, hardware, software, network, and other computing equipment. Providing personal user support and help … desk service to all users, at various levels Maintaining the company intranet and update as and when required using SQL, HTML and ASP Monitoring the systems performance and undertake maintenance and upgrades that are required. Ensuring that the IT function is GDPR compliant Maintaining regularly audit and update all … you MUST have the following: Recent and relevant experience in a 1st/2 nd/3 rd Line ICT Support role with excellent customer service skills Experience of Microsoft Server and Office 365 Advanced knowledge of Microsoft Operating Systems and common applications (particularly Microsoft Word, Excel, Access more »

your mental wellbeing approved by the NHS My Eva – an online financial expert to help with any money-related matters Buzz Brights Apprenticeships including – Customer Service Level 3 Buzz Learning, our digital learning platform with access to 100s of online courses Access to Trained Mental Health Advocates for … to Gambling and Bingo specific technologies and ways of working. Key Responsibilities Responding to technical support call escalations from the 1st and 2nd line service desk team. Installing and configuring operating systems and other applications. Maintain and upgrade the IT infrastructure across the IT estate. (Servers, Storage and End … forward change at Buzz’s technology stack and produce high-quality documentation along with this. Working with the wider Infrastructure team to improve our customer experience. Participation in the on-call Rota and BAU-related activitie Your knowledge and experience You should be from a similar role with proven more »

deliver control system solutions to the water industry, including the management of asset replacements for control systems across the UK. The Company operates a customer focused, strong people-first culture, supplying a global market through industrial verticals. Some of Your Key Duties Include: You will be leading a department … established and reputable leading manufacturer of reliable high-quality low voltage assemblies and control systems. Blackburn Starling offers a complete range of maintenance and customer service support programmes tailored to suit our specific customer requirement across the UK. Blackburn is part of the RSE group of companies more »