1 to 25 of 56 Customer Service Jobs in West London

help keep the nations critical networks connected and protected 24/7. Reporting to the Maintenance Team Leader you will be responsible for delivering customer service and incident management to the highest standard for our engineers within Traffic. This is a 24/7 customer support environment. … pro-active in your contact with suppliers including escalations when necessary Ensure timely call resolution to achieve SLA's Responsible for ensuring that excellent customer service is provided consistently, by following up actions in a timely manner, providing regular customer updates and meeting promises made. Proactively working … to increase the Service Desks ability to influence and deliver first time fixes therefore increasing field engineering efficiency. Dispatching the appropriate engineer to resolve failures taking into account the SLA priority, and skill set of engineers in each case. Who you are: If you have a background in customer more »

Due to business growing our client is looking to recruit 2 x Export Customer Operations Agent Experience : Air or Road Exports and some Import knowledge advantage. Excellent Customer service skills, Strong written and verbal communication skills, Willingness to learn and adapt If have one import or export … freight forwarder for the transport of time-Critical, temperature sensitive biological & pharmaceutical shipments. To prepare and present quotes for Air & Road consignments. To provide Customer Service Excellence for both verbal and written communications. Complete assigned tasks within agreed timeframes. Complete bookings and sales according to both Customer & client timescales. To ensure data & security integrity of both Customer & client information is always controlled. Co-ordinate with other offices & Groups. Co-ordinate transport with both UK & Overseas approved strategic service partners. To provide guidance on appropriate paperwork for customs clearance. Prepare & co-ordinate all forms of more »

once you are placed in a venue, the role involves some unsociable hours, weekend work etc. Come and join the Worlds Largest Event Technology & Service Provider. Our global footprint, combined with the diverse talents of our people around the world, allows us to produce inspiring events from annual corporate … defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview We are looking for 12 Audio-Visual Trainee's who will undertake a 10-week training scheme with assessment points along … Technician. Training will cover 4 main themes: Audio setup and operation, Video and projection system set up and operation, Lighting set up and operation Customer Service training After the intensive training is completed, you will be placed at one of our central London locations where you will continue more »

the third largest travel insurance provider in the world. Our vision is to take the lead in the insurance industry with comprehensive products, quality customer service, competitive rates, and the latest technology, enabling all our agents and customers to have the easiest and quickest experience when carrying out … Work with marketing and data analysts to ensure all required tracking is in place and that performance can be consistently reported on Use of customer insights to provide direction for business initiatives Ensure best practice customer initiatives are adopted and applied Provide exceptional customer service to … regulatory obligations and SLA’s Ensure all confidential information is handled in accordance with Group and partner protocols and procedures Ensure high levels of customer relationship management are maintained Rewards and Benefits: Competitive salary Company pension 25 days Annual Leave Performance based incentive Life insurance Private Health Cover Travel more »

Job summary Junior Service Manager Imaging We are looking for a proactive and motivated individual to join our Imaging team at West Middlesex University Hospital as a Junior Service Manager. This is an exciting opportunity to join the Trust, with the opportunity to gain experience in a dynamic … team. The trust is focused on delivering best patient experience and high quality and efficient patient services in the imaging department The Junior Service Manager will assist the Deputy General Manager and General Manager in the delivery of objectives across the Directorate as well as directly managing mutually agreed … projects and service improvement initiatives. The Junior Service Manager will be responsible for staff management, project managing/coordinating a number of identified innovation projects and service improvement initiatives within Imaging. The Junior Service Manager will ensure that line management of his or her staff is more »

sea or courier - import) of pharma product & other goods required within the medical industry. Supporting and coordinating the movement of goods in accordance with customer SOPs, temperature requirements and UK GDP regulations surrounding the transport and handling of pharmaceuticals. Adhere to Customs Compliance procedures and documentation. Adhere to the … on shipment planning and coordination. Maintain mandatory milestones and remarks through CargoWise (internal system). Use CargoWise to create, manage and maintain shipments. Manage customer complaints and concerns. Support the management of Key Performance Indicators Complete all statutory and mandatory training. Any other duties as required. Skills and Experience … Industry (knowledge in pharma related movements preferred). Experience of HMRC procedures (knowledge of CDS). Proven Imports experience with a good knowledge of Customer Service, processes and systems. A proven ability to identify and meet customer service needs in a professional and friendly manner. Inter more »

manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end users via email, web chat, live chat and social media - Resolve … any issues from customers within a dedicated time frame - Run tests following customer issues recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend … The Candidate: - Fluent in German (written & spoken) essential - Previous experience in technical support needed - Knowledge of computer systems and networks beneficial - Excellent communication skills - Customer service focused - Confident, proactive & dynamic - Computer literate (excel, outlook, CRM system) French Selection, is a leading UK-based consultancy specialising in the recruitment more »

manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end users via email, web chat, live chat and social media - Resolve … any issues from customers within a dedicated time frame - Run tests following customer issues recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend … The Candidate: - Fluent in French (written & spoken) essential - Previous experience in technical support needed - Knowledge of computer systems and networks beneficial - Excellent communication skills - Customer service focused - Confident, proactive & dynamic - Computer literate (excel, outlook, CRM system) Salary: up to £29,500 p.a. (Depending on experience) + Bonus + more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

PPE, uniform, PDA all provided Full training and support provided from day-one Every visit is different, and we pride ourselves on delivering excellent customer service in the field. With no set shifts you can balance your work around your life, if you meet your weekly working hours. … installing gas and electric meters. Full valid driving license with maximum 6 penalty points. Previous MOCOPA authorisation required. Safety-conscious with a focus on customer service Understanding customers' circumstances and helping them agree an appropriate solution to resolve their debt. Excellent verbal communication and negotiation skills If you more »

As part of Apogees Managed Print Service, this role is to support and maintain devices within a specified client account based on site. Utilising both remote monitoring software and incident management applications the Onsite Service Assistant will provide first level service support (hardware and software). Acting … as Apogees front-line representative, the Onsite Engineer will work with the wider Apogee Account and Support teams to deliver benchmark levels of customer satisfaction through delivery of all contractual service levels. Respond to and escalate customer service requests Mapping Desktop Print Queues and Troubleshooting Attend … Installation) including recycling Monitor a large fleet of print devices Ensuring client devises are operating correctly Reporting device performance back to the ASM (Area Service Manager) Ensuring high level of client satisfaction more »

Use of Cargowise operations system Invoicing and job costing Customs entries Assist in all aspects of the operation where/when required Focus on customer service Regular customer communication and involvement in meetings and business reviews Ensuring all reports including internal and customer specific are completed … Positions Available 1 Closing Date Thursday, 20th June 2024 Start Date Monday, 24th June 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Administrative skills Team working Ability to work to deadlines Enthusiastic Qualifications 5 GCSE’s including Maths and English GCSE or equivalent, grade more »

and the list is growing! As a Supply Chain Co-ordinator, we’ll expect you to - · Ensure the supply of stock required to fulfil customer orders in a timely fashion, by placing daily purchase orders with our supply partners · Monitor, analyse, manage, and source unavailable stock · Initiate, maintain and … partners · Analyse Key Performance indicators (KPI’s) from 150+ suppliers with the aim of optimising problem areas · Work closely with IT, 3PL, finance and customer service teams to identity and formulate solutions for issues as they arise · Assist in enhancing in-house processes such as live order tracking more »

Job summary Data Warehouse Manager & BI Business Partner As Data Warehouse Manager you will be responsible and accountable for the service delivery, maintenance and continual improvement of a fit for purpose complex Data Warehouse. You will be responsible for the maintenance and development of the Trust's Commissioning processes. … of all decision making, enabling better outcomes that make a real difference to people. Main duties of the job Responsible and accountable for the service delivery, maintenance and continual improvement of a fit for purpose complex Data Warehouse. Responsible for the weekly/bi-monthly processes to produce invoicing … gather requirements, prioritise work packages and then design,develop and implement resultant Business Intelligence Solutions. Providing users with seamless access to information to support service delivery, improvement and management. To embrace and promote the Trust Values and Behaviours. About us NMUH North Middlesex University Hospital NHS Hospital Trust (NMUH more »

Key Responsibilities Manage air moves from start to finish, including inland transportation and haulage. Develop and build relationships to ensure a high level of customer service is provided to clients. Build strong working relationships with suppliers, airlines & overseas partners/agents. Input shipment and cost and sales Communicate … effectively with operations colleagues. Create and maintain customer standard operating procedures. Communication with overseas agents and clients is clear, precise and effective. Accurate & timely reporting to department Manager. Take ownership and accountability to deliver operational excellence. A ‘can do’ attitude is applied with all communications. Exports – creation of airwaybills more »

Training: University degree or relevant professional qualification in youth work, community development, or sports management Intermediate proficiency in MS Office applications Enhanced Disclosure Barring Service (DBS) check Level 1 qualification in Football (Level 2 desirable) Experience: Minimum 2 years' experience in leading community sports facilities or funded programmes Proven … track record of working with diverse groups, including disadvantaged individuals Strong organisational skills and experience in budget management Experience in event planning and customer service Knowledge: Sound understanding of business operations and target-setting processes Familiarity with Health and Safety legislation and sports governing bodies Knowledge of project more »

grow and to have a long and fulfilling career with us where you can achieve your potential. Working together as one team and one service, we provide the best care possible. Everyone has a role to play in delivering outstanding care to our service users. About us West … RSA III typing or equivalent ECDL or equivalent Experience Essential Experience of working in a front line environment. Commitment to providing a high quality service at all times. Strong attention to detail. Professional attitude to work. Able to work as part of a team. Administrative experience Knowledge Essential A … to and an understanding of, Trust equality and diversity policy. A commitment to and an understanding of, the Trust confidentiality policy. Administrative experience Excellent customer service skills. Desirable Knowledge and understanding of issues relating to mental health. Previous experience within NHS or Local Authority setting. Skills Essential Excellent more »

with athletes, coaches, administrators and development professionals to deliver a variety of World Sailing programs and activities. You will be required to have excellent customer service skills and a can-do approach. The role will see a very varied workload with the possibility of some international travel. Key more »

and the ability to prioritize multiple tasks effectively. Strong team player with a proactive approach to problem-solving and process enhancement. Outstanding focus on customer service and hospitality. Competencies: Achieving Results Communication Initiative/Personal Empowerment Decision Making Exceeding Customer Expectations Influence Employee Benefits: Private Healthcare: Comprehensive … with the latest and greatest in our industry. Global Presence and Opportunities Worldwide: Be a part of our global team with diverse opportunities. Long Service Programme: Rewards for your dedication and loyalty over time. Why Join Encore? At Encore, you will be part of a vibrant team that values … professional growth, results, and exceptional customer service. We offer a dynamic work environment where innovation and dedication are at the forefront. Apply Today! Ready to redefine the events technology landscape? Join our exciting Talent team, in a role where your efforts are recognised and rewarded. Apply now to become more »

Must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods. Knowledge of marketing techniques, market analysis and analytics, and customer service standards in the United States and United Kingdom; knowledge of trends in EOL and EV audience engagement; understanding of communications in the … of changes in the political, economic, and social spheres on target audiences, and adjust operations and programming accordingly. Communication Interpersonal Skills: Must have excellent customer relations, interpersonal, and cross cultural communication skills, and be able to engage key figures critical to shaping local public opinion. Must have excellent written more »

What You'll be Doing: As a Demand Forecasting Specialist, you will be responsible for driving improvements in forecast accuracy and improving performance in customer service and reductions in working capital. Demand forecasting process improvement Harmonisation of global processes across regions Deployment of Demand Forecasting process Executing monthly more »

Pay for absence related to COVID-19 Employee assistance program (EAP). EAP gives you access to a 24/7 free, confidential advice service for help with personal and professional problems, which could be affecting your home life or work life, health, and general well-being. This benefit … sites to install and commission fire and security systems. You will be working remotely, covering the London and Home-Counties area in a Field Service role. Duties: Attend both residential and commercial sites installing & commissioning intruder, fire, CCTV, and entry/access control systems (cross training will be provided … your individual engineering skills and continuous improvement of technical ability. You will be expected to learn and train on new technologies and disciplines. Be customer focused and fully committed to improving the quality of service to all customers, maintaining the companys name and reputation. Progression available, moving into more »