1 to 25 of 64 Customer Service Jobs in Wiltshire

Customer Service/Service Desk Advisor Melksham - OFFICE BASED Full-time, Permanent £24,000pa Are you experienced in providing great customer service? Would you like to work for a growing company, where progression is key? If the answer is YES this could be the role … email. Main Duties Ordering parts Arrange site visits for engineers to attend Log support tickets Assign engineers to tickets Arrange delivery of parts to customer sites Follow up on support Tickets to ensure they are completed and closed Skills and Experience Ability to work in a fast-paced environment more »

We are proud to be supporting this well know company based in Swindon, in finding a French Speaking Customer Service Advisor to join their team. Office based, Temporary to Permanent role. Immediate Start for the right candidate, £11.53 per hour, paid weekly. Full time position, Free Parking, full … 6pm alternating. The Role We have an excellent Temporary to Permanent opportunity for outstanding individuals to utilise their French and English skills in a customer contact centre, where you will be answering calls and responding to queries from French Speaking customers, supporting them with queries on their mobile phones … WORKING FROM THE OFFICES IN SWINDON AND UNABLE TO ACCOMODATE HYBRID OR REMOTE WORKING. Requirements We are looking for Fluent French speaking individuals with customer service experience to help enhance our client's customer offering. For this role you need to be fluent in both French and more »

Are you ready for a new challenge in customer service? How about an exciting role working on a military estate in support of our Army customers? Youll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence … Services The Helpdesk Operator is not like any other customer service role, even though proven experience of working in a customer service environment is a key factor to be successful in this role. Youll be providing a 24-hour Helpdesk Service, and so youll need … temperaments and personalities, but when youre committed to putting customers first, your focus is not the level of difficulty but in delivering high quality service that meets or exceeds expectations of both internal and external customers. Youll need to be able to assist with administrative tasks and responsibilities, ensuring more »

Are you ready for a new challenge in customer service? How about an exciting role working on a military estate in support of our Army customers? Youll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence … Services The Helpdesk Operator is not like any other customer service role, even though proven experience of working in a customer service environment is a key factor to be successful in this role. Youll be providing a 24-hour Helpdesk Service, and so youll need … temperaments and personalities, but when youre committed to putting customers first, your focus is not the level of difficulty but in delivering high quality service that meets or exceeds expectations of both internal and external customers. Youll need to be able to assist with administrative tasks and responsibilities, ensuring more »

Are you ready for a new challenge in customer service? How about an exciting role working on a military estate in support of our Army customers? Youll get to be the first point of contact between the company and the customer. Join a great team at Aspire Defence … Services The Helpdesk Operator is not like any other customer service role, even though proven experience of working in a customer service e... APCT1_UKTJ more »

Job Title: Service Desk Analyst Location: Swindon (onsite role 4/4/4) Salary: up to £28,000 (dependent on experience) + up to 10% pension and a full benefits pack! Must be able to hold an SC Security Clearance Looking to Interview ASAP so please contact Zoe … call on (phone number removed) or email for a slot. Key Skills: Customer Service communication skills, Knowledge of desktop computing. Ability to troubleshoot technical support issues. Microsoft Office suite. Windows 10 and Microsoft Server (Apply online only). I am presently seeking candidates for the positions of a … Service Desk Analyst to join a leading IT Managed Service provider specialising in Data Centre Management. You'll be a vital part of the team that interfaces directly with managed service customers, serving as the frontline representation. The Role: So, what will you be doing as a more »

Field Service Engineer (White Goods/Domestic Appliance) £28,000 - £38,000 + Optional Overtime (2xPay) + Quarterly Bonus + Days based + Work/Life Balance + Van (personal use) + Phone + Tablet + Training + Qualifications Swindon Are you a White Goods/Domestic Appliance engineer … and great company culture, as well as optional Over-time to increase earnings and a company Van for personal use? An exciting opportunity to service a local patch representing one of the UK's most recognised appliance providers. You will be managing your own projects, providing repair and maintenance … skillset Autonomous role covering a local patch The person: White goods/domestic applicance background Organised and able to work and manage themselves Good customer service skills White Goods Engineer, Domestic Appliance Repair, Washing Machines, Tumble Dryers, Dishwashers, Refrigerators, Cookers, Field Service Engineer, Technical Support, Appliance Maintenance more »

Are you an experienced engineer who can provide Internal sales support to our field-based sales team, handle reactive customer enquiries, account manage their expectations, and provide after sales customer and technical support? You can be part of a large, growing commercial team, in a brand-new role … as part of a large internal team, your role will be varied technically and commercially, no two days will be the same! Our existing customer base is diverse covering materials handling, food and beverage manufacturers, process and packaging machinery, converting, bulk handling, lifting industry, milling, heavy engineering etc. Reasons … Users and OEM's. You'll be the focal point of contact for our existing customers, account managing their expectations to provide after sales customer service and sound technical advice and providing strong support to our external sales team in the field too. In addition, you will: Account more »

Junior IT Support Engineer | Chippenham | Full-time | £25,200 - £26,500 Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to project delivery … have 1 or more years experience of working in an IT environment and development opportunities are available. You must understand the importance of exceptional customer service to accompany technical skills. We're seeking intelligent, diligent, and friendly engineers who can combine existing knowledge with newly acquired skills to … of computer and server components, networks and infrastructure The candidate must be able to drive Polite, confident and effective communicator Sincere passion for exceptional customer service Excellent time management and priority determination skills Maintaining a high standard of work and professionalism Team player – Going The Extra Mile (GTEM more »

Junior IT Support Engineer | Devizes | Full-time | £25,200 - £26,500 Oakford is a substantial Cloud and Managed Service Provider supplying technical services across the South West from our bases in Wiltshire and Dorset. We offer the full spectrum of IT from consultancy and support through to project delivery … have 1 or more years experience of working in an IT environment and development opportunities are available. You must understand the importance of exceptional customer service to accompany technical skills. We're seeking intelligent, diligent, and friendly engineers who can combine existing knowledge with newly acquired skills to … of computer and server components, networks and infrastructure The candidate must be able to drive Polite, confident and effective communicator Sincere passion for exceptional customer service Excellent time management and priority determination skills Maintaining a high standard of work and professionalism Team player – Going The Extra Mile (GTEM more »

the energy transition a reality. Be a part of the movement and help shape a sustainable future for us all. Job Title: Domestic Gas Service & Breakdown Engineer Postcode Coverage: Based in SN 1,SN2,SN3,SN25,SN26 Reporting Line: Field Team Manager Why work for Baxi? Baxi is a … join us! Who will you be working with? Our Engineers are the lifeforce of our business. As the interface between our products and our customer this team plays an integral role in ensuring that our customers are kept safe, warm and happy at all times. Supported by other experienced … teams within the wider Baxi Customer Services function such as Planning, Technical Support and Resources who help to manage workloads and priorities effectively, they deliver a best in class service and provide invaluable human touch points to those in need of a fast, reliable, credible and practical solutions more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

may be required to complete the safe installation and removal of smart meters (SMETS2) in domestic properties when needed. We strive to provide excellent customer service to our customers ensuring that all jobs are complete timely and that the customers are well informed on the benefits and safe … The benefits Flexible working approach Company van Opportunity to progress your career in a thriving business Access to our Employee Assistance Programme Online GP Service,24 hours a day, 365 days a year Recommend a Friend scheme Reward & Recognition Scheme Access to My Rewards which provides amazing reductions on … to 10% on restaurants and takeaways Up to 25% off gym membership What youll need to be successful We promise to deliver the best service to our customers, to be able to achieve this we strive for our skilled Engineers to be passionate and take a real pride in more »

You: We are seeking candidates that always seek to provide great customer service in a sometimes challenging environment, people that go 'above and beyond' to offer our customers a solution that really fits their needs. You will need to enjoy working with customers and be able to demonstrate … in excess of £35,000 is achievable. The Company Westbourne are the largest independent roadside breakdown specialist inSouthern England. We have a passion for customer service and achieve this with great people and the latest equipment. Our services include: Vehicle Recovery for major failure or accident Roadside Repairs more »

Service Desk Deputy Shift Lead Location: Shrivenham, Swindon Salary: Up to £30,000 About the Company: Mainstay is representing a well-established managed service provider based in the Swindon area. This organisation delivers leading-edge secure solutions to customers in defence, blue light services, science/medical fields … and various university research departments. Role Breakdown: As a Service Desk Deputy Shift Lead, you will have the following responsibilities: Primary Responsibilities: Serve as the initial contact for both external and internal customers, ensuring prompt and professional responses to all communications (phone calls, emails, etc.). Identify, register, and … Allocate incidents in accordance with agreed SLAs and KPIs, and manage incidents to ensure customers receive regular updates and issues progress in line with Service Level Targets. Ensure all actions and diagnostics are accurately recorded in the Service Management toolset. Deputy Responsibilities: Act as a point of escalation more »

Service desk team lead Mainstay is proud to represent a leading managed service provider, that is currently in a growth phase and is seeking a service desk engineer to lead a team with this organisation. As a service desk team lead, you will be joining an … This is a fantastic opportunity where you will support technical 1st line issues and act as an escalation point within the team. As a service desk team lead you will be serving as a team leader for an experienced team that acts as the first point of contact for … desk, phone, email). You will also act as a point of escalation of complex problems to other support teams when necessary The successful service desk team lead will have: End-user computing experience Windows 10, O365 technical support experience Active Directory Administration Strong knowledge of ITIL best practices more »

Thrive Group are delighted to be working with our company-based Corsham who are actively looking to recruit a Service Administrator to join the team on a permanent basis. What you will be doing: To provide Administration support the Service Team. The successful applicant will making and receiving … calls to Service Customers and liaising with our Service Advisors regarding customer bookings and appointments. You will undertake administrative duties for the department using our in-house systems to update records, process paperwork and filing. What you will need to succeed: Previous administration and customer service more »

Join our dynamic team! We are a leading Managed Service Provider based in Chippenham, renowned for delivering gold standard IT support. Position: Service Desk Team Leader Location: Chippenham, UK Type: Full-time Salary: £33,000.00-£38,000.00 per year Overview: As the Service Desk Team Leader, you … ll report to the IT Manager, overseeing our service desk operations. This role offers a unique opportunity to develop both your technical prowess and leadership skills, with ample room for career progression. You'll play a pivotal role in enhancing our service delivery, aligning it with our clients … technical support Coordinate weekend on-call duties Drive process improvements and lead change initiatives Conduct team performance reviews and appraisals Maintain backup procedures and customer information Requirements: Proven experience in team management and customer service Proficiency in ticket systems (Jira) Familiarity with server roles (AD DS, DNS more »

Coffee Field Service Engineer Job title: Coffee Field Service Engineer Location: Trowbridge Salary: Up to c£33,580 pa. Up to £29,580 per annum + c£4,000 for working 1 in 4 weekends + vehicle + pension + other benefits. Hours: 7am-5pm (leave at … This is an exciting opportunity to join one of the leading names within the coffee industry as we are seeking a Coffee Field Service Engineer for Trowbridge and the surrounding area. Salary up to c£33,580 per annum + including working 1 in 4 weekends + vehicle + … Requirement A highly motivated, well presented individual with technical ability and an excellent understanding of equipment, coffee quality, quality standards and procedures. Ensure complete customer satisfaction by understanding their needs and providing attention to detail. Mechanical experience and knowledge required along with a full and fairly clean UK driving more »

Line Support Engineer Hybrid working available - salary £30,000 Working within a pivotal role for the organisation, supporting users, resolving incidents and administering IT service requests Key Responsibilities: Monitor support ticket queues ensuring incidents are actioned in line with SLA's Mobile Device and Tablet configuration and laptop rebuilds … required Escalation ticking to other areas of the team when required Handle all queries and updates professionally and efficiently, maintaining a high degree of customer service Administration of Active Directory, End User Devices (Windows 10 and higher), Office 365 and Business Applications Skills & Experience Customer focussed attitude … with positive approach Excellent telephone manner, listening and empathy skills Good knowledge of service management toolsets and best practice e.g. ServiceNow and ITIL Proven experience & understanding of IT infrastructure, desktop and business applications Span of technical knowledge to encompass all versions of MS Windows, Basic TCP/IP Networking more »

Harrods, Stobarts, JCB, Dominos To name a few! We are looking for an Auto Electrician to provide continued support to our growing and established customer base within Swindonand the surrounding area . In this role, you will ensure the Microlise product portfolio is fully integrated into the customers assets … the installation, service and support of our product suite and peripherals both in the UK and overseas. Are you an experienced Auto Electrician or Field Service Engineer looking for a new opportunity and challenge? How about the opportunity to join a leading telematics company, who works with transport … highlights being an Auto Electrician at Microlise. You can read Jacks blog via the link here ! What will you be doing? Timely visits to customer sites to undertake the installation, service, and support of Microlise products Completing survey visits and identifying suitable solutions Completing QA visits on Microlise more »

are seeking a skilled and experienced Heating Engineer, ideally with Air Source Heat Pump (ASHP) experience to join a leading renewables client within their service and maintenance division. As an ASHP Engineer, you will be responsible for the maintenance and repair of air source heat pump systems for residential … maintenance and repairs performed, including details of equipment used and work completed. Ensure compliance with relevant regulations, health and safety guidelines, and industry standards. Customer Support: * Provide excellent customer service by effectively communicating with clients, addressing their queries and concerns, and offering professional advice on energy-efficient more »

support engineer to provide technical support to staff face to face and remote. This role will be a great fit for you if: Excellent customer service skills gain in a busy work environment Ability to prioritise and manage tasks Computer literate with experience of using IT systems including … a business environment. Ability to explain technical issues clearly and simply to non-technical people Previous experience in an IT support role Experience of service management ticket based systems. Experience of 1st and 2nd line support Understanding of IP and networking Experience using Keyloop Autoline Rev8 - DMS. Computing or more »

monitored and reported on and discussion with clients to communicate updates for planned and current project activity. Role · Responsible for supporting delivery of the service desk SLAs. · Working closely with the Engineering Manager and project coordinator ensuring the smooth running of the Service Desk and Project Coordination. · Creation … to management. · Ensure you and the team follow incident management, problem management and change management processes. · Responsible for software & hardware asset management. · Dealing with customer feedback, tracking responses. · Ability to build key relationships internal and external customer. · From time to time you may be required to support the sales … configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras. · Address IT issues by prioritizing in response to customer service level agreements. · Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets. · Support the roll out of more »

As a Senior Regional Service Engineer, you will join a dedicated service team, where you will play a pivotal role in upholding the Krcher brand while delivering exceptional service to their customers. Within this role you will predominantly, maintain and repair for the South West covering where … be Oxford to Swindon. This role offers an exciting opportunity to contribute to the growth and success of Krcher by providing first class professional service and support for industrial cleaning equipment. Krcher, a globally recognised leader in cleaning technology renowned for commitment to innovation, quality, and customer satisfaction … Krcher offers a dynamic work environment where employees can excel and grow professionally. Key Responsibilities for the Senior Regional Service Engineer Maintain a high standard of service and repair on all cleaning equipment, ensuring world-class service delivery Serve as a custodian of the Krcher brand, embodying more »