for service and performance improvements Key Requirements: Proficiency in Microsoft Desktop Operating Systems and applications Knowledge of Active Directory, Group Policy, TCP/IP, DNS, DHCP, and VLANs Experience with call management systems and working to SLAs At least two years' experience in the education sector Mentoring junior staff experience more »
support both Managed & Hosted services and company software deployments. Advanced troubleshooting and proactive support Hardware and Software patching & Firmware Upgrades AD/GPO/DNS/Certificate Management DR/Backup Testing Maintain and Update Technical Documentation To work as part of the team as well as being self-motivated … workload to meet agreed timescales. Well-developed presentation skills Installation/Administration of Windows operating systems Administration of Microsoft applications & services for example AD, DNS, DHCP, IIS, Group Policy, Certificates Experience administering & deploying virtualised technologies in an enterprise environment, including storage & backup. Appreciation of networking concepts and terminology Server Hardware more »
Senior IT Support Technician, Senior IT Field Engineer, 1st, 2nd & 3rd line support, Windows Server, Networking (TCP/IP, DNS, DHCP, VPN), VLAN, Microsoft/Windows environment, Liverpool & Ellesmere Port PLEASE READ - Based in Liverpool 3-4 days a week and Ellesmere Port 1-2 days a week (5 days … support tickets and service requests Senior IT Support Technician, Senior IT Field Engineer, 1st, 2nd & 3rd line support, Windows Server, Networking (TCP/IP, DNS, DHCP, VPN), VLAN, Microsoft/Windows environment, Liverpool & Ellesmere Port more »
Senior IT Support Technician, Senior IT Field Engineer, 1st, 2nd & 3rd line support, Windows Server, Networking (TCP/IP, DNS, DHCP, VPN) , VLAN, Microsoft/Windows environment, Liverpool & Ellesmere Port PLEASE READ - Based in Liverpool 3-4 days a week and Ellesmere Port 1-2 days a week (5 days … support tickets and service requests Senior IT Support Technician, Senior IT Field Engineer, 1st, 2nd & 3rd line support, Windows Server, Networking (TCP/IP, DNS, DHCP, VPN) , VLAN, Microsoft/Windows environment, Liverpool & Ellesmere Port more »
