3 of 3 Defect Tracking Jobs in the South East

business processes within the ServiceNow instance. Develop, maintain, and execute automated test scripts primarily using the ServiceNow Automated Test Framework (ATF) . Manage the defect lifecycle-identify, document, track, and re-test defects using tools like Jira, Azure DevOps, or similar. Support the User Acceptance Testing (UAT) phase … coordinating with business stakeholders and providing defect clarification. Quality Assurance & Reporting Maintain accurate and detailed test documentation, including test results, test reports, and traceability matrices. Provide regular and clear status updates on test progress, defect trends, and overall quality metrics to the project team and stakeholders. Contribute

planning, estimating, and developing system tests Familiarity with DevOps, Jenkins, Docker containers, and automation test frameworks Experience with test management software Knowledge of defect tracking and knowledge management software (Atlassian JIRA and Confluence preferred) Understanding of testing methodologies Proficiency in operating RF test equipment such as spectrum analysers

ITIL V4 and ability to design and apply compliant processes. Demonstrable knowledge with managing and overseeing entire release management cycle to include hotfixes, defect tracking, production operations status reporting Hands-on experience with cloud platforms (e.g., Azure, AWS) and on-premises server environments. Familiarity with UK MOD standards