1 to 2 of 2 Demand Management Jobs in the North West

embraces your unique skills and experience. Your Role and Responsibilities • Monitoring and administering Oracle databases • Provide daily/weekly reporting on availability, capacity and demand management • Work on L2 and L3 incidents and report progress • Update systems with progress on incidents • Work with third parties to resolve incidents … Update config management and knowledge management databases • Support path to live release management and deployment Required Technical and Professional Expertise • Creates and maintains Oracle databases and Oracle Enterprise Applications like, but not limited to, EBusiness, Peoplesoft, JDEdwards, Hyperion, OBIEE, Weblogic and Retek. • Performs the capacity planning required … with Oracle for high impact/severity issues. • Understands technology relationships and best practices required for highly available infrastructure, load balancing, application clusters, access management and application deploy processes. As an equal opportunities’ employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for more »

Delivery Team. Candidates must have significant proven service desk skills, IT knowledge and experience, strong leadership skills and a comprehensive understanding of IT Service Management principles. Significant experience and knowledge of working in an ITIL aligned service environment, with a dedicated focus on best practice and working/operating … and will be considered first. Main duties of the job As a Service Desk Manager, you will be responsible for the day-to-day management of the Service Desk function for our client contracts. You will be a positive role model for the team, ensure high levels of quality … have excellent organisational and communication skills, good ITIL knowledge and will ideally have worked in an IT environment with Specialist knowledge of IT Service Management principles. You will need to be a proven Service Manager with experience of resource allocation to meet high incoming demands. The post holder will more »