Customer and User Experience Architect
- Hiring Organisation
- Association for Project Management
- Location
- Princes Risborough, Buckinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £38,000 - £42,000 per annum
User Experience Architect to join our Digital team here at APM. This is a pivotal role where you’ll help to deliver our design process for change and support the delivery of new customer (CX) and user experience (UX) focused initiatives here at APM. You will also be responsible … responsible for analysing, identifying, and understanding customer behaviours, preferences, and pain points to inform improvements. You will also use your knowledge of Design Thinking methods and techniques and work with customer data, SMEs and Stakeholders to map out and refine our key Customer and User Engagement, Lead Journeys ...