2 Desktop Support Engineer Jobs in the Midlands

James Adams is seeking a highly motivated and customer-focused Desktop Support Technician to join my clients growing IT team. You will be responsible for providing Desktop support to our internal users, resolving technical issues, and ensuring a smooth user experience. This is a permanent position … working onsite in Nottingham. Responsibilities: Provide excellent technical support to internal users, both remotely and on-site. Troubleshoot and resolve a wide range of hardware and software issues related to desktops, laptops, and peripherals. Configure and maintain user accounts, laptops (including set-up, deployment, and decommissioning), and mobile devices. … and develop your technical knowledge to stay up-to-date with the latest technologies. Skills and Experience: 1-2 years of experience in a desktop support or similar technical role. Familiarity with Microsoft Windows operating systems. Experience with Active Directory and Group Policy would be a plus. Experience more »

Level 2 Desktop Support About us We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over … every one of them. They are exceptional and we are looking for more exceptional people to join us. Key responsibilities: · Provide 2nd Line onsite desktop and application support services to end users · Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices · Repair hardware and … peripheral faults in conjunction with warranty providers · Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs · Operate cohesively with the service desk team to maintain service levels · All work undertaken must be logged via a Service Desk Reporting Tool more »