2 of 2 Documentation Skills Jobs in Surrey

closely with our client’s 2nd and 3rd Line teams. Stay updated with modern technologies and best practices. What They’re Looking For Essential Skills and Experience: Experience working in a Managed Service Provider or B2B IT support environment. Strong understanding of Microsoft 365, Azure/Entra ID, Windows … macOS and iOS. Excellent communication and customer service skills. A proactive, problem-solving mindset. Ability to manage multiple priorities and deadlines. Strong organisation and documentation skills. Travel Requirements Due to the nature of the role: A full, valid UK driving licence and access to your own vehicle is essential. ...

escalation point for complex network support issues. Participating in a weekend/out-of-hours emergency support rota. What we’re looking for Essential Skills & Experience Minimum FCSS/FCP and/or CCNA/CCNP or equivalent. At least 5 years’ hands-on, multi-network experience. Strong technical … ability across Fortinet, Cisco, VPN, routing protocols and secure network technologies. Excellent customer-facing skills — comfortable supporting users by phone and in person. Ability to gain DV Security Clearance. Highly organised with a proactive, can-do attitude. Strong communication and documentation skills. Desirable Extras Background in telecommunications ...