5 of 5 Documentation Skills Jobs in Surrey

colleagues to investigate, accurately diagnose, analyse & resolve issues and service interruptions Customer Care/Collaboration/Communication Knowledge Management/Asset Management/Reporting & Regulatory Create and maintain all documentation (Customer facing and internal technical documentation) ensuring it is completed to a professional quality, checked for accuracy of grammar and spelling and reviewed prior to distribution. Ensure that … mobile devices. Microsoft Power Apps: Work with other areas of our business in developing our productivity tool offerings ensuring best practice is undertaken and guidelines are adhered too. Essential Skills Relevant experience in Service Desk support Working knowledge of ITIL framework Microsoft Windows 11 support and installation Microsoft Office and Office 365 skills Client patching and collection management … using SCCM. Active Directory Strong documentation skills Ability to use remote control tools and provide effective telephone/remote support Experience providing PC support including image creation, building, configuring and troubleshooting PC hardware and software Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and More ❯

gym, Sports and Social Club Wellbeing hour each month Two volunteering days per year Reward gateway voucher discounts Annual events (e.g., summer party, BBQ & Xmas party) + more! Essential Skills 5+ years' experience in Service Desk support Working knowledge and understanding of ITIL framework Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and … installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM Active Directory and other account administration experience Strong documentation skills Experience working to Service Level Agreement targets Ability to use remote control tools and provide effective telephone/remote support Experience providing PC support including image creation, building, configuring and troubleshooting PC … hardware and software Ability to assimilate new knowledge and skills, applying analytical thinking to identify root causes or problems and apply them at a practical level Programmes: Windows Operating System - Windows 11 Microsoft AD Admin tools Palo Alto Global Protect Microsoft Office 365 Admin & Support SharePoint Microsoft Teams Collaboration Tools MFD s SAP Concur ePDQ Crowdstrike ED&R Qualys More ❯

gym, Sports and Social Club Wellbeing hour each month Two volunteering days per year Reward gateway voucher discounts Annual events (e.g., summer party, BBQ & Xmas party) + more! Essential Skills 5+ years' experience in Service Desk support Working knowledge and understanding of ITIL framework Demonstrable troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and … installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM Active Directory and other account administration experience Strong documentation skills Experience working to Service Level Agreement targets Ability to use remote control tools and provide effective telephone/remote support Experience providing PC support including image creation, building, configuring and troubleshooting PC … hardware and software Ability to assimilate new knowledge and skills, applying analytical thinking to identify root causes or problems and apply them at a practical level Programmes: Windows Operating System - Windows 11 Microsoft AD Admin tools Palo Alto Global Protect Microsoft Office 365 Admin & Support SharePoint Microsoft Teams Collaboration Tools MFD’s SAP Concur ePDQ Crowdstrike ED&R Qualys More ❯

key role in advancing the company's security posture by delivering Governance, Risk, and Compliance (GRC) initiatives and embedding the NIST Cyber Security Framework (CSF) across the business. Key skills/responsibilities: Deliver day-to-day GRC activities, including designing and implementing security controls and managing information security risks Interpret and apply requirements from the Group Information Security Framework … compliance activities for frameworks such as Cyber Essentials, PCI DSS, and the Group Information Security Framework Facilitate reviews and updates to ensure controls remain effective against evolving threats Essential skills: Minimum 2 year's experience in information security, with a solid understanding of security control and governance frameworks Experience in developing security controls catalogue in a financial services environment … highly desirable) Proven experience in delivering security projects within a federated organisation Desirable skills: Knowledge of NIST CSF, ISO 27001, Cyber Essentials, PCI DSS, DORA Understanding of risk methodologies and data analysis for reporting Strong documentation skills (control matrices, process flows, SOPs) Excellent communication skills for both technical and non-technical stakeholders Relevant certifications such as More ❯

and M365 Strong understanding of identity protocols (SAML, OAuth2, OpenID Connect) Proficiency in PowerShell Scripting and automation Familiarity with Microsoft Graph API and Zero Trust principles Excellent communication and documentation skills If you're ready to take the next step in your IT career and thrive in a collaborative, forward-thinking environment, we'd love to hear from More ❯