use information to monitor processes, plan and initiate action Knowledge Essential A good level of medical terminology acquired through education, training or work experience ECDL or equivalent experience ie experience of a range of IT packages such as word, excel, outlook and power point Desirable Education/Requirements Supervisory or more »
the nursing staff rota, pharmacy turnaround times, availability of blood results etc. Person Specification Education/Qualifications Essential Good general education Desirable ELC (EuropeanComputerDrivingLicence) or equivalent NVQ Customer Care Experience Essential Experience of working in a healthcare environment Desirable Understanding of working with patients who are critically more »
of a range of admin practices and with significant experience of hospital administration Desirable IT package qualification/training, e.g. EuropeanComputerDrivingLicence (ECDL) Customer services qualification/training Experience Essential Significant proven experience of delivering to high standards in a fast-paced high volume customer care environment. Ability more »
