Customer Success Operations Analyst
- Hiring Organisation
- IRIS Software Group
- Location
- Slough, England, United Kingdom
paced, matrixed environment with non‐technical stakeholders Desirable Hands‐on experience with Gainsight or similar CS platforms (e.g. ChurnZero, Totango) Familiarity with NetSuite or ERP/finance systems Working knowledge of SQL or data querying tools Understanding of SaaS customer lifecycle, renewals, and expansion Exposure to operational documentation or change ...