Principal Technical Support Engineer Enterprise
Edinburgh, Scotland, United Kingdom
Adobe
idea could be yours! GenAI/AI/Creative Cloud Technical Subject Matter Expert ROLE: Providing high-level technical support to industry-leading enterprise accounts, in relation to Creative Cloud, Document Cloud and pdf-technologies RESPONSIBILITIES: - Collaborating closely with the system admins of enterprise customers to … . - Troubleshoot in-depth customer issues around a wide range of technologies and collaborate closely with engineering to work towards resolution. - Assisting Adobe enterprise customers in configuring and deploying enterprise software packages - You work both independently and as part of a team, in a … articles and training materials for both customers and internal reference. - Providing expert services assistance on topics around all the above technical areas for enterprise customers via phone and web conference on a one-to-one as well as a one-to-many basis. - Researching and logging bugs in more »
Posted: