9 of 9 Freshdesk Jobs in London

and Outlook). Familiarity with Active Directory, Entra and Exchange Online. Understanding of networking concepts (TCP/IP, DNS, DHCP) and hardware troubleshooting. Experience with helpdesk ticketing systems (Jira, FreshDesk) and remote support tools (RDP, TeamViewer, AnyDesk). Excellent customer service skills with ability to communicate technical information to non-technical users. Strong task prioritization abilities, especially when supporting VIP More ❯

and Outlook). Familiarity with Active Directory, Entra and Exchange Online. Understanding of networking concepts (TCP/IP, DNS, DHCP) and hardware troubleshooting. Experience with helpdesk ticketing systems (Jira, FreshDesk) and remote support tools (RDP, TeamViewer, AnyDesk). Excellent customer service skills with ability to communicate technical information to non-technical users. Strong task prioritization abilities, especially when supporting VIP More ❯

and Outlook). Familiarity with Active Directory, Entra and Exchange Online. Understanding of networking concepts (TCP/IP, DNS, DHCP) and hardware troubleshooting. Experience with helpdesk ticketing systems (Jira, FreshDesk) and remote support tools (RDP, TeamViewer, AnyDesk). Excellent customer service skills with ability to communicate technical information to non-technical users. Strong task prioritization abilities, especially when supporting VIP More ❯

and Outlook). Familiarity with Active Directory, Entra and Exchange Online. Understanding of networking concepts (TCP/IP, DNS, DHCP) and hardware troubleshooting. Experience with helpdesk ticketing systems (Jira, FreshDesk) and remote support tools (RDP, TeamViewer, AnyDesk). Excellent customer service skills with ability to communicate technical information to non-technical users. Strong task prioritization abilities, especially when supporting VIP More ❯

issue management. Technical Skills (Desirable): Experience with data collection tools and modern data processing technologies (e.g. cloud tools, Pandas etc.) Experience with helpdesk and ticketing systems (e.g., Jira, ZenDesk, Freshdesk), with a willingness to learn. Soft Skills (Essential): Excellent communication skills, capable of engaging empathetically and professionally with diverse stakeholders. Strong problem-solving abilities with meticulous attention to detail. Effective More ❯

years of experience in operations, customer success, or admin (preferably in SaaS or startups) Exceptional communication and organizational skills Tech-savvy and comfortable learning new tools fast (Freshdesk, Trello, Calendly, Zoom, etc) A proactive, ownership mindset — you see what needs doing and make it happen Strong attention to detail and an ability to stay calm under pressure A balance of More ❯

relationship management of multiple platforms Production and oversight of various weekly/monthly Fee Rate(s) reports from multiple platforms to ensure advisor fee(s) accuracy Management of the Freshdesk Workflow Inbox for the Platform Services Team Experience Required Experience within a similar role 2-3 years IFA support experience in wealth management in an administration/operational capacity preferred More ❯

grow into a full-stack developer or more senior technical positions. You’ll be the first point of contact for application and technical issues, taking ownership of queries via Freshdesk and providing both 1st and 2nd line support. Alongside troubleshooting, you’ll play a key role in building resources and tools that help customers get the most out of our … SQL databases, review App Service logs/configurations Basic knowledge of Active Directory Basic scripting (PowerShell, Bash) and comfort with REST/HTTP APIs Experience with ticket tooling administration (Freshdesk admin experience highly valued) Why Join DQPro? A collaborative team culture that values initiative and knowledge sharing A hybrid, flexible approach to work - combining home-based days with time in More ❯

grow into a full-stack developer or more senior technical positions. You’ll be the first point of contact for application and technical issues, taking ownership of queries via Freshdesk and providing both 1st and 2nd line support. Alongside troubleshooting, you’ll play a key role in building resources and tools that help customers get the most out of our … SQL databases, review App Service logs/configurations Basic knowledge of Active Directory Basic scripting (PowerShell, Bash) and comfort with REST/HTTP APIs Experience with ticket tooling administration (Freshdesk admin experience highly valued) Why Join DQPro? A collaborative team culture that values initiative and knowledge sharing A hybrid, flexible approach to work - combining home-based days with time in More ❯