6 of 6 Freshdesk Jobs in London

maintenance Microsoft Azure and Entra administration and support Microsoft 365 (Office 365) administration and support Microsoft Intune and device management Power BI - creating dashboards, reports and Automations Support Platforms - Freshdesk, Zendesk. CRM platforms - supporting user access, data management, and reporting Learning Management Tools - Moodle Customer Management System - Umbraco Job Offer Competitive salary ranging from £30,000 to £38,000 GBP. More ❯

or Product Manager within contact centre or customer support environments. Strong hands on experience with Zendesk (Support, Guide, Talk, Chat/Messaging, or equivalent platforms like Salesforce Service Cloud, Freshdesk, Genesys Cloud, etc.). Solid understanding of contact centre operations, workflows, SLAs, and service design. Skilled at writing user stories, acceptance criteria, and managing product backlogs. Experience working in Agile More ❯

Strong technical knowledge of video conferencing (Teams, Zoom, Webex), networking, audio systems , and control platforms (Crestron, QSC, etc.). Comfortable responding to and managing service tickets using platforms like Freshdesk (or similar). Experience in configuring, installing, and supporting AV solutions in client-facing environments. A positive, proactive attitude and the ability to mentor junior colleagues effectively. Desirable: Industry certifications More ❯

Design systems and processes to reduce dropouts and facilitate self-sufficient and self-service manager model. Review options for maximising a seamless integration with existing HR systems (iTrent) and Freshdesk service desk as well as other systems including Enboarder, LinkedIn, and our internal microsite. Facilitate workshops and feedback sessions with HR, Employment and Skills Team, marketing and comms, hiring managers More ❯

Design systems and processes to reduce dropouts and facilitate self-sufficient and self-service manager model. Review options for maximising a seamless integration with existing HR systems (iTrent) and Freshdesk service desk as well as other systems including Enboarder, LinkedIn, and our internal microsite. Facilitate workshops and feedback sessions with HR, Employment and Skills Team, marketing and comms, hiring managers More ❯

We're actively recruiting a Senior Product Analyst as we continue to scale our growing Product - Growth team here at M-KOPA. You'll turn messy, multi-channel data into clear, trustworthy decisions that grow the business profitably. The Impact More ❯