13 of 13 Freshdesk Jobs in the UK excluding London

attitude with excellent problem-solving skills Ability to manage and prioritise a varied workload effectively Desirable Skills Experience with an IT ticketing system (e.g. Freshdesk, Jira Service Management, Zendesk) Knowledge of Azure Active Directory/Entra ID Familiarity with remote desktop tools (e.g. TeamViewer, AnyDesk) CompTIA A+, Microsoft certifications ...

innovation, modern technologies, and continuous improvement Experience with technologies and environments such as: Microsoft 365 Entra ID/Hybrid Identity Azure ITSM platforms (Freshdesk, ServiceNow or similar) Automation and modern workplace tooling ITIL certification or equivalent service management experience would be advantageous. What's On Offer Opportunity to work within ...

hybrid work environments Experience supporting IAM, MFA, MAM and BYOD solutions Familiarity with endpoint management and device compliance Experience using ITSM tools such as FreshDesk or ServiceNow Understanding of SaaS applications and enterprise systems Knowledge of security and compliance standards (e.g. Cyber Essentials, ISO) Ability to analyse service data ...

confident approach Well organised and able to work under pressure Desirable: Previous IT support experience (2+ years advantageous) Experience with ticketing systems (e.g. Freshdesk or similar) Exposure to e-commerce or web platforms (e.g. online selling systems) Experience producing reports using Power BI Awareness or interest in AI or automation ...

someone who is hands-on, reliable, and confident working in a fast-paced environment. You should have: Experience with Microsoft 365 , Intune , and Freshdesk Strong troubleshooting and technical support skills Experience supporting remote users Previous involvement in technical projects or system rollouts Knowledge or experience of CCTV systems (Hikvision desirable ...

site role where the right candidate will learn, develop & grow. Responsibilities Responsible for 1st/2nd Line support using service desk system (Freshdesk) and Remote Management and Monitoring system (Atera) Responsible for 1st/2nd Line support for offsite backup solution (Altaro and MBS), Responsible for 1st/2nd Line ...

/software support Strong communication and problem-solving skills Good attention to detail and customer focus Able to learn new systems quickly Desirable: SQL, Freshdesk or similar tools, ISO awareness, asset management or public sector exposure Hours Mon–Thu: 09:00–17:00 Fri: 09:00–16:30 On-call ...

/software support Strong communication and problem-solving skills Good attention to detail and customer focus Able to learn new systems quickly Desirable: SQL, Freshdesk or similar tools, ISO awareness, asset management or public sector exposure Hours Mon–Thu: 09:00–17:00 Fri: 09:00–16:30 On-call ...

detail with a focus on quality documentation Commercial awareness of scope, effort, and delivery best practice Familiarity with delivery tools and methodologies (e.g. Freshdesk, ClickUp, Toggl) What's in it for me? A competitive salary with generous bonus opportunities Hybrid and flexible working arrangements supporting your work‐life balance Employer ...

Responsibilities: Customer Support: Act as the first point of contact for customer queries and support requests Manage and respond to service tickets via Freshdesk within agreed SLAs Deliver on-site support and refresher training when required Work with suppliers to gather product data and resolve information issues Maintain accurate product ...

troubleshooting, and image/video editing Extras that make you shine: ISO 9001/27001 knowledge, SQL, asset management experience, or support portal experience (Freshdesk etc.) Apply! If this role sounds of interest, click apply to send your CV or if you have any questions please contact Kirk at Pertemps ...

Adobe tools (Photoshop, InDesign, Illustrator) Exposure to CMS platforms or digital tools Any experience in hospitality or customer-facing rolesFamiliarity with ticketing systems (Zendesk, Freshdesk etc. ...

Provide first line technical support for internal and customer systems. Monitor and respond to incidents and service requests through the customer support service desk (Freshdesk), email and telephone. Diagnose, troubleshoot, and resolve hardware, software, networking and AV system issues in a timely manner. Assist in the maintenance of office … troubleshooting and communication skills Ability to manage multiple support requests effectively Full UK driving licence preferred Desirable Skills Experience using ticketing systems such as Freshdesk Exposure to AV technologies Knowledge of Azure or cloud-based services CompTIA A+, Network+, or similar certifications The Package: If successful our client is offering ...