7 of 7 Freshdesk Jobs in the UK excluding London

AD. Familiar with Active Directory, Group Policy, and basic networking (DNS, DHCP, TCP/IP). Experience using ITSM/ticketing tools (such as Freshdesk, Zendesk, or ServiceNow). Excellent troubleshooting, communication, and customer service skills. Ability to manage multiple tickets and prioritise effectively. A proactive, hands-on approach with ...

Working knowledge of endpoint protection (AV tools, Windows Defender) Tools & Troubleshooting Familiar with remote support tools (RDP, Teams, AnyDesk, etc.) Using ticketing systems (ServiceNow, Freshdesk, etc.) Documenting fixes and updating knowledge base articles Soft Skills & Work Approach Good communication and customer-service skills Ability to handle escalated issues with guidance ...

deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial ...

Service Desk/IT Helpdesk/Customer Support role Strong communication skills (verbal & written) Basic technical troubleshooting ability Experience using ticketing systems (e.g. Zendesk, Freshdesk) Highly organised with a customer-focused mindset Willingness to travel to GP practices if required Desirable: Experience within HealthTech or SaaS CRM/helpdesk system ...

site role where the right candidate will learn, develop & grow. Responsibilities Responsible for 1st/2nd Line support using service desk system (Freshdesk) and Remote Management and Monitoring system (Atera) Responsible for 1st/2nd Line support for offsite backup solution (Altaro and MBS), Responsible for 1st/2nd Line ...

communication skills. Commercial acumen, especially around renewals and value‐positioning. Comfortable navigating fast‐paced environments with shifting priorities. Familiarity with CS tools (Salesforce, Gainsight, Freshdesk, etc.). Understanding of NPS, CSAT and customer health scoring. What’s in It for You? 25 days annual leave (rising to 30) 5% employer ...

Azure, serverless, containers Data & analytics: Snowflake, Databricks, Tableau Integration & automation: Jitterbit, Mulesoft, GraphQL, event-driven architectures, n8n, AWS Bedrock Flows Customer engagement & security: Freshdesk, Intercom, Azure AD B2C What Success Looks Like In your first 6 months, you'll have: Led the architectural shaping of 2-3 strategic initiatives from ...