17 of 17 Freshdesk Jobs in the UK excluding London

administration and support Microsoft 365 (Office 365) administration and support Microsoft Intune and device management Power BI - creating dashboards, reports and Automations Support Platforms - Freshdesk, Zendesk. CRM platforms - supporting user access, data management, and reporting Learning Management Tools - Moodle Customer Management System - Umbraco Job Offer Competitive salary ranging from ...

role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable: Experience supporting 3D design, CNC, or engineering software Exposure to software testing ...

deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial ...

deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial ...

deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial ...

Helpdesk or Customer Service leadership role within Security, Engineering, or Facilities Management Strong administrative and operational oversight skills Proficiency in IT systems (MS Office, Freshdesk or similar platforms) Excellent communication, problem-solving, and interpersonal skills Highly organised with the ability to manage multiple priorities under pressure ...

role Strong troubleshooting and Windows application support skills Excellent written and verbal communication Familiarity with ticketing systems such as Zendesk, Jira Service Management or Freshdesk Understanding of CAD/CAM, CNC, or design/manufacturing workflows Desirable: Experience supporting 3D design, CNC, or engineering software Exposure to software testing ...

Technical Director for Services, owning relationships for selected schools in Manchester. Responsibilities Responsible for 1st/2nd Line support using service desk system (Freshdesk) and Remote Management and Monitoring system (Atera) Responsible for 1st/2nd Line support for offsite backup solution (Altaro and MBS), Responsible for 1st/ ...

Technical Director for Services, owning relationships for selected schools in Manchester. Responsibilities Responsible for 1st/2nd Line support using service desk system (Freshdesk) and Remote Management and Monitoring system (Atera) Responsible for 1st/2nd Line support for offsite backup solution (Altaro and MBS), Responsible for 1st/ ...

Services environment with often larger complex solutions. Deep experience of implementing and workings of customer support platforms such as Zendesk, Salesforce Service Cloud, Freshdesk, or similar and a track record of transformative improvements in services following their adoption. Demonstrable ability to coach and develop team members at all levels – supporting ...

Proven experience as a Project Manager in Contact Centre environments. Strong understanding of telephony processes and business lifecycle. Experience implementing solutions integrated with Salesforce (Freshdesk, Amazon Connect also desirable). Expertise in inbound/outbound call handling and CRM integration. Background in delivering IT business system projects ...

reduce dropouts and facilitate self-sufficient and self-service manager model. Review options for maximising a seamless integration with existing HR systems (iTrent) and Freshdesk service desk as well as other systems including Enboarder, LinkedIn, and our internal microsite. Facilitate workshops and feedback sessions with HR, Employment and Skills Team ...

offers a dynamic working environment with a strong emphasis on collaboration and continuous improvement. What You’ll Be Doing Providing exceptional support through the Freshdesk ticketing system, ensuring timely, empathetic, and solution-focused responses. Building strong client relationships by hosting review meetings, facilitating onboarding, and delivering additional training where required. ...

offers a dynamic working environment with a strong emphasis on collaboration and continuous improvement. What Youll Be Doing Providing exceptional support through the Freshdesk ticketing system, ensuring timely, empathetic, and solution-focused responses. Building strong client relationships by hosting review meetings, facilitating onboarding, and delivering additional training where required. Maintaining ...

Our marine client based just outside Glasgow are looking for a Marine Application Support Analyst, to maintain product support via the company portal. The role of Marine Application Support Analyst will support development projects or ...

Our marine client based just outside Glasgow are looking for a Marine Application Support Analyst, to maintain product support via the company portal. The role of Marine Application Support Analyst will support development projects or ...

Contact Centres plus ERP & CRM technologies * Extensive experience delivering IT business system (CRM or ERP) projects.* Comprehensive experience working with technologies, such as, Salesforce, Freshdesk, Amazon Connect, etc. Start 24th of November £550 per day through an umbrella Main site is Stevenage - twice a week/plus home working … outbound call handling, integration into CRM.* Extensive experience delivering IT business system (CRM or ERP) projects.* Comprehensive experience working with technologies, such as, Salesforce, Freshdesk, Amazon Connect, etc. * Experience co-ordinating testing and quality assurance activities (e.g., SIT, UAT)* Experience planning releases/deployments and supporting service transition into BAU. ...