6 of 6 Freshdesk Jobs in the UK excluding London

Agile, Prince 2 Project Management. Budget management experience. Experience in working with SaaS, PaaS and IaaS solution providers Experience with ITSM systems (ServiceNow, Halo, Freshdesk, etc). Experience with CRM systems (Dynamics, Salesforce, Oracle Service Cloud). Effective line management skills. Strong collaborative mindset and willingness to work across team ...

eProcurement queries across Ireland Assist the wider eProcurement Support team with daily operational tasks Log, track, and resolve support tickets using Freshdesk, escalating issues where required Supplier & transaction support Manage supplier‐related queries, including ordering and invoice capture issues Support the resolution of data, system, and process issues impacting suppliers ...

ethic and a sense of humour! Act as 2nd and 3rd line support - Provide professional technical support to iHasco clients via phone, Live Chat freshdesk and email updates and clearly communicating the outcome to clients and their iHasco Client Development or Customer Success Manager. Understanding, Investigating and resolving technical requirements ...

powered support tools. Excellent written and verbal communication skills with a friendly, patient, and professional manner. Experience using support platforms such as Intercom, Zendesk, Freshdesk, or similar ticketing systems. A methodical, detail-oriented approach to troubleshooting and issue documentation. Ability to work on-site at the Cardiff office as part ...

communication skills. Commercial acumen, especially around renewals and value‐positioning. Comfortable navigating fast‐paced environments with shifting priorities. Familiarity with CS tools (Salesforce, Gainsight, Freshdesk, etc.). Understanding of NPS, CSAT and customer health scoring. What’s in It for You? 25 days annual leave (rising to 30) 5% employer ...

troubleshooting, and image/video editing Extras that make you shine: ISO 9001/27001 knowledge, SQL, asset management experience, or support portal experience (Freshdesk etc.) Apply! If this role sounds of interest, click apply to send your CV or if you have any questions please contact Kirk at Pertemps ...