Harrogate, North Yorkshire, Yorkshire, United Kingdom
Technical Prospects Ltd
Helpdesk Support Analyst Full-time, Permanent, Harrogate Office Based Offering £25,000 - £28,000 Basic Salary plus Great Benefits Our client is a well-established, highly successful business operating across nine divisions with their Head Office based in North Yorkshire. They are currently recruiting for a Helpdesk Support … Analyst to join their technical support team in a fast paced and proactive environment. Helpdesk Support Analyst - Key Accountabilities Provide 1 st/2 nd line IT support in response to user requests logged, escalating tickets to 2nd/3 rd line when appropriate. To promote … etc. Use, review and update procedures when necessary following best practice. Ensure all necessary administration tasks are kept up-to-date. Helpdesk Support Analyst - Skills and Experience Technical Skills Installing and troubleshooting MS Windows 10 and 11. Experience supporting MS Office Packages from 2016 2021 including Excel, Word more »
Manchester based but will require travel to other parts of the UK occasionally**** A Manchester based company are looking for an IT Support Analyst to be the first point of contact for users. As the IT Support Analyst, you will be the first point of contact for all users via telephone, email, and face to face, in conjunction with a service desk management system within an agreed SLA. You will also be responsible for assisting with the maintenance of IT systems and contributing to IT project more »
NE11, Dunston, Gateshead, Tyne & Wear, United Kingdom
Churchill Services
IT HelpdeskAnalyst – Gateshead We Put People First so you can Deliver Outstanding Service This is great opportunity for an IT HelpdeskAnalyst to join our IT team in the Gateshead office. As an IT HelpdeskAnalyst, you will be a ssisting and supporting … you personable and confident speaking to a range of stakeholders at different levels? Do you understand IT systems and office applications? As IT HelpdeskAnalyst you will: First line support for internal IT issue and queries, taking enquires by phone and email. Troubleshooting issues with Laptops, Desktops and … IT team. Administration and support with IT assets and equipment including iPads and mobile phones. Support on IT projects when required As IT HelpdeskAnalyst – Gateshead you’ll have: Strong customer service focus and able to perform general IT administrative activities Ability to effectively use Microsoft Office package more »