4 IT Analyst Jobs in Birmingham

IT Support Analyst Remote, UK (with travel around the Midlands area) About Us At Family Action, we transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation. We have been building stronger families since 1869, and today we work … families in over 150 community-based services, as well as supporting thousands more through national programmes and grants. We are currently seeking an IT Support Analyst to join our team on a full-time, permanent basis, working 37 hours per week. The Benefits - Starting salary of … work scheme - Investment in your professional development with ongoing quality training and career development opportunities This is a terrific opportunity for a high-calibre IT support professional with experience in a customer facing environment to join our impactful organisation. You’ll be stepping into a crucial role, ensuring that more »

We have an excellent Test Analyst (IT Systems) job opportunity on a FTC until September 2025. The role has generous holidays and excellent pension scheme. Candidates applying for this position must have the following skills and experience:- Proven experience developing a testing strategy and test plans for an … enterprise level application. Proven experience with a variety of Development Methodologies (Agile, Waterfall). Solid understanding of IT project management and planning including milestones and critical paths. Proven experience of being part of a team responsible for systems development lifecycle including analysis, design, build and in being accountable for more »

IT Service Desk Analyst £200 per day - Inside IR35 via Umbrella Location: Birmingham, West Midlands - Full time onsite 5 days per week - Excellent transport links Midlands based Service Desk resources are required to work on our financial services client's thriving desk until 17/9/24. … The Service Desk Analyst will be required to cover the following- Be the primary point of contact to accept phone calls into the Service Desk, logging onto the ISM system and triaging, applying simple fixes where available or assigning to the appropriate teams Be the primary point of contact … of progress and ensuring ticket closures carry the acceptance of the customer Required Skills/experience - Experience of working in a contact centre/IT Service Desk Experience of customer service Experience of ticket management including setting of priorities, capturing details and recording correctly Candidates must be UK based more »

Role: Service Desk Analyst Location: South Birmingham Salary: £33,00 Join our dynamic Service/Helpdesk team and play a pivotal role in delivering outstanding customer service. As a Service Desk Analyst/Engineer, you'll serve as the primary point of contact for employees, customers, and partners … new software and hardware technologies. Offering out-of-hours cover and performing remote maintenance on a rotational basis. As an Intermediate level Service Desk Analyst/Engineer, you'll be based in our Birmingham office and report to the Service Desk Team Leader. While there's no direct line … Data Managers, and Infrastructure teams. To excel in this role, you should possess: Strong familiarity with ITIL practices and Service Level Agreements. Proficiency in IT Service Management and front-line technical IT support. Expertise in prioritizing and managing daily workload autonomously. Competence with Windows environments, Microsoft Office suites more »