3 IT Services Manager Jobs in the West Midlands

Sales Manager, IT Services and Solutions *Relocate to live and work in the Caribbean* A unique career and life experience awaits in the sunny, tax-free Caribbean! Enjoy blending the best of career challenge and island lifestyle including year-round warmth and sunshine, beaches, diving … more! We are seeking an experienced Sales Leader to take on a Management role with a well-established IT Consultancy and Managed Services Provider (MSP) based in and operating in the Caribbean region. This individual will be responsible for leading, managing and mentoring a small team of … experienced IT Sales staff to achieve/exceed targets and grow new business across the firm's IT services portfolio. The ideal candidate will have proven experience leading a sales team within an MSP/IT Service Provider organization combined with strong interest more »

IT Service Manager This is a varied and demanding role working for a large organisation in which you will be working alongside all levels of stakeholders and managing a team of 30. The main purpose of this role is to manage and coach the team and … support in all areas. It is expected that the role will consist mainly of management and not delivery of IT support although you will need to be able to get involved where necessary. Duties and responsibilities: Manage the key strategic relationships of the IT support service . Ensure compliance with IT systems regulations Keep up to date with changes in technology Liaise closely with all levels of stakeholders to identify Strategic opportunities Manage, coach and develop a team of 30 IT support technicians. Required Skills and Experience ITIL more »

fastest growing MSPs, specailising in the Defence sector and working on MoD & MoJ projects. Work in a varied role as a Service Support Manager, utilising your skills to oversee and assist with the smooth completion of IT services. You must be eligible for SC clearance for … and help to lead several crucial functions including: Incident Management: Assist in the response to IT service incidents, ensuring rapid restoration of services and minimisation of impact on operations. Develop and maintain incident response protocols Change Management: Oversee the change management process, ensuring all changes to IT … Service Desk team where necessary, ensuring high-level of customer service and effective resolution of user issues. Skills/Must haves: Experience in IT management (within the defence sector is advantageous; not not required) Strong understanding of ITIL processes(with certifications in ITIL v3/v4 is preferred more »