ITSupportEngineerITSupportEngineer – Runcorn – Up to £35,000 + Benefits An exciting opportunity for a strong 2nd Line ITSupportEngineer looking to progress into a 3rd Line ITSupportEngineer role. Runcorn based IT … team in his absence and will step up and mentor junior members in his absence. ABOUT THE CLIENT: My client offers a variety of IT Services to businesses across the UK and have a fantastic culture with a fantastic staff retention rate. Working with some very well-known brands … modern office with a Pool Table for some friendly office competition Paid for social events. Perkbox Childcare Vouchers Paid for Training and development opportunities. ITSUPPORTENGINEER ESSENTIAL SKILLS: To be considered for the ITSupportEngineer position, you will have some experience within more »
ITSupportEngineer {Sustainable Energy} Blackburn/Hybrid £25,000 - £30,000 + Training + Progression +Hybrid + Pension + 33 Days Holiday + Company Benefits Are you an ITSupportEngineer looking for training in the latest cutting edge security products such as … work at the forefront of sustainable energy solutions and contribute to meaningful projects that make a difference. On offer is the chance for an ITSupportEngineer to join a highly skilled infrastructure team in a role that provides exposure to the latest sustainable energy solutions and … the opportunity to work on innovative projects that shape the future of energy generation and distribution. In this role, the successful ITSupportEngineer will be responsible for general ITSupport as well as having the chance to work with the latest security products and more »
Blackpool, Lancashire, North West, United Kingdom Hybrid / WFH Options
Searchability (UK) Ltd
ITSupportEngineer - Blackpool - Up to £30,000 + Benefits An exciting opportunity for a strong 2nd Line ITSupportEngineer looking to progress into a 3rd Line ITSupportEngineer role. Lancashire based IT Service provider. Reporting into the … Service Desk Manager, you will be responsible for server back ups and general IT support. ABOUT THE CLIENT: My client offers a variety of IT Services to businesses across the UK and have a fantastic culture with a fantastic staff retention rate. Working with some very well-known … Days holiday plus Bank Holidays Company Pension Fantastic modern offices Paid for social events Paid for Training and development opportunities Hybrid working - After probation ITSUPPORTENGINEER ESSENTIAL SKILLS: To be considered for the ITSupportEngineer position, you will have some experience within more »
ITSupportEngineer - Manchester A fully licensed UK company is seeking an ITSupport Engineer. This company offers various services, including real-time multi-currency payments, accounts, acquiring, indirect scheme access, open banking, and FX solutions. Trusted by over 200 companies, it serves over … million customers across the UK and Europe. The company is looking for a skilled ITSupportEngineer with expertise in Office 365. Based in Manchester, this role requires office presence at least four days a week. The successful candidate will ensure the smooth operation of the company … s technology systems and support employees with Office 365-related issues. Key Responsibilities: Office 365 Support: - Provide technical support for Office 365 applications (Outlook, SharePoint, OneDrive, Teams). - Troubleshoot and resolve Office 365 issues. Help Desk Assistance: - Respond to ITsupport requests via phone, Jira more »
ITSupportEngineer (MSP) Role - ITSupportEngineer Location - Warrington Salary - £25,000 - £30,000 My client, an award-winning Managed Service Provider based in Warrington, is looking for an ITSupportEngineer to join their team! This role offers an … exciting opportunity to work in a friendly, but challenging, environment whereby you will be highly appreciated. Key Duties and Responsibilities: Log, process and manage support tasks from all sources: calls, emails and tickets. Provide triage and advice to clients, following defined escalations paths, as appropriate. Resolve support cases … Paid for Training Plans and Qualifications Company Sick Pay Social Events Generous Holiday Allowance Fantastic Pension Plan If you are a skilled Service Desk Engineer seeking an opportunity to make a meaningful impact while advancing your career in the dynamic realm of Managed Service Providers, please apply with an more »
Senior ITSupportEngineer - MSP - £40,000 + on-call/call out fees Middlewich An award-winning MSP possessing over 20 years experience covering the North West, are looking for a Senior ITSupportEngineer with a broad knowledge of Windows Server, Virtualisation … and Networking & Security to join the experienced team. Ideally a proficient Senior ITSupportEngineer with a breadth of technical experience, preferably gained from a similar MSP environment, who importantly would be confident talking solutions and specifying ideas to customers and liaising with suppliers. This is an more »
Job Role: ITSupportEngineer Location: Bolton, Manchester Salary: £25,000 - £29,000 My client, an esteemed telecommunications company are seeking an experienced ITSupportEngineer to joining their dynamic team. This role is pivotal in ensuring seamless IT operations for both customers … customers and internal staff. Provide troubleshooting and resolve technical issues, including password resets, software installs, and both software and hardware support. Offer advanced technical support, diagnosing and resolving complex technical issues and conducting in-depth troubleshooting. Perform server and software upgrades as required. Requirements: Strong experience in first and … second-line support. Excellent communication skills with the ability to work independently. Occasional site visits may be required, though most support is provided remotely. Skills: Windows Servers (Apply online only) Microsoft 365 Administration Virtualisation Technologies Windows 10 & 11 Firewalls Switches WAN & LAN Networks SQL Support What Our Client more »
ITSupportEngineer (1st/2nd Line) Company Overview My client is a leading managed service provider of computer and telecom services to small and medium-sized businesses. Committed to outstanding customer service, they utilise corporate-grade systems and specialist support software. Job Description We are … seeking a Support Desk Team Leader to join our dynamic support desk team at our office. The role involves both remote support and onsite visits to customer sites as needed. Key responsibilities include: Managing customer support requests and logging support tickets Responding to customer alerts … from our monitoring system Providing 1st and 2nd line support over the phone Conducting onsite visits to resolve issues or assess requirements Promoting and selling service contracts, system upgrades, and other services beneficial to customers Ensuring the helpdesk is up-to-date and conducting daily ticket reviews Responsibilities Report more »
ITSupportEngineer Salary: £25,000-£30,000 Location: Manchester My client, a large MSP based in Manchester, are looking for a 1st Line SupportEngineer to join their ever-growing team. You will play a critical role in providing technical support and assistance … users within the organisation. You will be responsible for diagnosing and resolving technical issues, responding to service requests, and ensuring a smooth and efficient IT environment. Role & Responsibilities: Provide desk-side and remote based end-user support to troubleshoot issues and problems with equipment and/or systems. … computer systems and networks. Assist with user account management and password resets Repairing and replacing equipment as necessary. Escalate complex issues to second-line support when necessary. Administering Microsoft 365. Undertaking ad-hoc projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Searchability®
fantastic opportunity to work with a technically minded company in the heart of Liverpool. This is an ideal opportunity for someone with proven Senior ITSupport experience to make the job your own. Hybrid working is available in this job role and you will also be in receipt … Private Health Care Enhanced pension Hybrid working Flexi start and finish times Training budget to grow your career Social events/fantastic culture Senior ITEngineer Responsibilities: You will be the sole ITSupportEngineer in the business so it will be your responsibility … Directory, Intune. Mobile Device Management experience - including Apple and Windows devices. Experience managing physical, virtual and cloud infrastructure. At least 3 years in an ITSupport role dealing with 1st and 2nd line queries. Interviews will be happening in the coming weeks so please send your CV to more »
Role: ITSupportEngineer Location: Preston Salary: up to - 25K Perks: Professional Development & excellent benefits! Benefits: 25 days + BH, Health Plan, Counselling, High Street Shopping I have a fantastic opportunity for an enthusiastic ITSupportEngineer to join a market leading organisation who … operate across the whole of the Northwest of England but based out of Preston. They are looking for a driven support tech who is efficient in O365, Azure, Hardware and Software. Role Type - 18 Month Fixed Term Contract with the chance of permanent employment. The 18-month FTC will more »
Employment Type: Permanent
Salary: £23000 - £25000/annum 25 days + BH, Health Plan
ITEngineer, North-West/Yorkshire Onsite 5 days per week (Mon-Fri) If you are looking for a new challenge in your IT career, you might be interested in this opportunity. We are recruiting for large organisation with sites across the North of England for a … multi site engineer.. As an ITsupport specialist, you will be responsible for providing technical assistance/troubleshooting to their staff, using various Microsoft technologies such as 365, Azure, Windows, AD, and Server OS. You will also help them maintain and improve their cyber security measures, such as … up solutions such as Veeam. To be successful in this role, you need to have at least 3 years of experience in a similar ITsupport role, preferably in a multi-location business environment. You also need to have excellent communication and problem-solving skills, as well as more »
Holmes Chapel, Cheshire East, Cheshire, United Kingdom
Cogent Staffing
Cogent Staffing are recruiting for ITSupport Engineers, mainly 1st line support with some 2nd, for our client based in Holmes Chapel, Cheshire. This is a full time office based role. Shifts & salary: Full time permanent role, based in the office. Monday to Friday, occasional weekend work … if required. 8am – 5pm or 9am – 6pm, with flexibility £28,000 per annum Key responsibilities: Handling customer support requests and logging support tickets in a timely manner. Constant customer dialogue via telephone. Responding to customer alerts produced by internal monitoring system. Providing 1st and 2nd line support … phone technology Wi-Fi systems Microsoft Windows Server 2016 (desirable) Active Directory (desirable) Apple Mac (desirable) Key requirements: Has 2+ years experience in an ITSupport role. Confidence in all key knowledge listed. Analytical and problem solving. Confident communicator, with strong telephone manner. Academic experience in ITmore »
Role: ITSupportEngineer Location: Cheshire/Crewe Salary: Up to £28,000 Reporting to: Technical Manager Overview: Join our dynamic team as a Technical Support Specialist, where you'll play a pivotal role in delivering top-tier IT assistance to our valued clientele. Embrace … growth and rewards initiative, while enjoying competitive benefits and ample opportunities for career advancement. Key Responsibilities: * Collaborate closely with team members to provide comprehensive support solutions. * Deliver first-line helpdesk assistance to customers, addressing inquiries with efficiency and professionalism. * Conduct on-site installations and offer hands-on support … well-groomed appearance. * Exhibit outstanding punctuality and attendance records. This role is suitable for a candidate who is looking to get into a technical support role. If you are interested then please apply or send your CV to ( tom . craig @ nextech - group . co . uk more »
Chester, Cheshire West and Chester, Cheshire, United Kingdom
Marstep Resourcing Solutions
/future technologies to help the Company, customers, themselves and their team. Be able to take ownership of a task or project to see it through to completion and to exceed expectations whenever possible. To be self-motivated and a contributing member of the team. Have a flair for … to a customer’s satisfaction and meet Service Level Agreements where necessary. Good time management. Full UK driving licence. Ability to work under pressure. SupportEngineer Due to continued expansion, they are looking for experienced IT engineers to join their Support Team, providing support both … duties will include: To troubleshoot and resolve customer issues and questions, whilst maintaining an accurate task record in our helpdesk system Proactively help resolve support tickets as required To participate in infrastructure installation, hardware refresh and other projects as occasion demands Installation of new equipment and software at customer more »
Employment Type: Permanent
Salary: £28000 - £40000/annum + Benefits + Career Growth
My client is a leading manufacturing business looking to expand their Infrastructure Support team, providing 2nd line ITSupport to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line Supportmore »
My client is a leading international Engineering business looking to expand their Infrastructure Support team, providing 2nd line ITSupport to Windows Desktop and associated applications. You will be 2nd line support on Servers and Application Services as well as providing escalation point for 1st Line … Support team. In addition the below skill sets ... Perform Server and Infrastructure upgrades. (Servers, Networking Devices etc) Management of Domain Services such as AD, GPO, DHCP, DNS Management of Office 365 and MS Teams Management of Windows Server (Apply online only) Management of Cisco Core Network Switches Desired more »
Role: Senior Technical Support Location: Cheshire/Crewe Salary: £35,000 - £40,000 Industry: Managed Services Benefits: 28 days Holiday, car allowance and pension Are you ready to elevate your career in ITsupport? We're on the lookout for a Senior Technical Support champion to … revel in the convenience of free parking. * Embrace a generous 28 days of annual leave to recharge and explore. Your Responsibilities: * Collaborate with and support our dynamic team, fostering a culture of success. * Harness your expertise to diagnose and resolve software and hardware issues, whether through remote networking or … client site visits. * Deliver top-tier customer care, ensuring efficient problem resolution and maintaining clear communication with clients. * Provide 1st and 2nd line helpdesk support across various technical domains, including hardware, software, audio-visual, and telephone equipment. * Embrace flexibility by tackling additional duties as needed, rising to meet evolving more »
Total Staff Services are currently recruiting an IT Software SupportEngineer for one of our clients based in the Wirral. We're looking for a candidate who's comfortable speaking with customers to offer support for queries. You'll need to be confident in using a … support ticket tracking system as well as knowledge of Cloud providers. Our client is a leading software company specialising in the healthcare sector with both national and international customers. The successful candidate will be reporting to the Senior Support and Implementation Engineer. Working Hours: Full time 37.5 hours … devices, mobile printers, IoT locking systems and IoT monitoring systems (training given in IoT devices). Ensuring adherence to basic ITIL processes for efficient support and service delivery. Ability to analyse Server Logs and use the information found to analyse and fix issues reported. Troubleshoot and resolve software-related more »
IR35 Urgency: Immediate start, enhanced DBS required or must be willing to obtain one. Summary: The Senior ICT Technician will provide customer-focused ICT support services. This role involves maintaining service delivery standards and providing hardware and software support to ensure high service levels. Systems & Facilities: Mixed Microsoft … Office, Exchange and SharePoint 2010, Symantec Backup Exec 2012, Smoothwall, SIMS, Meru wireless, EasyTrace cashless catering Key Responsibilities: Provide first and second-line technical support in a Service Desk environment Manage incidents assigned to second-line support within agreed SLA Escalate unresolved incidents and report third-party service … requirements Record and update problems in the Service Management Systems (SMS) Support Service Manager with status updates and additional duties as required Ensure compliance with security requirements and Change Control Procedure Monitor call queues and ensure SLA compliance Make recommendations for service and performance improvements Key Requirements: Proficiency in more »
Established IT Services Company based in Chester looking for a Field Engineer to join their expanding team in a thriving MSP environment offering a wide range of IT services and solutions. You will be required to carry out work at our head offices in Chester as well … the UK. You will also be required on occasion to work within our two datacentres which are in Chester and Leeds. Providing on-site support and installations where no two days are the same, this is an important role within the company and the successful candidate will have an … input into a wide variety of projects. This is a great opportunity to enhance your exposure within IT and expand your knowledge across a wide range of technologies. The role Hosted VoIP Setup & Installations including roll out of phone systems, handsets and door entry systems Installation/Maintenance and more »