Onsite IT Support Engineer
Houston, Renfrewshire, United Kingdom
Jumar Solutions
Role: Onsite IT Support Engineer Location: Houstan, Texas, USA (Onsite working) Salary: Flexible dependent on experience We are working with a global, leading organisation who are in over 100 countries across the globe, who require an IT Support Engineer based in Houston, Texas where … you will focus on providing IT services to end users. This will be a face to face role, working in the office 5 days per week. You will perform Incident & Problem management, Root Cause Analysis and Resolution for all relevant tickets. You will also co-ordinate with the Service … Desk and Third-Party vendors to manage all On-Site Technical Support requests to Resolution and Closure. Skills and experience required: Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows. Familiarity with helpdesk ticketing systems (ITSM tools) Ideally, ITIL and MCSE qualified. Strong customer service orientation, good more »
Employment Type: Permanent
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