to 6 month contract available to start ASAP, 5 days per week on site in Taunton. The ITSupportTechnician will provide 1st line technical support to users. Client Details Our client is a renowned Financial services firm, boasting a large team of 200+ employees. Description … The ITSupportTechnician will: Provide first-level technical support to customers via phone, email, and remote access. Troubleshoot and resolve issues related to software, hardware, network, and security. Escalate complex or unresolved issues to the 2nd line support team or the relevant department. Document … and update customer records and tickets in the Helpdesk system. Follow up with customers to ensure their satisfaction and feedback.Profile The ITSupportTechnician will have exposure to the following: Basic Networking LAN VMware Hypervisor knowledge Remote Desktop Azure Experience Desirable Office 365 Active Directory Azure Active more »
The Business Terrace, King Street, Maidstone, Kent, England
BODE COMMUNICATIONS LIMITED
you like to earn a salary whilst learning on the job and gaining a qualification? The candidate will be working on site as an ITsupporttechnician dealing with a wide range of IT issues, including but not limited to Windows devices, Chromebooks, iPads, Intune, Azure … device Training This training programme is completed via an Apprenticeship Standard at Level 3 and learners will achieve a Pearson Level 3 Information Communications Technician qualification. Apprentices without Level 2 English and mathematics will need to achieve this level prior to taking the End Point Assessment. Regular training contact … will support the learner to develop the occupation standard’s knowledge, skills and behaviours. The learner will build a portfolio of evidence-based on real work projects. The Apprenticeship Standard has three pathways to choose from: SupportTechnician Network Technician Digital Communications Technician Upon successful more »
Bath, Somerset, South West, United Kingdom Hybrid / WFH Options
University of Bath
Desktop SupportITTechnician Department : Digital, Data & Technology Group Salary : Starting from £25,138, rising to £28,759 Closing date : Sunday 23 June 2024 Are you passionate about all things technology? This is a great opportunity for you to develop your IT career. If you have … a background in or a passion for technology, we'd love to hear from you. You'd be joining our small, experienced standard support team in either a 1st or 2nd line support role, working in a fast-paced environment where you will gain experience and exposure to … a variety of challenges and problems that will build your expertise. About the role Working in Standard Support 1st Line/Service Desk Team: This team provides initial triage of all tickets/support requests received by DDaT Service Desk. - this may be done in person at the more »
THE BURSARY, WELLS CATHEDRAL SCHOOL, COLLEGE ROAD, WELLS, England
WELLS CATHEDRAL SCHOOL LIMITED
To complement the ITsupport team and assist in the running of IT system support across the whole campus. Assist in the support of AV (audio/Visual) equipment and to assist in production of digital AV content for teaching staff. Role Main Duties and … To liaise with third party contractors where appropriate for the repair/replacement of faculty equipment To operate the helpdesk as part of the support team To follow procedures for recording, reporting, and maintaining IT related information and records To assist in the support of AV (audio … and to assist in production of digital AV content for teaching staff To assist in the upkeep of school intranet content To provide operational support for pupils, teachers and administrative staff in the use of software To undertake work as reasonably directed by senior colleagues in the department Promoting more »