3rd Line ITSupport ( MSP) Carlisle £30,000 to £38,000 + Training + Company Benefits + Progression Are you an experienced ITSupport Engineer? Are you looking for the opportunity to progress your career within an established and local high end it solutions business … Do you want the opportunity to work in an ambitious, ever-growing company who have experience of working with a very high end specialist IT Solutions business. On offer is a great opportunity for a 3rd Line ITSupport Engineer with 3 Years + background in ITSupport to work in a growing team of IT professionals in an office environment full of knowledgeable and passionate IT specialists. In this role, the successful 3rd Line ITSupport Engineer will work alongside a dynamic team and oversee the 2nd Line and 3rd more »
CA12, Keswick, Cumbria, Braithwaite, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to … per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd ITSupport Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on … Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive ITSupport & Bespoke Website Design Your Background: ITSupport, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, ITmore »
Employment Type: Permanent
Salary: £27000 - £37000/annum depending on experience
opportunity, we are searching for like-minded professionals to join this well-bonded team. Role Monitor service board and progress accordingly Provide exceptional service support to the client Provide solution(s)/work around(s) to incidents and problems Maintain clear communication with the team and clients Assisting account … and recorded data (e.g. ITBoost) are kept up to date as changes are made Escalate issues within the team where necessary Training As an ITSupport Technician apprentice, you will play a crucial role in ensuring that IT systems are operating at optimal performance; you will resolve … users’ queries and troubleshoot issues within a helpdesk environment. You will support internal or external customers and help to improve their productivity when using technology to carry out their jobs. You will typically interact with a wide variety of users, and deliver support through digital channels, remotely or more »
toward all career opportunities. As part of this role, you will be responsible for monitoring the service board and progressing accordingly, ensuring exceptional service support to clients. You'll provide solutions and workarounds to incidents and problems, maintaining clear communication with both the team and clients. If you're … ready to dive into the dynamic world of IT and develop your skills alongside experienced professionals, we encourage you to apply! In this role, youll work towards your Level 3 Information Communications Technician Apprenticeship, delivered by our expert training team at Baltic Apprenticeships. A Typical Day in the Job … Monitor service board and progress accordingly. Provide exceptional service support to the client. Provide solution(s)/work around(s) to incidents and problems. Maintain clear communication with the team and clients. Assisting account managers by responding to queries regarding sites. Perform any other reasonable duties consistent with the more »
Job Title - Technical Support Adviser 1st Line IT Reports to - Service Desk Team Leader Salary - Starting from £24,000+ DOE Location - This position can be based from any Focus Group office across the UK: Shoreham/Exeter/Manchester/Derby/Glasgow/Melrose/Inverness Established … we're proud to be one of the UK's leading independent providers of essential business technology. We are now recruiting for a Technical Support Adviser 1st Line IT. As part of this team, you will provide 1st line support and excellent customer service in the areas of … IT, including Office 365, Windows Server, Desktop Support, Networking, and Wireless Systems. Principal Responsibilities/Duties • Manage tickets assigned and ensure system is organised and up to date. • Answer the phone within the agreed target time and as a minimum, to meet any agreed personal call targets. • To more »