Eastbourne, East Sussex, South East, United Kingdom
Ernest Gordon Recruitment
ITSupport Technician ( MSP ) Eastbourne £25,000 - £35,000 + Internal Training + Progression + Benefits Are you an ITSupport Technician looking to work an exciting up and coming IT and Cloud Solutions company with big expansion plans for the future? Do you want … to work in thriving IT team where you will be provided with internal training and the opportunity to progress your career up to Senior and Management positions? On offer is the opportunity for an ITSupport Technician to work for a rapidly growing Microsoft Gold Partner that … are working on becoming one of the leading MSP's that provide ITSupport, Cloud and SaaS offerings to the public sector as well as SMEs across the country. In the role, the successful ITSupport Technician will be working on providing 1st and 2nd line more »
Do you want to work in an exciting and supportive environment? If you answered yes, then please read on! We are currently seeking an ITSupport Executive to join our team and help us tackle 1st and 2nd line technical issues, working for an internationally renowned manufacturer. As … an ITSupport Executive, you will be responsible for diagnosing and resolving technical issues, providing timely and effective solutions to ensure minimal downtime for our clients. You will have the opportunity to work with cutting-edge technology and collaborate with a talented team of IT professionals. Key … responsibilities include: Providing first and second line technical support for hardware, software, and network issues. Troubleshooting and resolving technical problems in a timely manner. Escalating complex issues to the appropriate teams for further investigation. Documenting support procedures and maintaining accurate records of all support activities. To be more »
Job Title: 1st Line Support Technician Location: Brighton Salary: £25,000 - £28,000 DOE Working pattern: Fully onsite Are you passionate about IT and looking to kickstart your career in a dynamic and fast-paced environment? We're seeking a motivated individual to join our team as a … 1st Line Support Technician. This role offers the opportunity for career progression within the 1st line support domain and provides exposure to a variety of IT projects and tasks. 1st Line Support Responsibilities: Manage and prioritize multiple tickets and projects efficiently. Assist with technical support requests within the team, focusing on 1st line tickets and projects. Maintain and update IT documentation to ensure accuracy and compliance. Meet and exceed SLAs to ensure timely resolution of IT issues. Communicate effectively with both customers and staff to provide exceptional service. Requirements: Ability to work more »
Apple hardware and server technologies Typical roles and responsibilities include; · Desktop PC and Laptop software builds and imaging · Testing and fault finding of various IT and Audio Visual Hardware · Providing Hard Drive/Solid State disks erasure and destruction techniques and processes · Erasing and configuring network infrastructure hardware · Auditing … and logging IT and Audio Visual Hardware · Maintaining stocks of equipment · Following in-house procedures from start to finish Training Level 3 Information Communications Technician Apprenticeship Functional Skills in maths and English if required Blended on/off the job training and location to be confirmed. Full-time employment … 5.00pm Expected Duration 18 Months Positions Available 1 Closing Date Saturday, 1st June 2024 Start Date Saturday, 8th June 2024 Desired Skills Communication skills IT skills Customer care skills Problem solving skills Logical Team working Qualifications Maths and English GCSE or equivalent, grade C (4) or above (Essential) About more »