1 to 25 of 61 ITIL Certification Jobs in the UK excluding London

of IT support requests and incidents. Develop and implement service desk policies, procedures, and best practices to optimize service delivery and ensure adherence to ITIL processes. Coordinate with other IT teams and departments to escalate and resolve complex technical issues and ensure timely resolution of service disruptions. Manage service … service desk management, preferably within a professional services environment. Proven leadership skills with experience managing and motivating teams of technical professionals. Strong knowledge of ITIL processes, principles, and best practices, with ITIL certification preferred. Excellent communication skills with the ability to interact effectively with internal users, stakeholders more »

a comprehensive understanding of customer support operations and the ability to optimise service delivery through efficient system utilisation. Experience in service design in an ITIL environment - Creating, implementing and managing scalable Customer Support models and processes including SLA and SaaS Developing and ensuring competency within the team to support … There may be the need to be available to meet in various Customer locations (including overseas) on an occasional basis. Possess essential skills for ITIL Certification, specifically in Service Design and Management, demonstrating a deep understanding of IT service processes and methodologies to enhance the overall efficiency and … in supervising/managing a team is required. Experience and certifications with systems Support, Connectivity and Remote Diagnostics are preferred in IT environment management (ITIL, COBIT, TOGAF, Lean IT, or similar industry stand certification more »

description for full details and main responsibilities of the role. Person Specification Experience Essential Three years proven experience in an ICT analyst role Desirable ITIL Certification Supporting Information Essential Relevance to the Job Description and Person Specification Desirable Passion and Enthusiasm Qualifications Essential Knowledge of ICT standards and … frameworks including ITIL and PRINCE2 Experience Essential Good working knowledge of directory services (such as Active Directory, LDAP) and its application for end-point authentication Experience Essential Ability to methodically analyse and diagnose problems and any underlying root-cause, with end-point hardware, software, firmware, applications, connectivity, and services … Desirable Certification in related technologies such as Microsoft Windows, Active Directory, and Microsoft Office Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the more »

Anti virus, Server management, DR planning and execution, file serve management, patching, hardware management, database ops, network design, MS 365 and more. Familiar or ITIL Certified. Excellent communication skills and stakeholder/3rd party management. They are looking for passionate, can-do, positive people, that love working with technology more »

by the IT Service Desk Manager. Person Specification Qualification Essential GSCE A-C in Maths and English, or evidence of successful secondary education Desirable ITIL Qualification Evidence of successful further education (at 16+ level) related to IT Evidence of successful higher education (at 18+ level) related to IT Skills more »

the company, ensuring the efficient and effective operation of their day-to-day systems. Key Responsibilities: · Assisting in the development and implementation of an ITIL-based Internal I.T Service Management system. · Managing incident, problem, change, and request processes. · Conducting root cause analyses and patch management. · Overseeing IT asset inventory … and managing incidents through ticketing systems. · Strong problem-solving skills and attention to detail. · Familiarity with Microsoft 365 administration and Windows 10/11. · ITIL certification is beneficial, along with a basic understanding of networking. · Experience or certifications in MDM, Apple, and Android device management are highly valued. more »

problems to Service Managers. Organizing and prioritizing workload efficiently. Contributing to improving first-time issue resolution. Keeping updated on new technologies. Qualifications and Skills: ITIL certification or familiarity Previous IT Service Desk or customer support experience is a plus. Strong analytical and communication skills. Familiarity with Microsoft technologies more »

with cross-functional teams to deliver exceptional customer service. Key skills & experience • Bachelor's degree in information technology, computer science, or a related field. ITIL Certification and Experience in supporting and administering MS SQL Databases, C# .net applications • Proven experience in application support, with a track record of more »

computing related field Evidence of on-going personal, technical and management development Desirable Membership of appropriate professional organisation, e.g. BCS. Vocational accreditation, e.g. MCSE ITIL qualification Knowledge, Skills and Aptitude Essential Good verbal and written communication skills Good knowledge of Microsoft Windows operating system Knowledge of clinical systems in more »

in other industries. Able to demonstrate an ability to meet challenges head on and adapt. Experience of writing and implementing policies and procedures. Relevant ITIL qualifications Ability to identify and progress improvement opportunities. Excellent analytical skills Ability to learn new bespoke systems and applications not worked with in previous more »

field of Information systems design, development and implementation. Desirable Masters or further professional qualifications in the field of information systems design, development and implementation. ITIL qualification Other requirements Essential Ability to travel independently in accordance with Trust policies and service need. Experience Essential Experience in developing and deploying KPI more »

vSphere virtualisation and SAN storage. Experience working with public cloud, private cloud and hybrid models. Experience working with Amazon Web Services (AWS) cloud technologies. ITIL certification or a good understanding of ITIL principles (advantageous). If you're an experienced IT Infrastructure Engineer looking for a new more »

sector would be very beneficial for this assignment. Must have WAN, LAN, VLAN Design & Implementation along with Firewall Setup, configuration & Management. You will have ITIL certification along with experience of ITIL practices. The rate for this assignment is circa £300 - £400 per day. This is a more »

there are key dependency with our suppliers. Person Specification Knowledge/Experience/Skills: Bachelors degree in computer science, computer engineering, or information technology, ITIL Certification or equivalent. Detailed knowledge of IT technical concepts from support through to infrastructure. Technical knowledge and experience of SQL, Visual Studio, SOQL more »

Skills: Service Delivery Management experience Knowledge of working with Public Sector customers Knowledge of telecommunications/networking products or supporting customers with these issues ITIL Qualified or trained Excellent communication and customer service skills Able to work to/and manage SLAs and KPIs Able to travel to customer more »

Experience supporting M365/O365 suite. Active Directory & Azure infrastructure management experience. Understand network support essentials - DHCP, DNS, routing etc.. You might also have: ITIL qualification. Experience supporting an international user-base. Bash/Python experience. MySQL database experience. SharePoint administration experience. VMWare/Horizon administration experience. Enterprise storage more »

this role you'll need: To be educated to degree standard or able to demonstrate appropriate significant and relevant experience in a similar role ITIL certified/trained To be accredited by relevant software/hardware vendors (where available) To be an effective communicatorto both technical and non-technical more »

abilities, including the ability to motivate, coach, and develop a team of support professionals. Experience working in a Managed Service Provider (MSP) environment - Ideal. ITIL certification - Ideal. more »

processing equipment Knowledge in Innova Production System/Microsoft Dynamics/ILeader Experience of working in a team and understanding of Food Industry & QC. ITIL Qualified Experience of IT Helpdesk software To Apply If you feel you are a suitable candidate and would like to work for this reputable more »

functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are more »

functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are more »

Qualifications 8-10 years' experience in MSP, preferably in leadership roles **with a deep understanding of service management frameworks and principles such as ITIL. Certification is not essential. Looking for hands on experience. Project management skills, with an excellent knowledge of IT systems and infrastructure. Benefits Casual dress Flexible more »

a non-technical audience. Proven project and programme management experience. Visionary leadership in creating and implementing an ICT strategy that delivers measurable change. Desirable: ITIL Qualification. Prince2 Qualification. Management Qualification. Graduate level qualification (or equivalent higher education). Benefits: Competitive salary package. Hybrid working model for work-life balance. more »

Essential Diploma level education or equivalent experience. Experience in a clinical IT environment using complex patient/clinical systems and complex data sets. Desirable ITIL Qualification. ECDL or equivalent. Experience Essential Detailed knowledge of PAS or other IT clinical systems configurations. Experience supporting large, complex clinical systems. Experience of more »

with all levels of stakeholders to identify Strategic opportunities Manage, coach and develop a team of 30 IT support technicians. Required Skills and Experience ITIL qualified would be desirable Previous experience of managing an IT support team Analytical Benefits This 3-month contract offers an opportunity to work in more »