of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »
Omagh, County Tyrone, Northern Ireland, United Kingdom
Ad Warrior
processing equipment Knowledge in Innova Production System/Microsoft Dynamics/ILeader Experience of working in a team and understanding of Food Industry & QC. ITIL Qualified Experience of IT Helpdesk software To Apply If you feel you are a suitable candidate and would like to work for this reputable organisation more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Realtime Recruitment
Juniper, etc.). Experience with firewall setup, configuration, and support . A security-minded approach and commitment to best practices. Understanding of ISO and ITIL standards is a plus. Certifications (Cisco, Juniper, Palo Alto, Aruba, etc.) are desirable but not essential. If this sounds interesting then please apply via the more »
Dublin, Limerick, Cork, Belfast, City of Dublin, Republic of Ireland
The Recruitment Company
solution to complex problems, driving value to clients. People & Stakeholder Management Act as account CTO to guide internal teams, SD (L1, L2, L3, L4), ITIL functions, Professional Service teams, external (client, vendors, 3rd party service providers) on overall accounts IT Infrastructure landscape. External Learning & Engagement Continual Service Improvements Own and … Your Experience Previous experience in a similar role (IT Manager, IT Lead Engineer, Systems Administrator, Technical Account Manager) Previous Account Management experience Experience with ITIL v3/v4. People management experience IT infrastructure portfolio service delivery Professional certifications an advantage: Azure, VCP, CCA, AWS, MCSE etc. Hands-on experience with more »
preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »
Belfast, County Antrim, Northern Ireland, United Kingdom Hybrid / WFH Options
Inspire People
have responsibility for implementing an already advanced Technical Services Improvement Plan, but also for assessing those plans and evolving them where appropriate, using either ITIL aligned processes or similar best practice methodologies. It will involve ensuring accurate documentation, managing stakeholders who want different, sometimes conflicting outcomes from the same process … and Experience: It is essential that you have: * Experience creating and implementing Service Design and Improvement programmes * Extensive experience in designing and implementing either ITIL aligned processes or in best practice methodologies * Managing a wide variety of stakeholders with conflicting priorities It is desirable that you have: * Experience with implementing … Configuration Management Databases in a major tool, e,g. ServiceNow * ITIL Foundation, or better, Qualified How to apply As part of the application process you will be asked to upload a CV which outlines your experience, skills and fit for the role. Inspire People will assess your application against the more »