of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »
of junior team members. Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and more »
Bolton, Greater Manchester, North West, United Kingdom
K3 Capital Group Plc
of proactive solutions to common problems. Qualification & Experience: Bachelor's degree in InformationTechnology, Computer Science, or related field preferred, or equivalent work experience. ITIL foundation qualification would be a bonus. Previous experience in a service desk or technical support role is essential (2 year's experience or more is more »
Essential Technical Network Qualifications (e.g. VMWare, MCSE etc.) or equivalent qualification or relevant experience Degree or equivalent occupational/professional qualification or relevant experience ITIL Foundation European Computer Driving License (ECDL) Desirable PRINCE2 Foundation Knowledge/Experience Essential Servers & Storage Experience VMWare vSphere Experience Microsoft Active Directory Experience Microsoft Server more »
hardware, software, and networking technologies. Strong problem-solving skills and the ability to handle complex technical issues. Excellent communication and interpersonal skills. Familiarity with ITIL or other IT service management frameworks more »
could be deployed while developing and manages an auditing process for the Office 365 ecosystem for both internal and external customers. Understanding of ITIL processes preferred & v3 certifications a major plus. more »
cloud and associated capabilities Fluency in reading logfiles and network traces to troubleshoot complex technical issues A good understanding of service and delivery concepts, ITIL, Lean, Six Sigma, CI/CD,etc A demonstrable ability to adapt to change, an aptitude for self development and to develop others where appropriate more »
Server (2012/2016/2019 & 2022) • Experience with Monitoring Software Business Competencies: To succeed in this role, you’ll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: • Strong Technical skills. • Accountability and more »
Server (2012/2016/2019 & 2022) Experience with Monitoring Software Business Competencies: To succeed in this role, you'll need knowledge of utilizing ITIL best practice as well as experience within an IT customer service environment. You would be required to demonstrate the following: Strong Technical skills. Accountability and more »
assist with implementation of it as well as preventative measures. (Relevant skill level: working) Service Management Framework knowledge . You have awareness of key ITIL or other applicable ITSM framework operational processes. (Relevant skill level: awareness) Service focus . You can take inputs and establish coherent frameworks that work. (Relevant more »
Level/Diploma Level 3 or 2 years 1st Line Support Experience Demonstrate commitment to ongoing personal development Desirable HND Computer Studies or equivalent ITIL Foundation Qualification EXPERIENCE Essential Experience in delivering IT facilities 2 years 1st Line Support Experience Experience of Windows Operating systems and Active Directory Management Exchange more »
ensuring that services delivered within the Trust reflect best practice with respect to organisational, NHS and legislative requirements and guidelines including IT InfrastructureLibrary (ITIL), Data Protection Act (1998), Information Standards, Information Security and compliance with NHS Information Governance Participate in Information Governance and security as required and ensure appropriate more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
C or above in English & Mathematics or equivalent industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification ITIL Foundation Qualification (desirable). What we offer We offer great rewards and perks including: excellent supervision, peer support, learning opportunities and career prospects retail and more »
York, England, United Kingdom Hybrid / WFH Options
FDS, A DXC Technology Company
keyboards, memory, hard drives with network fault troubleshooting with network printer installs and configuration with remote tools to control end user devices understanding of ITIL incident management to work independently (but still part of a larger team) Desirable skills/qualifications: or current SC security clearance desirable license with own more »
S20, Beighton, Sheffield, South Yorkshire, United Kingdom
Kathryn Hanks Recruitment Ltd
to achieve deadlines & resolve issues. Analytical and methodical approach to problem solving. Excellent interpersonal and communication skills - in verbal and written English. Awareness of ITIL would be an advantage. Personal Qualities The role is based in Sheffield, but travel will be required all over the UK mainland. As this is more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Parkdean Resorts
Some of the skills and experience we are looking for: At least 1 year of experience in a service delivery role, Experience working with ITIL or an understanding of the framework, Experience of service desk functions including SLA management, Proven ability to manage large volume activities, across multiple work streams more »
Newton-Le-Willows, Merseyside, North West, United Kingdom
Speedy Hire
systems Application Support Skills Good all round knowledge of IT Good appreciation of service excellence Desirable SQL Server 2008R2 & 2012 DBA Knowledge Familiarity of ITIL best practises Experience of working in a Service Orientated Environment Experience of supporting mobile workforce What we offer: 26 days holiday (plus bank holidays) Life more »
Windows 10 & 11 OS and applications support. Apple macOS and applications support. Mobile Phone (Android & iOS) and Mobile Device Management. Remotely supporting end users. ITIL processes and ticketing systems (ServiceNow). Microsoft Autopilot deployment, Entra and Intune. VPN, remote/wireless access connectivity configuration and maintenance. FollowMe printing (PrinterLogic, Ysoft more »
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Egress Software technologies
relationship-building Demonstrable role/skill equivalency experience Desirables Interest or knowledge around the area of Security Understanding of frameworks and standards such as ITIL, Agile, Lean, Prince2 Additional team management experience such audit, budget and rota management What rewards and benefits would I get in this role? 25 days more »
field of Information systems design, development and implementation. Desirable Masters or further professional qualifications in the field of information systems design, development and implementation. ITIL qualification Other requirements Essential Ability to travel independently in accordance with Trust policies and service need. Experience Essential Experience in developing and deploying KPI proformas more »
with all internal and external members of staff. Profile A successful IT Service Lead should have: Relevant experience and/or IT qualifications (CompTIA+, ITIL etc). Proven years of experience in a customer facing IT role. Strong technical understanding of a variety of IT services and devices (including Microsoft more »
Rotherham, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
Mathematics or equivalent industry Standard computing qualifications such as Microsoft and CompTIA, CompTIA Network+, Security+, Server+ or other certification MCSA/MCSE qualifications (desirable) ITIL Foundation Qualification (desirable). What we offer We offer great rewards and perks including: excellent supervision, peer support, learning opportunities and career prospects retail and more »
Middlesbrough, England, United Kingdom Hybrid / WFH Options
GB Bank
Demonstrable knowledge of adhering to industry regulations PS21/3, PS6/21, and international standards such as ISO22301. Good knowledge and application of ITIL Incident and Problem management practices. Proven experience with running Major Incident Management and Crisis Management. Proven record in the development of business continuity deliverables e.g. more »
standards of quality and professionalism. Display excellent time management abilities. Collaborate effectively as part of a team to achieve operational excellence. Possess awareness of ITIL methodologies and best practices. Previous experience in a similar role is preferred. Show flexibility in adapting to the evolving needs of the team. Adhere strictly more »
York, England, United Kingdom Hybrid / WFH Options
Candour Solutions
ESX, Horizon) · Storage management and administration · Experience of configuring and troubleshooting TCP/IP networking, including switches, routers, firewalls, VLANs and VPNs · Understanding of ITIL And how you will be using them day to day: This role has touch points with all areas of the business including senior leadership and more »
