Plymouth, Devon, South West, United Kingdom Hybrid / WFH Options
TQR
drive service improvement through planning and execution. Lead the procurement of the infrastructure architecture, including design, migration, integration and installation. Develop and mature ITservicemanagement principles, including governance, policies, processes, procedures, and standards. Act as most senior escalation point for IT operations issues and major incidents. Manage the ITmore »
to drive service improvements through planning and execution. Lead the procurement of infrastructure architecture, including design, migration, integration, and installation. Develop and mature ITservicemanagement principles, including governance, policies, processes, procedures, and standards. Ensure the quality of day-to-day infrastructure and network operations. Act as the senior escalation more »
critical multi-year programme of work. Focusing on the following areas: ServiceManagement Practices Data Governance/Management Common Service Data model - ServiceNow Adapt ITSM best practice focused on value and solving current business problems. Improve process across the Critical Service value chain (identification methodology, SLA, OLA, UPC, resource and more »
drive service improvement through planning and execution. Lead the procurement of the infrastructure architecture, including design, migration, integration and installation. Develop and mature ITservicemanagement principles, including governance, policies, processes, procedures, and standards. Be responsible for the quality of day-to-day infrastructure and network operations. Act as most more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Met Office
to coach and mentor junior colleagues, to facilitate knowledge sharing and improve wider team capability. Awareness of ITIL best practice and use of ITserviceManagement tools such as JIRA/ServiceNow to help manage the team's workload. Experience of development and delivery using Agile principles. How to apply more »
existing employees. Focus on enhancing ServiceManagement Practices (ITIL V4/IT4IT), Data Governance/Management, CSDM (Common Service Data Model), and more. Adapt ITSM best practices to solve current business problems and drive value. Improve processes across the Critical Service value chain. Implement a ServiceManagement Office. Collaborate closely … V4/IT4IT). Familiarity with Data Governance/Management principles. Experience with CSDM (Common Service Data Model), particularly within ServiceNow. Ability to adapt ITSM best practices to drive value and solve business problems. Strong negotiation skills with the ability to get good value out of contracts and suppliers. Exceptional more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Met Office
We're looking for an exceptional Service Delivery Manager to help us make a difference to our planet. As our Service Delivery Manager, the job may be suitable for hybrid working, which is where an employee works part of the more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Cognizant
to join our multinational corporation with a focus on excellence in delivery management. The ideal candidate will bring a wealth of experience in ITservicemanagement, project stakeholder management, planning and delivery. This role is pivotal in ensuring the successful execution of projects, enhancing customer satisfaction, and driving continuous improvement … in our delivery processes. Essential Skills: Experience: Senior Experience required Required Skills: ITServiceManagement, Delivery Management and Project Stakeholder experience required Management Domain Skills: Planning and Delivery The Cognizant community: We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and more »