ITSM Jobs in the Midlands

1 to 25 of 42 ITSM Jobs in the Midlands

Head of Service Assurance

Birmingham, West Midlands, United Kingdom
Intercity Technology Limited
will maintain our high standards. What we are looking for: Ideally degree educatated or equivalent ITIL Foundation Lean 6 Sigma Experience of CRM and ITSM Systems Strong experience in an MSP Deep understanding of technologies within our portfolio Evidence of building multi-disciplinary teams Good understanding of financial management An more »
Employment Type: Permanent
Posted:

Head of Group IT Service Operations

Chesterfield, Derbyshire, United Kingdom, Wingerworth
Hybrid / WFH Options
Vermelo RPO
of successfully recruiting and retaining high calibre employees. Strong technical background, with the ability to challenge technical resources (internal and external suppliers). ITIL\ITSM accreditation or similar qualifications. Experience with cloud technologies, such as Office 365 (inc SharePoint) and Azure. Experience or knowledge equivalent to dealing with M&A more »
Employment Type: Permanent
Posted:

IT Service Desk Analyst

Birmingham, West Midlands, West Midlands (County), United Kingdom
In Technology Group
Managers, and Infrastructure teams. To excel in this role, you should possess: Strong familiarity with ITIL practices and Service Level Agreements. Proficiency in IT Service Management and front-line technical IT support. Expertise in prioritizing and managing daily workload autonomously. Competence with Windows environments, Microsoft Office suites, and Active Directory more »
Employment Type: Permanent
Salary: £30000 - £33000/annum Excellent benefits
Posted:

Senior Azure Administrator

Birmingham, England, United Kingdom
Version 1
Consult with customers across a cross-team environment. Documentation and development of designs, processes, and procedures. Work within a structured ITIL/ISO20000 IT Service Management environment. Works directly with client to gather requirements, design solutions, build proof of concepts and implement solutions. Excellent presentation and reporting skills arising from more »
Posted:

Onsite IT Support Engineer - Desktop Support

Birmingham, West Midlands (County), United Kingdom
Hybrid / WFH Options
Jumar Solutions
/Desktop support across medium/large organisations Proficiency in MS365, Azure Cloud services, Active Directory, and Microsoft Windows Familiarity with helpdesk ticketing systems (ITSM tools). ServiceNow/Halo experience essential Ideally ITIL and MCSE qualified Strong customer service orientation, good communication, teamwork and interpersonal skills Ability to problem more »
Employment Type: Permanent
Salary: £30000 - £35000/annum Hybrid working, Medical
Posted:

Support Technician

Alfreton, Derbyshire, East Midlands, United Kingdom
Inplace Personnel Services Ltd
IT Management Team. Liaise with 3rd party support. Stock management of IT equipment. Key Skills, Experience and Competencies Jira Service management or any other ITSM solution. Windows Operating Systems including 7/10/11 Microsoft Office Suite. Windows Server 2016/2019/2022 Microsoft cloud services Azure Entra more »
Employment Type: Permanent
Salary: £28,000
Posted:

1st Line Support Technician

Alfreton, Derbyshire, East Midlands, United Kingdom
ABC Mobility Group
IT Management Team. Liaise with 3rd party support. Stock management of IT equipment. Key Skills, Experience and Competencies Jira Service management or any other ITSM solution. Windows Operating Systems including 7/10/11 Microsoft Office Suite. Windows Server 2016/2019/2022 Microsoft cloud services - Azure, Entra more »
Employment Type: Permanent
Posted:

IT Infrastructure Engineer

Leicester, Leicestershire, East Midlands, United Kingdom
SF Recruitment (Tech)
and problem-solving skills. - Excellent communication and collaboration skills. Technical Environments: Windows 10, Office 365, Exchange/Outlook, Teams, Active directory, Sophos MDM, Jira (ITSM), Windows server 2012, 2016, VMware, VEEAM, Fortinet, VPN, TCP/IP, Wi-Fi more »
Employment Type: Permanent
Salary: £45,000
Posted:

Senior IT Support Engineer GBP 30000

Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
In Technology Group Limited
of hands-on experience in infrastructure, cloud computing, and related services. * Verified proficiency in Microsoft 365, Azure, SharePoint, Teams, and Intune. * Proficiency in utilizing ITSM tools such as Freshservice or equivalents. * Proficiency with databases including Microsoft SQL and Postgres, as well as experience with SSRS. * Familiarity with virtualization technologies such more »
Employment Type: Permanent
Salary: £28,000
Posted:

Network Operations Center Engineer

Rugby, England, United Kingdom
Tech Mahindra
and proxies that underpin multiple data centres. working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios etc. working with any ITSM tool such as Service Now. certified or recent relevant experience working in ITIL controlled environment. verbal and written communication skills. includes P1 Operational on-call more »
Posted:

Head of Infrastructure Delivery

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Hays
in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident more »
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Technical Operations manager

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Hays
in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident more »
Employment Type: Permanent, Work From Home
Salary: £75,000
Posted:

Head of Infrastructure Delivery

Erdington, West Midlands, West Midlands (County), United Kingdom
Hybrid / WFH Options
Hays Technology
in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident more »
Employment Type: Permanent
Salary: £70000 - £75000/annum 70000
Posted:

Technical Operations manager

Erdington, West Midlands, West Midlands (County), United Kingdom
Hybrid / WFH Options
Hays Technology
in our business processes and toolsets via automation. You will have proven experience. You use tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident more »
Employment Type: Permanent
Salary: £70000 - £75000/annum 70000
Posted:

IT Support Engineer

Loughborough, Leicestershire, United Kingdom
Deerfoot IT Resources Limited
environment. You will also require the following: Active Directory and Microsoft 365 Admin Administration of MDM platform IAM, Single Sign On and MFA Technologies ITSM Tools and Document Management Systems Qualification in ITIL Foundation V4. If you're looking to make a positive impact and create change, possessing an inclusive more »
Employment Type: Permanent
Salary: £27500/annum
Posted:

Network Operations Center Engineer

Rugby, England, United Kingdom
Hybrid / WFH Options
LanceSoft UK
that underpin multiple data centres. Experience working with alerting and monitoring tools such as CISCO DNA-C, Prime, Nagios etc. Experience working with any ITSM tool such as Service Now. ITILv3/ITIL4 certified or recent relevant experience working in ITIL controlled environment. Strong verbal and written communication skills. Role more »
Posted:

Support Developer

Birmingham, West Midlands, United Kingdom
Hybrid / WFH Options
Applause IT Limited
SSRS, SSIS IIS configuration, AJAX Non-technical Skills: Strong problem-solving abilities. Excellent communication skills. Conscientious and proactive work ethic. Familiarity with ITIL/ITSM environments. Ability to lead a support team. Ready to make a difference? Please hit APPLY NOW!!!! Support Developer | ASP.Net | C# | ITIL | SQL Server | Oracle | Software more »
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

IT Incident Manager

Leicester, Leicestershire, United Kingdom
Clearwater People Solutions
Key skills for the IT Incident Manager: Minimum 5 years' experience managing ITIL processes in medium to large organizations. Proficiency with helpdesk ticketing systems (ITSM tools) and IT Applications/Infrastructure. ITIL Foundation qualification is a must. Proven experience handling major incidents and crisis management. Exceptional customer service, communication, teamwork more »
Employment Type: Permanent
Salary: £50000 - £60000/annum Remote working
Posted:

IT Apprentice (Fortem)

Oakwood Court, Little Oak Drive, Annesley, Nottingham, England
FORTEM SOLUTIONS LIMITED
vendor certifications in addition to the Level 3 Information Communication Technician apprenticeship qualification: CompTIA A+ CompTIA Cloud Essentials+ BCS Level 3 Award in IT Service Management & Business Processes Key areas covered are: Support Technician Maintenance or repair of systems faults Support for the roll-out of installation and commission of more »
Employment Type: Advanced Apprenticeship
Salary: £18,600.00
Posted:

ICT Level 1 Technician

Grantham, England, United Kingdom
Bahwan CyberTek
Admin Comfortable with general IT Lenovo support Managing user permissions on Azure and other cloud service providers Important: Awareness of software delivery lifecycle (ITIL ITSM) Jira/Confluence Awareness of structured data management and SQL Desirable MS Dynamics experience is advantageous Experience of MS Omnichannel is a plus Enhanced DBS more »
Posted:

SIAM Critical Incident Manager

Solihull, England, United Kingdom
HCLSoftware
of the organization Proven expert in managing multiple stakeholders at all levels of the organization, but specifically at senior management level. Understanding of Technologies & ITSM Tool Coordination, negotiation, and persuasion skills Other note/s: 6 months to 1 year contract Main core experience on managing major incident bridges and more »
Posted:

Infrastructure Engineer

Burton Upon Trent, England, United Kingdom
Hybrid / WFH Options
Clinigen
environment of 2 days per week office based, 3 days WFH. As our newly appointed Infrastructure Engineer your key responsibilities will include: To establish ITSM standards, processes and guidelines that are in line with industry standards and best practices. Subject Matter Expert (SME) level of hands-on knowledge in Wintel more »
Posted:

Support Developer

Birmingham, England, United Kingdom
Hybrid / WFH Options
Applause IT Recruitment
/CSS, ASP.Net, JavaScript, jQuery, Bootstrap Entity Framework, Oracle, Java, SSRS, SSIS Non-technical Skills: Conscientious and proactive work ethic. Familiarity with ITIL/ITSM environments. Ability to lead a support team. Does this role sound like it could be the right fit for you? APPLY NOW!!!! Support Developer | ASP.Net more »
Posted:

Infrastructure Manager

Birmingham, England, United Kingdom
Hybrid / WFH Options
CRG Recruitment Ltd
Skills required, Experience of leading and managing high-performing teams. Strong working knowledge and experience of the following technologies; Azure Sentinel, Advanced analysis skills, ITSM Tools, Cloud based services, Discovery Tools, Active Directory, IIS Management, PowerShell, Office 365 application stack, Azure Platform, SQL Server Administration, SharePoint Online, Teams, Windows Server. more »
Posted:

Senior ServiceNow Technical Consultant

Birmingham, West Midlands (County), United Kingdom
Hybrid / WFH Options
Linking Humans
Extensive experience as a ServiceNow Technical Consultant, with a strong portfolio of successful projects. Deep expertise in ServiceNow development, configuration, and integration. Proficiency in ITSM, ITOM, ITBM, and other relevant ServiceNow applications. Exceptional problem-solving and analytical skills. Strong communication and interpersonal skills, with the ability to convey complex technical more »
Employment Type: Permanent
Salary: £55000 - £70000/annum
Posted:
ITSM
the Midlands
10th Percentile
£22,500
25th Percentile
£25,500
Median
£50,000
75th Percentile
£65,000
90th Percentile
£73,750