Stoke-On-Trent, England, United Kingdom Hybrid / WFH Options
Bestway Healthcare UK
levels. Management and daily operation of the 3rd Party cloud hosted VOIP telephony platform (Cisco WebEx), supporting general system configuration: Back Office & Call Centre, IVR, Routing, Hunt Groups, Call Recording. Daily operation of the monitoring platform SolarWinds, ensuring all event alerting is configured as necessary, working with the application specialist more »
Data Analyst/Information Analyst/Reporting Analyst/Telecoms Analyst/(Telephony – VoIP, IVR systems). NB : Due to Security vetting requirements, candidates must be have lived in the UK for 3 consecutive years and have British citizenship, or pre-settled or settled-status. This hugely successful software solutions … future. The position needs someone with a technical mindset; the client would ideally like someone to have a working understanding of Telco - VoIP and IVR - but training can be given. Using various tools, you’ll be connecting to the client’s systems (speech-related products), extracting, analysing and investigate their more »
