12 of 12 Incident Management Jobs in County Antrim

Senior Major Incident Manager Office based - Belfast Command Hub (with on-call requirements) Permanent As part of our investment in technology operations, we've established the Command Hub in Belfast to strengthen how we coordinate, govern and continuously improve incident response. We're looking for a highly experienced … Senior Major Incident Manager to join and lead the team. You'll be responsible for maintaining a robust, efficient and well governed 24x7 incident management capability, ensuring effective coordination when incidents occur and driving continuous improvement across the organisation. You will act as an escalation point ...

business. You'll lead the delivery and continuous improvement of critical IT services, including the service desk, field services, end-user computing, device lifecycle management and wider support functions, ensuring every interaction is reliable, secure and customer-focused. You'll be at the heart of driving service excellence, overseeing … operational performance, leading major incident response, managing supplier partnerships and ensuring support teams are empowered to perform at their best. Working closely with the Head of IT Services, you'll use data, insight and user feedback to identify opportunities for improvement, enhance service quality and deliver measurable value ...

obligations, and operational risks are effectively managed. Given the nature of the services supporting national infrastructure, the role demands strong leadership in service governance, incident management, cyber resilience, business continuity, stakeholder engagement, and regulatory compliance. Key Responsibilities Service Delivery Leadership Own end-to-end service delivery for critical … business and operational services. Ensure contractual service levels, KPIs, and operational commitments are consistently achieved. Lead multi-disciplinary delivery teams across operations, engineering, service management, security, infrastructure, and applications. Customer & Stakeholder Management Act as the primary service management contact for senior customer stakeholders. Build trusted relationships with ...

pipelines for database provisioning, schema changes, migrations, and configuration management. Partner with product engineering, SRE, security, and cloud teams to define SLAs/SLOs, incident response, root cause analysis, and risk mitigation. Establish monitoring, alerting, and observability for database health and performance. Drive proactive incident prevention. Define … access, security, backups, and compliance. Participate in design reviews, capacity planning, and product inception to translate feature requirements into scalable data solutions. Lead post-incident reviews and continuous improvement initiatives to reduce mean time to detect and recover. Represent the database platform across cross-functional initiatives and influence long ...

growth. This is a hands-on leadership role at the heart of Platform Engineering. You'll run the security working group, own the vulnerability management lifecycle, and embed security across development, platform, and product. Making it a shared responsibility, not a siloed function. You'll need sharp technical instincts … security working group, setting priorities and driving resolution Translate threat intelligence into actionable engineering tasks and deliver monthly risk summaries to the ELT Vulnerability & Incident Management Own the full vulnerability lifecycle: discovery, triage, remediation, and reporting Coordinate incident response and set risk-based remediation timelines Security Tooling ...

high availability requirements. As a Senior Technical Operations Engineer, you will also guide junior engineers to solve complex problems, take part in large-scale incident bridges and help to build new processes and procedures. OCI IN As cloud investment in Northern Ireland continues to grow, companies and governments … Install, monitor, maintain, support, and optimize all production server hardware and software. Provide technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

engineering best practices, with support from Lead and Principal Engineers. Own the design, development, deployment, and ongoing support of Workday integrations across Human Capital Management (HCM), Payroll, Benefits, Recruiting, Talent, Learning, and other Workday modules. Define and implement enterprise integration At Allstate, great things happen when our people work … engineering best practices, with support from Lead and Principal Engineers. Own the design, development, deployment, and ongoing support of Workday integrations across Human Capital Management (HCM), Payroll, Benefits, Recruiting, Talent, Learning, and other Workday modules. Define and implement enterprise integration strategies that support scalability, security, maintainability, and operational excellence. ...

engineering best practices, with support from Lead and Principal Engineers. Own the design, development, deployment, and ongoing support of Workday integrations across Human Capital Management (HCM), Payroll, Benefits, Recruiting, Talent, Learning, and other Workday modules. Define and implement enterprise integration strategies that support scalability, security, maintainability, and operational excellence. … Drive adoption of modern engineering practices including CI/CD, automated testing, monitoring, observability, and Infrastructure as Code where appropriate. Oversee production support processes, incident management, root cause analysis, and continuous improvement activities. Collaborate with Workday product teams to leverage new capabilities and best practices. In partnership with ...

with Engineering, Security, and Architecture, and provide regular reporting to the CTO office on performance, security, and service levels. Key responsibilities include infrastructure lifecycle management (switches, routers, firewalls, load balancers, compute, and storage), capacity planning, disaster recovery planning and testing, change and incident management, and maintaining technical … Layer 2/3 protocols Scripting ability in Bash, PowerShell, Python, or similar Experience with network security (NAC, packet decryption/re-encryption, certificate management) Disaster recovery planning and implementation Degree-level education or equivalent experience Desirable AWS or Azure experience VoIP implementation and support Certifications: JNCIP, JNCIE, PCNSA ...

part of the wider ‘Order Engineering’ group. The Core team owns key parts of Olo’s platform, including baskets, orders, checkout, promotions, capacity management, and the services that power ordering experiences at scale. We build and maintain the APIs, services, and tools that brands and partners rely … influence across a broad and business‐critical area of the platform while helping evolve the architecture for the next stage of growth. On a management level, the team is led by a dedicated Engineering Manager who is based in Northern Ireland. How you’ll make an impact Exhibit mastery ...

that balance quality, performance, and delivery timelines. Implement high‐quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices. Lead troubleshooting and incident management, addressing critical production issues and enhancing system reliability. Advocate for and implement improvements in development practices, such as enhancing CI/ ...