10 of 10 Incident Management Jobs in County Antrim

Senior Major Incident Manager Office based - Belfast new command hub (with on-call requirements) Permanent As part of our investment in technology operations, were establishing the Command Hub in Belfast to strengthen how we coordinate, govern and continuously improve incident response. Were looking for a highly experienced Senior … Major Incident Manager to lead a team responsible for maintaining a robust, efficient and well governed 24x7 incident management capability, ensuring effective coordination when incidents occur and driving continuous improvement across the organisation. You will act as an escalation point for complex or time-critical major incidents ...

acting as an escalation point for complex incidents and requests. This role combines hands-on troubleshooting with mentoring analysts, ensuring adherence to IT Service Management (ITSM) best practices and delivering exceptional customer service. The IT Service Desk operates on a weekly rotational schedule to ensure full coverage and support. … require in-depth technical knowledge. Escalation Point: Serve as the primary escalation for the IT Service Desk team, ensuring timely resolution of critical issues. Incident Management: Perform detailed diagnosis and resolution for high-impact incidents, collaborating with other IT teams when necessary. Knowledge Management: Create and maintain ...

cloud platform, collaborate across teams to promote standardization and resiliency, and participate in on-call rotations. Youll be a key voice in observability, change management, and service scalability. iManage is experiencing explosive growth in its flagship cloud product. Were seeking software and systems engineers specializing in reliability and platform … products. Writing/designing automation, orchestration, observability, and disaster readiness into our products. Coordinating and participating in production support and on-call rotations. Leading incident management efforts and post-incident retrospectives. iM Qualified Because I Have Comfortability writing design documents/postmortems and refactoring application code when ...

encouraged to move beyond a specialized database mindset to become a broad generalist, developing skills across modern data technologies. Accountabilities System Health & Proactive Incident Management: Monitor database system health and participate in a follow-the-sun incident response rotation. Respond to and resolve database-related incidents, diagnose ...

large internal user base across a modern Microsoft environment. This is a hands-on EUC role combining high-quality user support with endpoint management and continuous improvement, ideal for someone who enjoys both resolving technical issues and enhancing the overall end user experience. You will provide 2nd/… line support across a range of channels (phone, email and in-person), ensuring a responsive and customer-focused service. Alongside incident management, you will take ownership of key EUC areas - particularly Intune configuration, application packaging and automation - helping to improve stability, efficiency and user experience. The Role Deliver ...

desk operations for company Server/Desktop/Laptop infrastructure. Oversee patching server and client side, implementation of company antivirus policy, backups, and desktop management policies for both Atlas and its customers. Install, maintain, and support deployed solutions, including internal training. Serve as the technical lead on ICT services … Microsoft server based solutions, Microsoft Office365 & Migrations. Proven ability of solution design and customer facing technical sales support and solution design. Proven ability of incident management and fault diagnostic. Demonstrable ability to successfully receive technical training subsequently Evidence of ability to investigate issues, analyse and present options ...

desk operations for company Server/Desktop/Laptop infrastructure. Oversee patching server and client side, implementation of company antivirus policy, backups, and desktop management policies for both Atlas and its customers. Install, maintain, and support deployed solutions, including internal training. Serve as the technical lead on ICT services … Microsoft server based solutions, Microsoft Office365 & Migrations. Proven ability of solution design and customer facing technical sales support and solution design. Proven ability of incident management and fault diagnostic. Demonstrable ability to successfully receive technical training subsequently Evidence of ability to investigate issues, analyse and present options ...

standards across performance, security, and quality Managing delivery, risks, and dependencies across teams Supporting engineers through 1-1s, growth, and career development Overseeing incident management and continuous improvement What You'll Bring Experience leading engineering teams (2+ years) Strong software engineering background (8+ years) Experience with scalable … systems (Java or C#) Solid understanding of databases (SQL Server or similar) Strong communication and stakeholder management skills Experience in Agile environments Nice to have: Experience in payments/fintech Knowledge of security or PCI environments Why Join? Highly scalable, real-time systems with real impact Strong engineering culture ...

Months The Role Industrial Automation Engineer for a Aircraft Manufacturer in UK Your Responsibilities The designated service will execute the following work packages: Incident Management & Coordination: o Serve as the single point of contact (SPOC) for all Automation hardware outages. o Identify necessary technical actions and mobilize … appropriate teams immediately upon incident report. o Facilitate real-time communication between all parties to prevent create silo. Asset & Strategy Intelligence: o Conduct detailing of all the assets in the plant which are part of the Industrial Automation layer o Develop and maintain a comprehensive Industrial Asset Database. ...

creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. You'll help banks, asset management and insurance organizations own their future by helping them to transform and create new business models to meet changing customer needs and drive sustainability. … asset classes (FX, Rates, Credit, Equities, and OTC Derivatives). You will ensure seamless alignment between front-office trading desks, quantitative research, and risk management to meet regulatory, operational, and strategic objectives within a global investment banking environment. While the scope of each project may be different, your duties ...