1 to 25 of 40 Incident Management Jobs in County Antrim

Major Incident Manager Belfast Up to £70,000 + On-Call Payments Location: Belfast On-site Salary: £60,000 £70,000 depending on experience Clearance: Must be eligible for SC Clearance Were looking for an experienced Major Incident Manager to join a growing Major Incident Management … develop best practice and drive continuous improvement. What youll be doing Taking ownership of major and business-critical incidents through to resolution Leading Major Incident bridge calls and coordinating technical and operational teams Managing escalations and communicating effectively with senior stakeholders Driving improvements across Major Incident Management ...

part of our investment in technology operations, we've established the Command Hub in Belfast to strengthen how we coordinate, govern and continuously improve incident response. We're looking for a highly experienced Senior Major Incident Manager to join and lead the team. You'll be responsible … maintaining a robust, efficient and well governed 24x7 incident management capability, ensuring effective coordination when incidents occur and driving continuous improvement across the organisation. You will act as an escalation point for complex or time‐critical major incidents, support team members during high‐severity events, and ensure service ...

observability of critical business applications and technology services Establish, monitor, and report on SLAs, SLOs, Error Budgets, availability, performance, and operational KPIs Lead Major Incident Management activities, coordinating cross-functional teams during outages and ensuring rapid service restoration and RCA completion Drive Problem Management by identifying recurring … issues, analyzing systemic failures, implementing corrective actions, and reducing operational risk Govern Change and Release Management processes, production readiness reviews, maintenance, and deployment activities Ensure effective observability through monitoring, alerting, logging, dashboards, and operational reporting Promote automation and operational efficiency through Infrastructure as Code, DevOps, self-healing, and auto ...

## Major Incident ManagerAplikujremote type: Oparte na pakiecie Officelocations: Newtownabbeytime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: 10121193Purpose of the role: Office based – Belfast Be at the heart of real time action. Come and join the team. We’ve just launched our brand new Tech … Command Centre in Belfast at our Hillview House office, and we’re growing a high impact team of Major Incident Managers who thrive in fast paced, high visibility environments. This isn’t a role you can do from the sidelines, being on-site means you’re fully immersed ...

brand new Tech Ops Command Centre in Belfast at our Hillview House office, and we’re growing a high impact team of Major Incident Managers who thrive in fast paced, high visibility environments. This isn’t a role you can do from the sidelines, being on‐site means … collaborative team where you’ll play a vital role in shaping how our Command Centre operates and evolves. Eligibility to undergo SC Clearance. Major Incident Manager What you’ll be doing Taking full ownership of major incidents from start to finish Determining severity, verifying priority, and reallocating where needed ...

quality, and in line with business priorities. By combining hands-on delivery leadership with effective team coordination, cross-business stakeholder engagement, and strong financial management, the role helps ensure billing capabilities are delivered reliably, efficiently, and with a clear focus on customer and business outcomesWhat you’ll be doingEnd … delivery approach. · Provide clear governance, status reporting, and decision support, escalating risks and issues at the right time to maintain delivery momentum. Financial & Commercial Management · Manage delivery finances including budgets, forecasts, cost tracking, and spend control, ensuring delivery remains commercially efficient and value-focused. · Support business case delivery ...

observability, and operational excellence of technology services while maintaining strong alignment with business objectives. This role serves as the primary owner of service health, incident and problem management, operational governance, continuous service improvement, and stakeholder engagement. The Service Manager partners closely with engineering, platform, infrastructure, security, and business … teams to deliver stable, resilient, and high-performing services that align with business objectives and customer expectations. The role drives proactive risk management, operational maturity, automation, and service improvements while ensuring adherence to established operational processes and governance standards. The role also provides leadership across incident, problem, change ...

Capita in Belfast is seeking a Senior Major Incident Manager to lead the Major Incident Management team within a 24x7 incident response operation. You will coordinate complex incidents, ensure timely resolution within SLAs, and drive continuous improvement across Capita services. The role requires strong leadership, expertise … ITIL-aligned incident management, and the ability to mentor staff while collaborating with cross-functional teams. #J-18808-Ljbffr ...

pipelines for database provisioning, schema changes, migrations, and configuration management. Partner with product engineering, SRE, security, and cloud teams to define SLAs/SLOs, incident response, root cause analysis, and risk mitigation. Establish monitoring, alerting, and observability for database health and performance. Drive proactive incident prevention. Define … access, security, backups, and compliance. Participate in design reviews, capacity planning, and product inception to translate feature requirements into scalable data solutions. Lead post-incident reviews and continuous improvement initiatives to reduce mean time to detect and recover. Represent the database platform across cross-functional initiatives and influence long ...

rotating shift pattern, ensuring 24x7 coverage for the Business. This role will primarily support the hours of 06:00-19:00 GMT/BST.Responsibilities Incident Management and Workload ExecutionCoordinate with Senior team members to identify broader patterns or trendsAssist in maintaining and improving Operational Standards & Documentation; including monitoring … refinement activities.What You Bring to the TeamStrong Technical knowledge, predominantly with Linux OS, to inform diagnosis & resolution of Incidents on critical customer facing systemsMajor Incident Management skillset, including creation and documentation of Major Incident detail and actions taken on Production systems, facilitation of investigation and resolution, communication ...

already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers … Operational readiness for new releases Safe production access and change coordination Production is a high-discipline environment. You make sure it stays that way. Incident Management You own the full lifecycle: High‐signal alerting and fast detection Structured incident response Clear internal and customer communication Blameless postmortems ...

operational support responsibilities, ensuring the reliability, scalability, and continuous improvement of critical systems.The ideal candidate will have deep experience in Python development, support and incident management, modern delivery methodologies, cloud platforms, and front-end JavaScript technologies.Key ResponsibilitiesProduction Support & OperationsProvide L2/L3 support for Python-based applications … production environmentsMonitor system performance, troubleshoot incidents, and perform root cause analysisDrive incident resolution, problem management, and continuous service improvementImplement and enhance monitoring, logging, and alerting solutionsPython DevelopmentDesign, develop, and maintain scalable applications using PythonWrite clean, maintainable, and well-tested code following best practicesContribute to architecture decisions and technical ...

support responsibilities, ensuring the reliability, scalability, and continuous improvement of critical systems. The ideal candidate will have deep experience in Python development , support and incident management , modern delivery methodologies , cloud platforms , and front-end JavaScript technologies . Key Responsibilities Production Support & Operations Provide L2/L3 support … Python-based applications in production environments Monitor system performance, troubleshoot incidents, and perform root cause analysis Drive incident resolution , problem management, and continuous service improvement Implement and enhance monitoring, logging, and alerting solutions Python Development Design, develop, and maintain scalable applications using Python Write clean, maintainable, and well ...

expertise to help maintain the availability, performance, and reliability of our critical SaaS applications. In this role, you will own and drive automation, monitoring, incident response, and infrastructure improvements across our multi-cloud, multi-region environment, working closely with senior engineering and cross-functional teams. What …/node failures, deployment rollbacks, ingress and networking issues, and resource/autoscaling problems. Participate in an on-call rotation (including weekends) and drive incident response from detection through resolution, with a primary focus on customer experience and minimizing impact. Drive improvements to disaster recovery, failover, and incident ...

high availability requirements. As a Senior Technical Operations Engineer, you will also guide junior engineers to solve complex problems, take part in large-scale incident bridges and help to build new processes and procedures.OCI IN As cloud investment in Northern Ireland continues to grow, companies and governments are moving … offerings. RESPONSIBILITIESInstall, monitor, maintain, support, and optimize all production server hardware and software.Provide technical support for complex technical issues which may include leading problem management cases and providing management status.Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution ...

RESPONSIBILITIESInstall, monitor, maintain, support, and optimize all production server hardware and software.Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status.Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution … maintenance of necessary security clearance.Experience with Linux System Administration, Kubernetes, Cloud, Exadata, Networking, Database, Storage, Compute, Virtualization and Troubleshooting.Experience participating in or running incident bridges.Customer focus, passion for delighting customers.Experience in cloud technical support, operations, incident management is preferred, but not required.Demonstrate ability to quickly learn ...

high availability requirements. As a Senior Technical Operations Engineer, you will also guide junior engineers to solve complex problems, take part in large-scale incident bridges and help to build new processes and procedures. OCI IN As cloud investment in Northern Ireland continues to grow, companies and governments … RESPONSIBILITIESInstall, monitor, maintain, support, and optimize all production server hardware and software. Provide technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution ...

monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution … necessary security clearance. Experience with Linux System Administration, Kubernetes, Cloud, Exadata, Networking, Database, Storage, Compute, Virtualization and Troubleshooting Experience participating in or running incident bridges. Customer focus, passion for delighting customers. Experience in cloud technical support, operations, incident management is preferred, but not required. Demonstrate ability ...

monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution … necessary security clearance. Experience with Linux System Administration, Kubernetes, Cloud, Exadata, Networking, Database, Storage, Compute, Virtualization and Troubleshooting. Experience participating in or running incident bridges. Customer focus, passion for delighting customers. Experience in cloud technical support, operations, incident management is preferred, but not required. Demonstrate ability ...

high availability requirements. As a Senior Technical Operations Engineer, you will also guide junior engineers to solve complex problems, take part in large-scale incident bridges and help to build new processes and procedures. OCI IN As cloud investment in Northern Ireland continues to grow, companies and governments … Install, monitor, maintain, support, and optimize all production server hardware and software. Provide technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution ...

enterprise monitoring platforms• Knowledge of Kafka or other real-time data streaming technologies• Strong Unix/Linux scripting skills for automation• Experience with incident management processes and ticketing systems (ServiceNow, JIRA)• Exposure to cloud platforms (AWS, Azure, or Google Cloud)• Understanding of data quality processes and reconciliation• Knowledge ...

enterprise monitoring platforms• Knowledge of **Kafka** or other real-time data streaming technologies• Strong **Unix/Linux scripting** skills for automation• Experience with **incident management** processes and ticketing systems (ServiceNow, JIRA)• Exposure to **cloud platforms** (AWS, Azure, or Google Cloud)• Understanding of **data quality** processes and reconciliation• Knowledge ...

knowledge and associated billing platform integrations. Event‐Driven Architecture & Domain‐Driven Design (DDD) experience. CI/CD Automation & DevOps tooling expertise. Production Support & Incident Management including root cause analysis and resilience planning. Cross‐Functional Stakeholder Management across Product, Architecture, Security, QA, and Operations teams. AI technologies within ...

scale enterprise environments.NetCracker RBM knowledge and associated billing platform integrations.Event-Driven Architecture & Domain-Driven Design (DDD) experience.CI/CD Automation & DevOps tooling expertise.Production Support & Incident Management including root cause analysis and resilience planning.Cross-Functional Stakeholder Management across Product, Architecture, Security, QA, and Operations teams.AI technologies within Software ...

workflows to increase operational efficiency and reduce manual intervention.Evaluate system designs and architectures for reliability, performance, security, and efficiency, ensuring best practices are followed.Lead incident response efforts and conduct deep-dive root cause analysis to implement long-term, innovative technical solutions.Develop and maintain comprehensive runbooks and procedures for incident … other containerization technologies Familiarity with CI/CD pipelines and tools such as Azure DevOps, Jenkins, Argo CD, Helm, GitHub.Experience with monitoring tools and incident management processes like Prometheus, Grafana, New Relic, DataDog, Splunk, Cloudwatch, Sumologic etc.Extensive understanding of networking and security concepts.Bonus Points For:Specialized SRE observability ...