5 of 5 Incident Management Jobs in County Antrim

Major Incident Manager - Belfast The Major Incident Manager will be reporting operationally to the Senior Major Incident Manager and on a day-to-day basis, working as part of a team of Major Incident Managers taking ownership of all major incidents and acting as the conduit … information flow between Service Delivery Managers and Recovery Essential: Previous experience in high-priority incident management in a multi-client or shared service environment ITIL awareness In addition you will also have: Knowledge of Remedy or similar tools and the Incident Management process Ability and willingness ...

reoccurrence Be a security advocate, fostering a culture of security awareness across engineering and business teams Act as the primary interface between security operations, Incident management and wider teams, ensuring seamless collaboration on security initiatives Provide clear documentation, reports, dashboards, and metrics to communicate application security status … security risks in organisations Experience managing and using security testing tools such as SIEM, EDR, WAF and vulnerability scanning solutions Direct experience with security incident management Proven ability to manage teams of analysts and engineers Familiarity with industry standards and frameworks such as OWASP ...

hire an Information Assurance/Technical Security Specialist to provide technical security advice and guidance on the efficient and effective secure through-life management of systems related to the use, processing, storage, and transmission of Thales information or data. This includes but is not limited to the technical oversight … Provide a central PoC for all IS/IT technical security matters and concerns, supporting delivery teams and businesses throughout project lifecycles. Change management: Conduct security reviews of internal/externally connected platform related changes ensuring Security risks, impacts and mitigations are managed appropriately. Cloud Security: provide security guidance ...

performance tuning and fault finding Partner with development teams to improve services through rigorous testing and release procedures Participate in system design consulting, platform management, and capacity planning Create sustainable systems and services through automation and uplifts Balance feature development speed and reliability with well-defined service level objectives … tools (e.g., Prometheus, Grafana, ELK stack, Cloudwatch). Excellent problem-solving skills and the ability to troubleshoot complex issues in distributed systems. Experience of Incident management and blameless postmortems that includes driving the incident response efforts during outages and other critical incidents, resolution, and communication ...

cause analysis and assist in implementing service improvements. Shift Lead Responsibilities Allocate and oversee tasks across the shift team, covering monitoring, call handling, and incident management. Provide procedural guidance to ensure consistent service delivery and operational standards. Support the resolution of service incidents and assist team members to develop … their technical and operational capability. Manage escalations for major incidents and liaise with senior management when required. Contribute to staff development, performance reviews, and internal training initiatives. Drive continuous improvement efforts and ensure SLA compliance with a target of 95%+ resolution rates. Oversee operational handovers and ensure outstanding ...