23 of 23 Incident Management Jobs in County Antrim

## Major Incident ManagerAplikujremote type: Oparte na pakiecie Officelocations: Newtownabbeytime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: 10121193Purpose of the role: Office based – Belfast Be at the heart of real time action. Come and join the team. We’ve just launched our brand new Tech … Command Centre in Belfast at our Hillview House office, and we’re growing a high impact team of Major Incident Managers who thrive in fast paced, high visibility environments. This isn’t a role you can do from the sidelines, being on-site means you’re fully immersed ...

identify critical business services and processes, assess operational impacts and dependencies, define recovery requirements and develop practical Business Continuity arrangements aligned with existing crisis management, incident management and service recovery frameworks. The role will apply strong Business Analysis and consultancy skills to facilitate stakeholder engagement, analyse business … applicable. Translate BIA and dependency analysis into practical Business Continuity Plans and recovery arrangements, ensuring appropriate ownership, roles, escalation and communications and alignment with incident response, crisis management and IT service recovery arrangements. Maintain plans through appropriate review, approval, validation and change processes. Identify resilience gaps, risks, control ...

pipelines for database provisioning, schema changes, migrations, and configuration management. Partner with product engineering, SRE, security, and cloud teams to define SLAs/SLOs, incident response, root cause analysis, and risk mitigation. Establish monitoring, alerting, and observability for database health and performance. Drive proactive incident prevention. Define … access, security, backups, and compliance. Participate in design reviews, capacity planning, and product inception to translate feature requirements into scalable data solutions. Lead post-incident reviews and continuous improvement initiatives to reduce mean time to detect and recover. Represent the database platform across cross-functional initiatives and influence long ...

identify critical business services and processes, assess operational impacts and dependencies, define recovery requirements and develop practical Business Continuity arrangements aligned with existing crisis management, incident management and service recovery frameworks. The role will apply strong Business Analysis and consultancy skills to facilitate stakeholder engagement, analyse business … applicable. Translate BIA and dependency analysis into practical Business Continuity Plans and recovery arrangements, ensuring appropriate ownership, roles, escalation and communications and alignment with incident response, crisis management and IT service recovery arrangements. Maintain plans through appropriate review, approval, validation and change processes. Identify resilience gaps, risks, control ...

already run on - turning organisational knowledge into measurable business outcomes. A joint venture between Hafnia and Símbolo, backed by leading maritime partners including Marfin Management, C Transport Maritime, Trans Sea Transport, and BW Epic Kosan. Born in maritime, now scaling rapidly across industries. We are now onboarding enterprise customers … Operational readiness for new releases Safe production access and change coordination Production is a high-discipline environment. You make sure it stays that way. Incident Management You own the full lifecycle: High‐signal alerting and fast detection Structured incident response Clear internal and customer communication Blameless postmortems ...

World-Class Teams. One Expert at a Time. Are you ready to be part of a dynamic team at the forefront of subscription spend management innovation? At TRG Screen, we're not just redefining how organizations manage their subscription expenses – we're shaping the future of the industry. With … excellence, we empower businesses around the globe to optimize their subscription investments and drive sustainable growth. Join us in our mission to revolutionize subscription management and make a meaningful impact on the way businesses access and utilize critical information. At TRG Screen, your talent and ambition will find ...

support responsibilities, ensuring the reliability, scalability, and continuous improvement of critical systems. The ideal candidate will have deep experience in Python development , support and incident management , modern delivery methodologies , cloud platforms , and front-end JavaScript technologies . Key Responsibilities Production Support & Operations Provide L2/L3 support … Python-based applications in production environments Monitor system performance, troubleshoot incidents, and perform root cause analysis Drive incident resolution , problem management, and continuous service improvement Implement and enhance monitoring, logging, and alerting solutions Python Development Design, develop, and maintain scalable applications using Python Write clean, maintainable, and well ...

expertise to help maintain the availability, performance, and reliability of our critical SaaS applications. In this role, you will own and drive automation, monitoring, incident response, and infrastructure improvements across our multi-cloud, multi-region environment, working closely with senior engineering and cross-functional teams. What …/node failures, deployment rollbacks, ingress and networking issues, and resource/autoscaling problems. Participate in an on-call rotation (including weekends) and drive incident response from detection through resolution, with a primary focus on customer experience and minimizing impact. Drive improvements to disaster recovery, failover, and incident ...

will build Business Impact Assessments, map critical processes and dependencies, and translate that analysis into clear Business Continuity Plans aligned with existing crisis and incident management arrangements. You will also support wider process change initiatives and the development of requirements for new technology solutions, so this suits … strengthen existing arrangements Translate workshop outputs into clear Business Continuity Plans, procedures, process maps and improvement actions Align business continuity requirements with existing incident response, crisis management and service recovery arrangements Define plan ownership, roles, responsibilities, escalation routes and governance arrangements Run scenario-based exercises, capture lessons learned ...

knowledge and associated billing platform integrations. Event‐Driven Architecture & Domain‐Driven Design (DDD) experience. CI/CD Automation & DevOps tooling expertise. Production Support & Incident Management including root cause analysis and resilience planning. Cross‐Functional Stakeholder Management across Product, Architecture, Security, QA, and Operations teams. AI technologies within ...

monitor, maintain, support, and optimize all production server hardware and software. Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution … necessary security clearance. Experience with Linux System Administration, Kubernetes, Cloud, Exadata, Networking, Database, Storage, Compute, Virtualization and Troubleshooting Experience participating in or running incident bridges. Customer focus, passion for delighting customers. Experience in cloud technical support, operations, incident management is preferred, but not required. Demonstrate ability ...

high availability requirements. As a Senior Technical Operations Engineer, you will also guide junior engineers to solve complex problems, take part in large-scale incident bridges and help to build new processes and procedures. OCI IN As cloud investment in Northern Ireland continues to grow, companies and governments … Install, monitor, maintain, support, and optimize all production server hardware and software. Provide technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution ...

including ERP, WMS, HR, Payroll, Manufacturing, Logistics, and Reporting solutions. Success in the role requires strong application support, integration, SQL, problem-solving, and stakeholder management skills, with a focus on delivering practical technology solutions that improve business performance. Key Responsibilities Provide 1st, 2nd and 3rd line support for business … critical applications, including incident management, troubleshooting and root cause analysis. Develop and enhance business applications to meet operational and business requirements. Design, implement and support integrations between systems using APIs, file transfers, EDI and web services. Develop automation solutions using Power Automate, Power Apps and AI technologies ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

code solutions to support service delivery. * Embed Site Reliability Engineering principles including SLIs, SLOs, error budgets and continual service improvement. * Support live service operations, incident management, troubleshooting and platform resilience. * Collaborate with engineers, architects, product teams and stakeholders whilst coaching and mentoring colleagues. Essential Skills for the Senior ...

problem-solving ability and confident stakeholder engagement. What You'll Be Doing Owning 1st, 2nd, and 3rd line support for business-critical applications - including incident resolution, troubleshooting, and root cause investigation Building out and improving business applications in line with evolving operational needs Designing, building, and maintaining system integrations … core business platforms, including ERP, WMS, LIMS, HR, Payroll, Manufacturing, Logistics, and Reporting What We're Looking For Hands-on experience in application support, incident management, and root cause analysis A track record of designing and supporting system integrations (APIs, file transfers, EDI, web services) Confident SQL skills ...

Benefits or Payroll is desirable. Comfortable analysing and resolving system and process issues in a structured manner. Strong organisational skills, with experience in operating incident management tools. Ability to prioritise and manage multiple requests within agreed service levels. Familiarity with Microsoft Office suite. Experience using ServiceNow and JIRA … work well within a global and sometimes virtual team. Understanding of HR data governance, confidentiality requirements and system administration best practices. Good stakeholder management skills, with the ability to communicate clearly with technical and non-technical audiences. Ability to handle sensitive people data with discretion and in line with ...

report test results, defects, and improvement opportunities. Ongoing Support Provide technical assistance to super users and functional teams, addressing application issues or queries. Support incident management and troubleshooting for MES related problems during and after deployment. Assist in maintaining and updating MES documentation, user guides, and training materials. ...

alongside public cloud environments (AWS, GCP or similar). Own OS patching, certificate lifecycle, and vulnerability remediation across the estate. Build and maintain configuration management and automation (Ansible or similar) for consistent, repeatable infrastructure changes. Support containerised workloads (Docker, Kubernetes or similar). Maintain logging, monitoring, and observability tooling … Hands-on experience with virtualisation and on-premises server infrastructure (VMware ESXi or similar). Strong, proven experience with Linux. Experience with configuration management/infrastructure-as-code (Ansible, Terraform or similar). Experience with logging and monitoring stacks (ELK or similar). Understanding of containerisation and orchestration (Docker ...

with external partner platforms. You’ll have the support of a highly experienced engineering team consisting of 8 engineers in one squad. On a management level, the team is led by a dedicated Engineering Manager. How you’ll make an impact Deliver small-to-medium features independently, with some … well-reasoned design decisions at a component level, understanding the trade-offs involved. Write code with testability, readability, and maintainability in mind. Troubleshooting and incident management efforts, helping Senior Engineers to resolve critical production issues and improving system reliability. Actively seek to learn about new technologies and trends ...

escalation point for production issues and to collaborate with engineering on complex problems. You will leverage AI tooling to reduce repetitive work and improve incident response. You will join a hybrid team operating in a dynamic fintech environment, with responsibilities spanning incident management, automation, and knowledge sharing. ...

DNA. Invest in us and well invest in you!.? Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared service delivery hub, orchestrating all operational workflows, processes, procedures … seeking an experienced and results-driven Monitoring Lead who will be the product owner and subject matter expert (SME) for the Event Management tooling environment. This role is responsible for setting the strategic direction, ensuring tooling currency, driving innovation through automation and AI, and enabling smooth customer transitions ...

Site Reliability Engineer with deep Azure expertise to maintain the availability, performance, and reliability of our SaaS applications. You will own automation, monitoring, and incident response across a multi-cloud, multi-region environment. You will work with senior engineers and cross-functional teams to improve reliability, observability, and best … practices, while contributing to disaster recovery and on-call incident management. #J-18808-Ljbffr ...