6 of 6 Incident Management Jobs in County Antrim

Description Strengthen our Team as our Major Incident Manager. Based in Belfast The Major Incident Manager will be reporting operationally to the Senior Major Incident Manager and on a day-to-day basis, working as part of a team of Major Incident Managers taking ownership … addition, you will be responsible for ensuring the timely progression and resolution of all high-severity major incidents in line with the agreed Major Incident Management Process and assist with developing and implementing process and service improvements across the team. What we are looking for: Essential: Previous experience ...

Major Incident Manager - Belfast The Major Incident Manager will be reporting operationally to the Senior Major Incident Manager and on a day-to-day basis, working as part of a team of Major Incident Managers taking ownership of all major incidents and acting as the conduit … information flow between Service Delivery Managers and Recovery Essential: Previous experience in high-priority incident management in a multi-client or shared service environment ITIL awareness In addition you will also have: Knowledge of Remedy or similar tools and the Incident Management process Ability and willingness ...

resilient IAM Staff Engineer whose primary focus will be providing expert, hands-on support, troubleshooting, and recovery for our mission-critical Identity and Access Management (IAM) systems. While project work exists, your core mission is ensuring the stability and high availability of the production environment. Work Environment & Schedule Initial … experience designing, deploying, and supporting large-scale enterprise IAM solutions, specifically including: Cloud SSO and CIAM Platforms LDAP Directories & Active Directory Privileged Access Management platforms MFA solutions Familiarity with hardware security keys Cloud Acumen: Experience with cloud computing strategies, concepts, and technologies, particularly with Google Cloud Platform ...

hire an Information Assurance/Technical Security Specialist to provide technical security advice and guidance on the efficient and effective secure through-life management of systems related to the use, processing, storage, and transmission of Thales information or data. This includes but is not limited to the technical oversight … Provide a central PoC for all IS/IT technical security matters and concerns, supporting delivery teams and businesses throughout project lifecycles. Change management: Conduct security reviews of internal/externally connected platform related changes ensuring Security risks, impacts and mitigations are managed appropriately. Cloud Security: provide security guidance ...

customer requirements, influence feature roadmaps, and ensure high-impact issues are prioritized and resolved. Operational Support: Participate in production launches and apply industry-leading incident management practices to maintain reliability and uptime. Continuous Improvement: Drive architectural reviews, discovery sessions, and operational governance to ensure customer environments remain secure … deployment models. Hands-on experience with Oracle Cloud Infrastructure (OCI) or comparable cloud platforms (AWS, Azure, GCP). Soft Skills: Excellent communication and stakeholder management skills; ability to engage confidently with senior technical and business leaders. Education: Bachelor's or Master's degree in Computer Science, Engineering ...

cause analysis and assist in implementing service improvements. Shift Lead Responsibilities Allocate and oversee tasks across the shift team, covering monitoring, call handling, and incident management. Provide procedural guidance to ensure consistent service delivery and operational standards. Support the resolution of service incidents and assist team members to develop … their technical and operational capability. Manage escalations for major incidents and liaise with senior management when required. Contribute to staff development, performance reviews, and internal training initiatives. Drive continuous improvement efforts and ensure SLA compliance with a target of 95%+ resolution rates. Oversee operational handovers and ensure outstanding ...