10 of 10 Incident Management Jobs in County Antrim

Senior Major Incident Manager – Belfast (Permanent) As part of our investment in technology operations, we’re establishing the Command Hub in Belfast to strengthen how we coordinate, govern and continuously improve incident response. We’re looking for a highly experienced Senior Major Incident Manager to lead … team responsible for maintaining a robust, efficient and well governed 24x7 incident management capability, ensuring effective coordination when incidents occur and driving continuous improvement across the organisation. You will act as an escalation point for complex or time‐critical major incidents, support team members during high‐severity events ...

obligations, and operational risks are effectively managed. Given the nature of the services supporting national infrastructure, the role demands strong leadership in service governance, incident management, cyber resilience, business continuity, stakeholder engagement, and regulatory compliance. Key Responsibilities Service Delivery Leadership Own end-to-end service delivery for critical … business and operational services. Ensure contractual service levels, KPIs, and operational commitments are consistently achieved. Lead multi-disciplinary delivery teams across operations, engineering, service management, security, infrastructure, and applications. Customer & Stakeholder Management Act as the primary service management contact for senior customer stakeholders. Build trusted relationships with ...

pipelines for database provisioning, schema changes, migrations, and configuration management. Partner with product engineering, SRE, security, and cloud teams to define SLAs/SLOs, incident response, root cause analysis, and risk mitigation. Establish monitoring, alerting, and observability for database health and performance. Drive proactive incident prevention. Define … access, security, backups, and compliance. Participate in design reviews, capacity planning, and product inception to translate feature requirements into scalable data solutions. Lead post-incident reviews and continuous improvement initiatives to reduce mean time to detect and recover. Represent the database platform across cross-functional initiatives and influence long ...

operational support responsibilities, ensuring the reliability, scalability, and continuous improvement of critical systems.The ideal candidate will have deep experience in Python development, support and incident management, modern delivery methodologies, cloud platforms, and front-end JavaScript technologies.Key ResponsibilitiesProduction Support & OperationsProvide L2/L3 support for Python-based applications … production environmentsMonitor system performance, troubleshoot incidents, and perform root cause analysisDrive incident resolution, problem management, and continuous service improvementImplement and enhance monitoring, logging, and alerting solutionsPython DevelopmentDesign, develop, and maintain scalable applications using PythonWrite clean, maintainable, and well-tested code following best practicesContribute to architecture decisions and technical ...

platform, collaborate across teams to promote standardization and resiliency, and participate in on‐call rotations. You’ll become a key voice in observability, change management, and service scalability, providing guidance during complex technical decisions and high‐impact events. iManage is experiencing explosive growth in its flagship cloud product. … orchestration, observability, and disaster readiness into our products. Participate in production support and on‐call rotations, providing senior‐level guidance during critical events. Lead incident management and post‐incident retrospectives, coaching teams in these practices. Qualifications Experience writing design documents, postmortems, and refactoring application code. Built automation ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

financial technology platforms. This role offers an opportunity to work in a high-stakes, performance-driven environment, where your expertise in automation, infrastructure management, and operational excellence will be paramount. Responsibilities Design, build, and maintain highly available, scalable, and resilient production infrastructure. Implement and manage Infrastructure as Code … deployment processes, and administrative tasks. Troubleshoot complex production incidents across various systems. Collaborate with development teams to enhance system reliability and performance. Participate in incident management, root cause analysis, and continuous improvement initiatives. Contribute to disaster recovery and platform resilience strategies. Qualifications 5+ years of experience in Site ...

engineering best practices, with support from Lead and Principal Engineers. Own the design, development, deployment, and ongoing support of Workday integrations across Human Capital Management (HCM), Payroll, Benefits, Recruiting, Talent, Learning, and other Workday modules. Define and implement enterprise integration strategies that support scalability, security, maintainability, and operational excellence. … Drive adoption of modern engineering practices including CI/CD, automated testing, monitoring, observability, and Infrastructure as Code where appropriate. Oversee production support processes, incident management, root cause analysis, and continuous improvement activities. Collaborate with Workday product teams to leverage new capabilities and best practices. In partnership with ...

that balance quality, performance, and delivery timelines. Implement high‐quality, resilient, and scalable distributed systems, incorporating resilience mechanisms and best practices. Lead troubleshooting and incident management, addressing critical production issues and enhancing system reliability. Advocate for and implement improvements in development practices, such as enhancing CI/ ...

Senior Site Reliability Engineer to elevate the resilience of their rapidly growing cloud platform. The role emphasizes automation, cross-functional collaboration, and participation in incident management. Candidates should possess significant experience in SRE practices, public cloud environments, and strong teamwork capabilities. iManage values a growth mindset and provides ...