9 of 9 Incident Management Jobs in Gloucestershire

ITIL-aligned standards across the service lifecycle. This is a high-impact role within a complex and secure environment, suitable for a confident Service Management professional who thrives on structure, ownership, and assurance. Key Responsibilities Lead and manage all aspects of Service Transition for new and modified services entering … ensuring consistency and compliance across transition activities. Facilitate service acceptance checkpoints, stakeholder reviews, and go/no-go decision forums. Ensure accurate control and management of Configuration Items, assets, documentation, and change activity. Provide expert Service Management guidance across full service lifecycle processes. Experience Required Significant, recent experience ...

team and support the day-to-day running of their Unix estate. About the Role As a Junior Unix Engineer, you'll support the management and maintenance of Unix platforms across Paragon's hosting estate, spanning on-prem, private cloud, and public cloud environments. You'll work closely with … routine maintenance Monitor platform performance, availability, and capacity Support Unix environments across VMware and cloud platforms (AWS, Azure, OCI) Follow ITIL-based change and incident management processes Help maintain documentation and configuration records Contribute to automation and continuous improvement initiatives Participate in an on-call rota and occasional ...

secure-by-design practices Boosting security awareness and culture Being the go-to security expert within the business You'll work independently, without line management duties, owning day-to-day information security operations. Our IT teams handle the tooling—your mission is governance, risk, compliance, and enabling secure delivery. … What You'll Be Doing Own and manage all information security incidents & organisational risks Maintain and evolve our Information Security Management System (ISMS) Lead policy creation, updates, and compliance tracking Drive continuous improvement of security practices and behaviours Ensure compliance with ISO 27001, Cyber Essentials Plus, UK GDPR ...

operating scalable, secure, and automated environments that enable product engineering teams to deliver safely and quickly. You'll lead teams responsible for environment management, CI/CD integration, and observability, while driving large-scale modernisation and technical debt reduction programmes across legacy and cloud-native estates. What … release-ready, supporting modern deployment practices while meeting financial services change and governance controls. Drive automation and standardisation using Infrastructure as Code and configuration management, tightly integrated with CI/CD pipelines. Build and evolve platform capabilities that enable self-service provisioning, consistency, and repeatability for development teams. Implement ...

questions. ·Support internal reviews to identify and enable opportunities for continuous improvement and reducing toil. Follow documented runbooks and procedures for high-priority incident management for potential UK critical workloads. #LI ...

questions. Support internal reviews to identify and enable opportunities for continuous improvement and reducing toil. Follow documented runbooks and procedures for high-priority incident management for potential. UK critical workloads, and identify areas for runbook improvement. Provide mentoring to junior engineers and supporting a culture of team skills ...

senior technical authority for data engineering Leading and developing a team of experienced data engineers Ensuring operational excellence: availability, performance, cost control and incident management Partnering closely with product, software engineering, architecture, data science and security teams Making pragmatic architectural decisions that balance modern engineering practices with resilience ...

will you be doing? Overseeing daily IT operations across servers, storage, networking and cloud platforms Acting as the escalation point for complex service and incident management issues Implementing and maintaining robust security measures including firewalls, VPNs and access controls Ensuring compliance with security frameworks through audits and assessments ...

Backend Node.js (Primary) NestJS/Express.js Python (Microservices/Risk modules) REST & Webhook-based APIs GraphQL (where required) Database PostgreSQL MongoDB Redis (Caching & Queue management) Messaging & Queues Kafka/RabbitMQ Bull Queue (Node-based background jobs) Cloud & Infrastructure AWS (EC2, S3, RDS, Lambda) Docker Kubernetes (Container orchestration) NGINX …/CD pipelines (GitHub Actions/GitLab CI) Payments & Security PCI-DSS Compliant Architecture Tokenization systems 3D Secure integrations Fraud & risk rule engine Chargeback management modules Encryption standards (AES, RSA, SSL/TLS) Integrations Multiple PSP APIs Acquirer integrations Open Banking APIs KYC/AML APIs Payment orchestration routing ...