1 to 4 of 4 Incident Management Jobs in Maidstone

and maintenance of desktop PCs, laptops and tablets (iOS and Android). Configuration, support and maintenance of mobile and audio-visual technology. Updating of incident and request tickets within the Service Management tool. Documentation of procedures. Project work as required. Compliance with operational processes (e.g. Incident Management, Request Management, Major Incident Management). Network configuration as required including port patching and fault diagnosis. 37.5 hours per week, Monday to Friday, on shift between 8am-6pm. Travel - you will be required to travel between our four main sites as well as to our satellite more »

Cyber Incident Response Lead, Information Security Working at our iconic office in Morley, Leeds, and virtually via Microsoft Teams Your new role at NewDay You are an integral part of how we keep NewDay safe by leading our response to cyber incidents. You will work with a versatile team … ways of working. An effective and efficient response to security incidents and threat-related events by taking the lead on incidents, and collaborating with incident management, engineering and response teams. Leadership and direction to deliver our cyber incident response capability - playbooks, incident response testing programme, and … operational practices. Incident response automation through innovation and building close working relationships with product and platform teams. Ownership of the security event monitoring roadmap for our cloud platforms and DevOps environment. Metrics and measures that demonstrate delivery of our objectives. What you’ll bring We need knowledge, experience + more »

Cyber Security Lead must have excellent leadership and analytical skills as well as a thorough knowledge of the company's products, services, and Service Management processes. The Cyber Security Lead will use their advanced knowledge and technical expertise, coupled with their dedication to customer service, to maintain a secure … infrastructure for the data of the company and its customers.Specific DutiesResponsible for the day-to-day management of the Cyber Security Team, g. defining and managing rotas to ensure the right level of resource, proactive quality review of team activities and adherence to defined processes and proceduresConfidently deputise for … performance meeting with the teamActively manage complaints and escalations and proactively act to identify and action issues before they become complaints/escalationsDevelopment, management and maintenance of the security of the Firm's IT services, including liaising with third parties to ensure patching, resolving vulnerabilities and hardening systems as more »

evaluations, and ensure design excellence.Oversee the software development lifecycle across Field platform squads to support business objectives seamlessly.Drive enhancements in deployment, monitoring, alerting, and incident management practices proactively.Coordinate stakeholder engagement, including planning and facilitating communications.Monitor and enhance engineering excellence metrics within squads, continuously seeking improvement.Mentor team engineers in … and executing technology strategies.Proficient hands-on engineer proficient in at least one programming language; we prioritize engineering skills over specific language expertise.Knowledgeable in API management and integration techniques.Proficient in data management practices.Skilled in providing data solutions, defining patterns, and creating high-level and detailed design specifications.What’s in more »