3 Incident Response Jobs in Cheshire

MCAS alerts. ▪ Investigate on L3 requests/tickets. ▪ Manage EDR: fine-tune detection rules, monitor and add exclusions where required, investigate open cases, perform incident response. ▪ Identify threats and conduct risk assessments to address cyber security risks. ▪ Support Sec Awareness campaigns. ▪ Ensure Security Awareness training is effective and helps more »

to vulnerability management reduction across all IT Systems and you will work with the SOC to assist in the coordination and management of cyber incident response activities. The ideal candidate will have come from a IT Infrastructure background, have moved into Cyber Security, and will hold a current … due to the volume of applications received, we are unable to communicate feedback to all candidates. In the event you have not received a response within 14 days of your application, it is unlikely that your application will be progressed on this occasion. Please continue to review our website more »

to ensure timely identification, capture, assignment, processing and completion of incidents and service requests • Monitor ticket queues to identify trends and escalate to Major Incident or Problem where appropriate • Knowledge sharing and participation in meetings to ensure an excellent customer experience • Provide advice and guidance to customers and liaise … parties on support issues where appropriate • Ensure that users are kept informed of the status of any outstanding calls • Ensure that documentation (technical notes, incident resolution notes, installation procedures, user guides etc.) are developed and maintained up to date and stored in the appropriate document repository • When a Major … Incident occurs, reprioritise work in accordance with the requirements dictated by the Digital Workplace Manager • Work with other teams within the IT Department to achieve call resolution. Technical Support • Support videoconferencing facilities & meeting room functionality (including tele-conferences, web meetings and room bookings) • Troubleshooting of networking issues including cabling more »