3 of 3 Incident Response Jobs in West Sussex

Their primary responsibility lies in translating SOC analyst pain points, workflows, and use cases into actionable product features, with particular focus on alert/incident prioritisation and intelligent playbook execution that helps analysts make critical security decisions. Their responsibilities will include: Providing expert SOC operational guidance to product management … operational needs. Translating SOC analyst pain points, workflows, and use cases into actionable product features and user stories. Designing and validating alert prioritisation algorithms, incident triage workflows, and automated playbook logic based on operational experience. Collaborating with product managers to shape product strategy, roadmap priorities, and feature definitions. Conducting ...

large enterprise or manufacturing environment. Applicants should possess extensive technical knowledge across a broad range of security technologies, including enterprise firewalls, endpoint detection and response (EDR), security information and event management (SIEM), network detection and response (NDR), Secure Access Service Edge (SASE), network access control (NAC) and enterprise … email security platforms. Candidates should have proven experience managing organisation-wide patching strategies, vulnerability management programmes and incident response processes, alongside strong knowledge of Active Directory, Windows Server environments, virtualisation platforms and enterprise networking technologies. Experience securing operational technology (OT) environments or manufacturing infrastructure would be highly advantageous ...

Operations or Technical Support teams in a customer-facing environment. Strong leadership, people management and service management skills. Experience managing service performance, workforce planning, incident management, service requests and knowledge management within an ITIL-based environment. Experience using ITSM platforms such as Halo, ServiceNow, Ivanti or equivalent. Key responsibilities … Technology Services Service Desk function across L1, L2 and L3 support teams. Accountable for service quality, customer experience, workforce planning, rota management, service performance, incident management, service request management and knowledge management. Work collaboratively with technical teams, resolver groups and third-party suppliers to ensure effective service delivery ...