improvement partners to baseline and evidence measured improvement Experience of using quality improvement methods and techniques Desirable Experience of working in an acute trust Skills & Knowledge Essential Expert level of skill in information analysis and synthesis, including the ability to receive highly complex and sensitive information on patient details … initiative in the formulation of recommendations and subsequent actions Expert technical knowledge of information systems including in depth knowledge of NHS data definitions Expert skills in complex data extraction from the Trust's information databases including the use of Structured Query Language (SQL) and manipulation of this data in … Run Charts and Statistical Process Control (SPC) charts Good knowledge of service improvement techniques with an emphasis of measured evidenced improvement Highly developed communication skills with the ability to communicate on complex, sensitive or contentious matters in difficult situations, responding openly to questions to ensure full understanding and engagement more »
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Wienerberger
5.00pm About You You will be an experienced customer service professional who is an excellent communicator and enjoys problem solving. You will have good influencingskills and you will enjoy building relationships with internal and external contacts. You will also have: Good team playing skills Reliability Positive … attitude Exposure to Health & Safety in the workplace. Excellent IT skills, with knowledge of Excel, Word, Outlook, Powerpoint Desirable, not essential: experience with SAP. About our Benefits Annual salary up to £23,000 (depending on experience) Professional growth, training, and opportunities to hone your skills and knowledge Annual more »
CTFL) certification. ServiceNow expertise. Knowledge of ITIL v3 Service Validation & Testing. Detailed knowledge of formal management methodologies, processes, and approaches. Good demonstrable negotiating and influencingskills to deal with sensitive customer issues and manage stakeholders. Ability to present to internal and external audiences. Demonstrable time and organisational skillsmore »
Sheffield, South Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
each phase. It's a big important role for us so you'll also need all your commercial and financial acumen, and negotiation and influencing skills. What skills, knowledge and experience will you need? You'll have a track record of delivering large scale digital services at pace … in complex agile environments involving multiple delivery teams and stakeholders. Exemplary leadership skills with the ability to build and motivate high performing teams and influence diverse stakeholder groups Being an agile advocate, coaching and leading teams in agile practices and principles Having a proactive approach to developing capability in … culture of healthy, psychologically safe, innovative, sustainable teams. Experience of procuring and managing external suppliers, driving value and performance to achieve outcomes Strong communication skills able to influence at all levels of an organisation. Details. Wages. Perks. You'll join us in our digital hubs in Birmingham, Blackpool, Leeds more »