Airtime Billing Manager
Redhill, Surrey, United Kingdom
Shorterm Group
party systems information relevant to provisioning orders, customer accounts, billing profiles and rates. * To maintain the accuracy of the airtime billing database (NIBS). * Processing internal and external requests for activations, deactivations, changes of packages for all services and ensuring any Early Termination Fees are advised. * To understand and … product. * Daily or Weekly housekeeping checks for any errors, non-processed CDRs or orders. * Resolving all errors prior to the products bill run. * Running invoice processing within the product timeframe. * Ensure invoice validation before approval and issuing the final invoices to the customers. * Dealing with queries through … are allocated, categorised and the status is changed. Ensure tickets are brought to resolution in a timely manner keeping the customer updated with progress. * Processing customers prepay voucher sales orders, invoices and delivery of vouchers/pins. * Liaising with customers, suppliers and other departments to ensure processes are completed more »
Employment Type: Permanent
Posted: