Gateshead, Tyne and Wear, North East, United Kingdom
Heels & Brogues Group Limited
Key Responsibilities: Office 365 user management Desktop/server troubleshooting and support SharePoint Online management Resolving complex tickets in a timely manner Maintain accurate issuetracking Deliver high-quality customer service and follow-up Diagnose and resolve technical issues quickly Conduct client site visits when required Document solutions more »
Connectivity. Key Responsibilities: • Office365 user management. • Desktop/Server troubleshooting and support • SharePoint Online management • Resolving complex tickets in a timely manner. • Maintain accurate issue tracking. • Deliver high-quality customer service and follow-up. • Quickly diagnose and resolve technical issues. • Client site visits when required. • Document solutions to problems more »
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Senitor Associates Limited
the first point of contact for client support inquiries. Quickly diagnose and resolve technical issues. Escalate complex problems to senior technical staff. Maintain accurate issuetracking and documentation. Deliver high-quality customer service and follow-up. Requirements: 2 years experience in IT support or a helpdesk role. Strong more »
